TransIP_Global Reviews 

4
TrustScore 2.5 out of 5

2.6

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Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Internet Service Provider

Information provided by various external sources

Want to register your domain? Register it at TransIP - also for your hosting and VPSs


Contact info

  • Schipholweg 11E, 2316 XB, Leiden, Netherlands

  • transip.eu

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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1-star

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2.6

All reviews

(4)

1 review in the last 12 months

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Rated 1 out of 5 stars

3 months, second line, TeamBlue accountability gap, zero resolution

Three months, second line, TeamBlue accountability gap, zero resolution
I run two business websites on TransIP managed WordPress hosting, both set up identically with the same theme. One works correctly. The other has had a structural installation error from day one.
The evidence is clear: the logo appears three times on the same page on the broken site. On the correctly installed site it appears once. The admin email address resets repeatedly to an incorrect address, and all settings — fonts, colours, layout — reset after every change.
This has been escalated to second line support. Despite that, I have been raising this since April with no resolution. Screenshots have been provided multiple times after being repeatedly requested. Responses arrive by email only with no committed response time.
There is no transparent way to reach anyone directly. TransIP is part of TeamBlue, an international hosting group, and it is entirely unclear who bears actual accountability for a faulty managed installation.
When I filed a formal complaint as a customer with multiple services, the response was that they would 'be sorry to see me go' — a dismissal dressed as courtesy, with no attempt to address the complaint — followed by complete silence

Three months. Second line escalation. Documented evidence ignored. A formal complaint met with a cancellation suggestion and then abandoned. This is not managed hosting — it is managed avoidance.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers In Holy Clothing

If you really want to have that experience of being scammed, or you are bored and feel like crying. Just buy their service because they will entertain you, block your service, close any report ticket you open and won't repond to you. What an entertainment company.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Superb job

I never write good reviews unless absolutely deserved. I do write many bad reviews to warn other people, though.

This business is really doing a brilliant job. They are not the cheapest out there, but you get what you've paid for. Quality can never be and should not be cheap.

I appreciate their extensive support. I've always got fast, professional, polite and fitting my situation answers. They are really trying to help and not just give you a standard text.

Control panel and the way things are organised are very logical and straight forward. I am not tech savvy and had no issues whatsoever. Just read the guides and, if something is unclear, simply ask.

Well done and please do not change!

I've read some of negative reviews and, honestly, the reasons other reviewers give are not credible. For example, it is a responsibility of an adult to always read Terms & Conditions before signing up for any service, and to ask questions in a good faith. By the way, questions are not asked via email or phone, but through Control Panel which is very convenient.

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Nice website

Nice website. Objective, Individual, Informative, Nice Looking, Very quick bandwidth and discrete.

July 10, 2019
Unprompted review

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