They where very professional and friendly to me. When I couldn't understand the information, they explained it so I could grab the meaning. They took their time so I knew what they where talking... See more
Company replied
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Review summary
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What people talk about most
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I love working with Transamerica. Each time I speak with a representative I have been equally impressed. Knowledgeable beyond expectation. Kind and courteous. Why can't all businesses operate in s... See more
Company replied
At first inquiring about my retirement due to medical reasons I was extremely frustrated. I was not getting answers to my questions. I eventually spoke with a kind gentleman that walked me through eve... See more
Company replied
The representative today was quick and thorough. The background noise was low. Many times I will call and it sounds like several people are talking loud and on the phone calls. I can't imagine how som... See more
Company replied
Company details
- Non-Bank Financial Service
- Insurance Company
- Investment Company
- Retirement Scheme Provider
- Term Life Insurance Provider Company
About Transamerica
Written by the company
Transamerica is an insurance, retirement, and investment company. We help people create financial freedom, so they can live their best life. And we’ve been doing it for more than a century. We were one of the first financial services companies in the country to serve people from all walks of life.
Now we’re part of a global company, Aegon, with millions of customers and thousands of employees. We have a large, diverse agent network throughout the U.S. and Canada. Whether you’re an employee, a customer, or a neighbor, we’re committed to supporting you with the culture, tools, and services you need to live the life you want.
Our insurance, retirement, and investment solutions are designed to help people invest in a better future, protect what’s most important to them, and create the financial freedom to live life on their terms. That’s why we offer a wide variety of flexible financial solutions that evolve as people’s needs and the financial landscape change. Whether it’s the security of permanent life insurance such as whole life, final expense, or index universal life, or more budget-friendly term life options, Transamerica wants to help our customers enjoy all life has to offer.
But we’re more than just an insurance company — we’re committed to supporting all our customers through every step of their financial journey. No matter if it’s employee benefits through their work or our network of financial professionals, we’re proud to help people confidently save for retirement and manage their finances with sound financial and investment services and solutions. From annuities to mutual funds, our goal is to help you plan and work toward your financial goals — whatever they may be. Working together, we can help create a brighter financial future and pave the way forward for everyone.
Contact info
6400 C Street SW, 52499, Cedar Rapids, United States
- transamerica.com
4.4
Excellent
1K reviews
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Knowledgeable person who knew what she…
Knowledgeable person who knew what she was doing.
April 22, 2026
Reply from Transamerica
Great to hear thank you for sharing
I was helped in filing out the…
I was helped in filing out the paperwork which seemed confusing and complicated. The person who helped me was very helpful and patient. I am grateful and impressed of their professionalism.
May 6, 2026
Reply from Transamerica
We appreciate the kind feedback!
It was a friendly and easy process
May 22, 2026
Reply from Transamerica
Great to hear- thanks for sharing
It was a great experience dealing with…
It was a great experience dealing with Transamerica professional and efficient every single agent.
Thanks 👍
April 16, 2026
Reply from Transamerica
We appreciate your feedback- thank you!
Transamerica its the best,great service…
Transamerica its the best,great service wonderful experience
May 6, 2026
Reply from Transamerica
Great to hear- thank you!
Simple, secure and personal
I love working with Transamerica. Each time I speak with a representative I have been equally impressed. Knowledgeable beyond expectation. Kind and courteous. Why can't all businesses operate in such a way?
May 6, 2026
Reply from Transamerica
We appreciate you sharing this feedback- thank you!
Needed an update on my policy status
They were professional, did not hurry the request, listen well.
May 8, 2026
Reply from Transamerica
Great to hear- thank you for sharing!
Easy fast and friendly service.
April 28, 2026
Reply from Transamerica
Great to hear- thank you for sharing!
Reply from Transamerica
Great feedback- thank you for sharing!
Reply from Transamerica
Great to hear- thank you for sharing!
Reply from Transamerica
You would need to contact customer service if you have additional questions- please visit www.transamerica.com and under the contact us page you will find the phone number for the product area to call.
she was patient, attentive, and took the time to explain options clearly while addressing questions with care and respect.I had an excellent experience with the
I had an excellent experience with the bank. The staff was professional, welcoming, and knowledgeable, making the entire process smooth and efficient. What stood out most was the quality of customer service
May 20, 2026
Reply from Transamerica
Fantastic feedback to hear- thank you for sharing!
Reply from Transamerica
Great to hear- thank you for sharing!
The customer service rep was…
The customer service rep was knowledgable, patient with me, and helpful! I wrote his name on the survey that was sent to me after he assisted me, but I cannot be sure now-- I think his name was ERIC.
Also, I cannot recall the date we spoke, but was on or around May 6, I think.
Thank you!
May 6, 2026
Reply from Transamerica
We appreciate the feedback- thank you for sharing!
everything went great just like I…
everything went great just like I always thought it was gonna go. I got what I needed. I got fixed up and it was great.
May 6, 2026
Reply from Transamerica
Great to hear- thank you for sharing!
Reply from Transamerica
We appreciate that=thank you for sharing!
Got me the answers I was looking for in…
Got me the answers I was looking for in a reasonable time frame.
May 21, 2026
Reply from Transamerica
Great to hear- thank you for sharing!
I like to call and I spoke to Doug I…
I like to call and I spoke to Doug I believe his name was in Iowa.
I had several complex questions and he was helpful and explained everything.
May 15, 2026
Reply from Transamerica
Great to hear- thank you for sharing!
The RMD process was simple and…
The RMD process was simple and straightforward. The paperwork and check was issued in less that two weeks. The personnel that I talked to were very courteous and friendly.
April 28, 2026
Reply from Transamerica
Great to hear- we appreciate the feedback. Thank you for sharing!
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