Worst platform ever. No help support center. If you want to cancel they gonna charge even more that was your subscription. I sent an email to cancel subscription during my paid period. But a... See more
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Excellent customer service. I had an issue with adding loads with destinations from the Nordics to four different locations in EMEA. Trans.eu helped me out on how to complete that. Amazing platform... See more
The best platform on the internet. I dont know why there are few bad comments. Obviosly those people dont know how transport works. I have every day at least 2 exchanges for 1 car.... So This Platform... See more
This is totally a platform for forced money collection. If I knew I would have such problems with this platform, I would never have dealt with it. It was on promotion and we paid for a year. Since tha... See more
Company details
Written by the company
Trans.eu is a European leader in transportation technology, providing advanced solutions that revolutionize supply chain management. The group has been in existence since 2004, has branches in 11 countries and employs over 900 people. The Trans.eu platform connects carriers, freight forwarding companies, logistics centers and shippers in one place, enabling them to work together effectively and efficiently. We provide not only a transportation exchange, but also a range of other solutions to optimize business processes, reduce operating costs and maximize profits. Our mission is to provide customers with access to the latest technologies and to jointly build a better future for the transportation industry. Headquarters: Wrocław, Poland 25,000 carriers 13,000+ freight forwarders 3000+ producers/shippers 125,000 users 41,000 clients in Europe 9.5 million freight offers published monthly 31,000 Loads2Go app users (carriers, forwarders, and shippers)
Contact info
Poland
- trans.eu
3.3
Average
44 reviews
Replied to 41% of negative reviews
Typically replies within 1 week
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Best freight exchange in Europe
Modern interface, a lot of offers, good customer service.
May 4, 2022
Unprompted review
Very unsatisfied client
Very unsatisfied client, very bad service and not profesional team in Ukraine. I don't recomend any one to use this platform
December 15, 2021
Unprompted review
Awful customer service compared to…
Awful customer service compared to Timocom and courier exchange , all companies to write false reviews and take no action, they seem to favour they own nations hauliers . Sent 12 emails to customer support to resolve a issue nothing, called 4 times on hold eventually hung up .
Had a hAulier blackmail goods for money and they took no action
It’s all ok while working well but customer support is zero and unless your polish it’s worthless trying to get help
February 27, 2020
Unprompted review
This website has a very bad conduct
This website has a very bad conduct , bad marketing ,and the client relation has nothing to do with common sense( and i am talking about the romanian team with Costin Neagu as sales consultant ). i had been discriminating by this team for having a business on the same niche.
May 26, 2017
Unprompted review
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