While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.6
9 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Currently this is the most accurate subtitles generator i found out there.
subtitles are synced perfectly with voices, rare glitches could happen but most of the time it works very well.
I use it mainly to translate foreign videos to my language and this where this tool shines.
I have the translated and the original subtitles embedded and it helps a lot to learn new langauges so i recommend! 5 stars!
We have tried several other translating programs in look for the best one that is the easiest to use and most accurate. By far, Translate Mom is both very easy to use and provides an extremely accurate translation. We also can't say enough good things about their customer service. I read a few other reviews that said their customer service was terrible - not true at all. They always answered our request and often took our suggestions and adjusted the platform to meet our needs. We give Translate Mom a solid 5 stars!
Reply from TranslateMom
Thank you so much for the amazing feedback! We’re thrilled to hear that TranslateMom has been easy to use and accurate for you. We work hard to provide great service and absolutely value suggestions from users like you. We really appreciate the 5 stars!
Translate Mom has been by far - the best customer service that we have experienced over the years. Any time we reach out for help, they answer and resolve our issue competently as well as professionally. Something that is hard to find these days. Any suggestion we have made about the platform they have taken into consideration and often times they have changed the platform to work with a specific need that we might have with our translating projects. In addition, after trying other translating platforms in search of one to suite our needs, their platform is the most user friendly and organic to use. Even someone who has not used this kind of platform before will easily learn how to maneuver around and become and expert at translating their own videos. We recommend this platform and would give it 10 stars if could.
Reply from TranslateMom
Thank you so much for your kind words! We’re thrilled to hear that our platform and support have made your translation projects easier and more efficient. Feedback like yours motivates us to keep improving and providing the best experience possible. We truly appreciate your recommendation!
Highly advise against purchasing anything from them. Their customer support is not existent and abysmal. I cannot cancel their monthly plan (they made it impossible for iPhone holders to do that) emailed support and as soon as I asked them to cancel for me they are ghosting me. Will be disputing with my bank. Hopefully nobody does huge mistake like me.
Reply from TranslateMom
Hi G Maile,
We’re sorry to hear about your experience. Customer support is very important to us, and we aim to resolve all inquiries promptly. Based on the information you provided, we can see that your subscription was canceled, and our team responded to your email inquiry within 24 hours.
Canceling subscriptions can be done on our site but we’re always happy to assist directly if needed. If there’s anything else we can help with, please don’t hesitate to reach out.
Thank you for your feedback—it helps us improve. If you have any questions or concerns, feel free to reach out—we’re happy to help!
It is a great app that makes your videos talk in the same voice in a different language and add subtitles.
The support is great if you have any problems.
Reply from TranslateMom
Thank you for your kind words! We're thrilled to hear you're enjoying the app and its features. It's great to know our support team could assist you—your satisfaction means the world to us. If you ever need help again, we're here for you!
Waste of time. Unable to do anything unless you pay. They just take your info to spam you. Use something else
Reply from TranslateMom
Hi David Peterson,
Thank you for your feedback. Our service requires significant processing costs for dubbing, captions, and translations, which is why it's not free. However, we do offer a free translation bot on x.com, accessible to everyone at no charge—we hope this meets your needs!
We also want to assure you that we do our best not to spam our customers. We only send essential communications, such as subscription payment confirmations or updates directly related to your account.
If you have any questions or concerns, feel free to reach out—we’re happy to help!
Ive looked and tried a number of different AI translation sites and found this one to be the most accurate and value for money. Runs really smoothly and most importantly it accurately translates my videos.
Anytime ive had an issue, the guys have been awesome at fixing the issue really quickly. Highly recommend if you are looking for an accurate translator.
Reply from TranslateMom
thank you so much Omar! We're very happy you're pleased with TranslateMom
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
