Skrill Money Transfer Reviews 13,317

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, particularly praising the speed and ease of international money transfers. Many users appreciate the smooth and straightforward process, noting that transactions are often completed within seconds or minutes, making it a reliable and convenient option for sending funds globally. The user experience is consistently described as intuitive and hassle-free, saving time and effort for consumers. However, some people were dissatisfied with the customer service and response times. A number of reviewers reported issues with blocked accounts, delayed withdrawals, and difficulties in getting support for missing funds or verification problems. There were also mentions of unexpected account restrictions and challenges in resolving payment-related concerns, with some customers experiencing a lack of timely or helpful responses from the support team.

What people talk about most

Payment

Consumers find payment experiences to be ambiguous, with some praising its speed and ease for international... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as easy, instant,... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and reliability for money... See more

Response time

Reviewers consistently express dissatisfaction with response times. Many customers report significant delays... See more

Customer service

Customers consistently express strong dissatisfaction with customer service. Many reviewers report that... See more

Based on these reviews

Rated 4 out of 5 stars

TOOK AN AGE TO GET TO A WORKING 'SEND' PAGE AND IT IGNORED THE BALANCE IN MY ACCOUNT. ALSO, REFERENCE CHANGED FROM LAST TIME, DIDN'T EXPECT THAT. STILL WAITING CONFIRMATION

Rated 4 out of 5 stars

Transaction reference I need to enter manually Everytime in Skrill. On other side Wise is offering Customer unique Id as a transaction reference number. In Wise I just need to take care of amount... See more

Rated 5 out of 5 stars

99% of my SKRILL Transactions complete Easily and Very Quickly. Their Exchange Rates and Fees are the Best I've found for the kinds of Regular, Overseas Transfers I make. Getting Help when something... See more

Rated 5 out of 5 stars

I’ve found Skrill to be a very easy and reliable way to send funds to Ghana. The process is smooth, fast, and straightforward compared to other platforms. It saves me time, and the receiver gets the m... See more

Rated 5 out of 5 stars

Everytime I have transferred money using skrill, it has been a seamless experience. Not only the money arrives minutes after the transaction, but also it is completely free. They are providing an exce... See more

Rated 5 out of 5 stars

international money transfer is almost instant. I always get credited inside 10 min which is really fast. Also the conversion rate is pretty good and there is no additional charges when you sent money... See more

Rated 5 out of 5 stars

Using Skrill services for more than 5 years now. Reliable, fast and interesting transfer rates to send some amount to our dear ones in India. Thank you Skrill !

Rated 5 out of 5 stars

As an Overseas Filipino Worker (OFW) working abroad, I send money to my loved ones in the Philippines every month. Skrill saves me time and effort because I no longer need to visit a remittance center... See more

Rated 5 out of 5 stars

I transferred and received funds in a minute; however ETA was given for 4 hours. Very fast service. Also best rate on the weekend, I compared with Revolut, Profee, Remittly, and Wise, but Skrill pr... See more

Rated 5 out of 5 stars

Fast delivery. The exchange rate is quite reasonable, but I am expecting more or similar to many other Money transfer services

Rated 5 out of 5 stars

A great system that saves time and works perfectly. The commisions when money is sent to a bank are cero or pretty low.

Rated 5 out of 5 stars

Skrill is the best for International money transfer. <3 my transactions get processed within the timeframe with no issues.

Rated 5 out of 5 stars

skrill together with my paysafe debit card makes it so comfortable to have some self management with my financial concerns I have to do

Rated 1 out of 5 stars

Frauds. They loot money. Go with any other option and you’ll be safe. Never trust them. You’ll have no issues when you deposit. But, once you withdraw, they’ll block the transaction and ask a 100 do... See more

Rated 5 out of 5 stars

Easy, friendly, smooth, super fast transfer. Completely hassle free.

Rated 5 out of 5 stars

Skrill's process is seamless, so simple. Designed with the user in mind

Rated 1 out of 5 stars

Tried to register on the web, forced me to provide all my personal information, only to then tell me I can't complete my registration on the web and need to install the skrill app and do it on th... See more

Rated 1 out of 5 stars

horrible services and almost more than 30 transaction failures in a day during withdrawing to bank, no response from customer suppprt at please make this post visible to them guys.its been 3 days sti... See more

Rated 1 out of 5 stars

Skrill is very dangerous and unsafe! My account got restriction permanently after only 1 month using it. While i have 3269 USD in the account they asked for selfie id and bank statement and i p... See more

Rated 1 out of 5 stars

Its absolute trash company ... Full with criminals and organiset fraudsters... you going to regret soon .. They have steal me 2500 and never send back.. Am calling everyday an writen emails but no... See more

Rated 1 out of 5 stars

I deposted I week ago 1,500 eur . They accepted the deposit from my debit card , and suddenly they just send me an email that my account is restricted . I send what they asked , and even tho they... See more

Rated 1 out of 5 stars

I withdrew my money over a week ago, uploaded all the required documents, and keep getting the same verification emails again and again. No real support, no updates, and my small withdrawal is still... See more

Rated 1 out of 5 stars

Over a month my dad Ferid Gibanovic have problem with Skrill restriction we send over 20 emails from they only answer automaticly that they are having a lot of requests and that we need to wait.We... See more


Company details

  1. Money Transfer Service
  2. Financial Consultant

Information provided by various external sources

Skrill is an e-commerce business that allows payments and money transfers to be made through the Internet, with a focus on low-cost international money transfers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 1 out of 5 stars

3 months waiting for charge back

I acknowledge your response, which clearly confirms Skrill’s refusal to take responsibility for fraudulent transactions processed through its system.
Despite being reported immediately, no meaningful action was taken to investigate or protect the customer.
Your reliance on “authorized payment” as a blanket justification ignores the well-documented reality of online fraud and deceptive practices.
This position effectively enables fraudulent actors to operate with confidence, knowing Skrill will not intervene.
As a regulated financial service provider, Skrill has a duty to act with diligence, fairness, and in the best interest of its customers.
Your failure to process a rightful chargeback constitutes a breach of these obligations.
I formally request the immediate initiation of the chargeback process for the disputed transaction.
Should this not be resolved promptly, I will escalate the matter to the relevant financial regulators and consumer protection authorities.
I will also pursue all available legal avenues to recover my funds and damages.
Your continued inaction only reinforces the perception of systemic negligence and complicity in fraudulent activity.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Case ID #33636287

Skrill are a true Scammers
All these numbers are for cases non of them got resolved: 33621401
33621402
33630777
33636287
33644912
33653197
My account got permanent suspension while i have money in it.
they asked me to withdraw money to the bank and the limits are: Min per transaction - 2 USD;
Max per transaction - 4000 USD;
Max per 24 hours - 4000 USD;
Max per 30 days - 8000 USD.
I didn't even touched the daily or monthly limit and they set the limit for withdraw to Zero!!!!
My money stuck in the account and i cannot withdraw it and they keep mark the cases as resolved without respond or solutions.

February 25, 2026
Unprompted review

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