Transaction Cloud Reviews 20

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

This company scammed a lot of people they closed our account for no reason and after the 6months they dont respond to our mail for the 600$ funds Be careful

Company replied

Rated 5 out of 5 stars

We joined Transaction Cloud’s platform at the end of 2021. Integration was quick and simple. Everything works as expected. We like their fast customer service and tech support. Platform is very stable... See more

Rated 1 out of 5 stars

We advise against engaging in business with this company. As of this writing, we have not received the funds owed to us. Despite our repeated attempts to contact them via email, they have fail... See more

Rated 5 out of 5 stars

I have been using Transaction Cloud for last 2 years. I have always found their customer service to be very responsive when I reach out to them. Payouts are as promised, whenever I have questions thei... See more

Company details

  1. Payment Service

Written by the company

Transaction Cloud is a popular platform for global payments, sales taxes, subscriptions, invoicing, and affiliate management. It helps SaaS and digital products companies to quickly launch and rapidly grow their business while reducing their software development, administrative, and accounting costs. SaaS and digital products companies can harness the power of Transaction Cloud's proprietary Singularity Integration architecture, save costs, save resources, launch quickly, and rapidly scale their business.


Contact info

3.5

Average

TrustScore 3.5 out of 5

20 reviews

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Rated 1 out of 5 stars

This company scammed a lot of people…

This company scammed a lot of people they closed our account for no reason and after the 6months they dont respond to our mail for the 600$ funds

Be careful

June 30, 2024
Unprompted review
Transaction Cloud logo

Reply from Transaction Cloud

Upon review by our Risk and Compliance team, it was determined that your account engaged in activities that violate our Platform's Terms of Service. Specifically, your account was registered under the pretense of selling online marketing services via the website https://rmkmsolutions.shop. Our investigation confirmed the account was instead being used to distribute IPTV services, which provide access to copyright-protected material without proper authorization.

The sale or distribution of such unauthorized content is illegal and constitutes a material breach of our agreement. Consequently, we immediately deactivated your account to maintain the integrity of our platform and protect consumers. All transactions processed through your account were refunded in full to the affected customers.

This action is final. We thank you for your past participation. We appreciate your understanding.

Rated 5 out of 5 stars

Reliable and Professional Payment Solution for Growing Businesses

I've been highly impressed with Transaction Cloud's commitment and professionalism. Their platform is reliable, seamless, and has been a key asset for my business. I’m eagerly awaiting their return to full operations so I can transition all of my company's billing through them. Transaction Cloud has set a high standard in payment processing, and I look forward to the continued success our partnership will bring.

January 10, 2024
Unprompted review
Rated 4 out of 5 stars

Long term user of TC

Long term user of TC. I have been very satisfied with their service for last 3 years. Unfortunately, I am a little disappointed that they are closing and they couldnt do anything to continue. Hence minus one star from my end. I would join TC if they start again and will revise my rating.

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

I've used Transaction Cloud as a payment gateway on my website, and it has been fantastic! Especially the fact that they have a Woocommerce plugin which was easy to integrate and consistently updated (which I really struggled to find in other payment gateways). Their support is incredibly fast and friendly, and the gateway itself is very professional and reliable. Highly recommend!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

I found their service and product very…

I found their service and product very customer focused. They took my suggestions into account and added features that helped my business. I wish they could stay long. I used their service for 3 years and was very satisfied with them. They resolved any issue that came along.

October 8, 2024
Unprompted review
Rated 4 out of 5 stars

I was informed by their customer…

I was informed by their customer service that they are closing down so I had to work hard on finding an alternative. It wasn't easy to find a different service that was as good as TC. But anyways, I hope they will come back soon. I really liked their easy integration, customer service and high conversions my business realized due to their broad set of payment methods.

October 1, 2024
Unprompted review
Rated 4 out of 5 stars

It was good working with their support…

It was good working with their support team for last 2 years. Unfortunately, they have closed down business operations. I hope they come back, I would be glad to use them again as they were very resposive to my business' needs.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

Beware, Scammers!

Beware, Scammers!

We used this company's services for six months, and everything was fine at first. Then they suddenly shut down, didn’t return our $1,000, and stopped responding to emails. For three months, they kept telling us that the money would be sent later, but it never happened.

Please do not use their services! There are many complaints about fraud and lawsuits against this company.

April 24, 2024
Unprompted review
Transaction Cloud logo

Reply from Transaction Cloud

We understand your frustration but cannot find your account on our system. Please provide your email address and verification information to our customer service team so that they can resolve your issue.

Rated 5 out of 5 stars

Transaction Cloud has been an…

Transaction Cloud has been an exceptional platform to work with. From the initial KYC process to full integration, everything was seamless and well-documented. Their payment gateway is smartly designed, offering a variety of options like credit cards and Google Pay, which is a big plus for our customers.

What truly sets Transaction Cloud apart is their dedicated support team. They are always available to address any issues and ensure a smooth experience.

I wholeheartedly recommend Transaction Cloud to any business seeking a reliable and user-friendly payment solution.

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

Please don't use this company.

We advise against engaging in business with this company.

As of this writing, we have not received the funds owed to us.

Despite our repeated attempts to contact them via email, they have failed to respond. Consequently, we have filed a complaint of fraud with all relevant US agencies.

We will provide an update to this review once we have received our funds.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

IT RUINED MY BUSINESS

I started using Transaction cloud as a business. Business was fine. I deliver digits services via email. There was a customer who didn’t check his email and they went straight to Transaction cloud and asked for a refund. We provided the service delivery with time stamps but Transaction cloud turned off our payment option and suspended our account for 6 months with more than a $1,000 on it. It also made us lose an average of $600 earnings a day and we had to shut down our website and deliver a lot of services for free to compensate other customers.

March 5, 2024
Unprompted review
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Reply from Transaction Cloud

Unfortunately, we cannot locate your account based on the name provided for the review "Nate Davidson". We requested further information through Trustpilot so that we can look into your issue and resolve it. Unfortunately, we havent received any response from you. Please contact us if you want us to resolve your issue.

Rated 5 out of 5 stars

Exceptional Onboarding Experience

I am delighted with the seamless onboarding process I experienced with this platform. The initial video connect allowed me to articulate my pain points, providing a clear overview of the challenges I had encountered with previous payment partners. To this date, I have received follow-up messages and updates on what has been done on those points to get me comfortable with their environment. I am truly thankful to their team for taking every feedback seriously and their zeal to implement a solution on top of each point.
I would like to appreciate their support as well as their response time over the email which is usually less than a few minutes. I don't think you can find a better solution than this for processing payments.
I wholeheartedly appreciate the team's efforts and the exceptional service they provide.

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

Purchased an item through a website…

Purchased an item through a website that uses your services. Now my bank account is negative and your company has stolen my account information on my debit card. My debit card was only used once and only with this company. Stay away from this company.

December 13, 2023
Unprompted review
Transaction Cloud logo

Reply from Transaction Cloud

We havent received any response from you via Trustpilot's platform. Please reply to us so that we can resolve your issue.

Rated 5 out of 5 stars

I was looking for an automated sales…

I was looking for an automated sales tax / VAT solution for my business and came across Transaction Cloud. Their onboarding process was quick and secure. They did the verification call which was quick and easy to schedule. I offer personalized price to my customers based on the options they choose. This was quick and easy to automate with Transaction Cloud's API. I have been using the service for two months and I am very satisfied with their responsiveness, uptime, conversions and payouts.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

I have been a loyal user of Transaction…

I have been a loyal user of Transaction Cloud for over a year now, and I must say that my experience with them has been nothing short of exceptional. One of the standout features that truly sets Transaction Cloud apart is their frictionless localized checkout process. This has played a significant role in boosting my sales by providing a seamless and convenient experience for my customers, regardless of their location.

The impact on my sales has been substantial, thanks to Transaction Cloud's innovative approach to ensuring a smooth checkout process for buyers around the world. This localized checkout has removed barriers and hurdles that often deterred potential customers, allowing me to expand my reach and tap into new markets effortlessly.

One aspect of Transaction Cloud that has made a huge difference for me is their affiliate management and payout system. Affiliate marketing has always been a powerful tool, but the administrative burden of manually tracking and paying each affiliate can be overwhelming. With Transaction Cloud, I've been able to fully leverage the benefits of affiliate marketing without the headache of managing payments manually.

Their automated affiliate payout system is a game-changer. It seamlessly processes payments to my affiliates, ensuring they are rewarded promptly for their efforts in driving sales to my business. This has not only simplified my workflow but has also fostered strong relationships with my affiliates, as they appreciate the reliability and timeliness of their earnings.

In a competitive business landscape, Transaction Cloud's commitment to providing top-notch services that directly contribute to sales growth and operational efficiency is truly commendable. I'm genuinely grateful for their platform's impact on my business, and I can confidently recommend Transaction Cloud to any entrepreneur seeking to enhance their sales and streamline their affiliate marketing efforts.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

2 years and going strong

I have been using Transaction Cloud for last 2 years. I have always found their customer service to be very responsive when I reach out to them. Payouts are as promised, whenever I have questions their team gives me the detail I need. Their software seems very robust, I never had issues with downtime. I like that they keep adding more features. I like the affiliate marketing feature which is no-code. Also, I like the sales tax solution they provide, it saves my business valuable time and reduces headache due to VAT, GST, Sales tax filing in various jurisdictions.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

We are happy to share that we have a…

We are happy to share that we have a great experience with Transaction Cloud. Their support is fast, helpful and responsive and the interface is clean and fast. Weekly payouts are also great, and the checkout process is smooth.

We are using Transaction Cloud for 5+ months and our experience is great.

Thank you for providing the best payment processing services.

Slobodan.

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Very good experience!

We joined Transaction Cloud’s platform at the end of 2021. Integration was quick and simple. Everything works as expected. We like their fast customer service and tech support. Platform is very stable, we haven’t seen any downtime. Our customers like the variety of payment methods. Recently, they launched affiliate marketing feature and we are using that to grow our business. I like that they keep adding features to help grow our business!

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Public Mirror ltd. CEO

Entirely trustful team. Very professional way of coworking with customers. Respecting time of responding to any issues or doubts.

March 22, 2023
Unprompted review

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