Translated Reviews 1,867

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed, accuracy, and reliability, often noting a one-day turnaround time for translations. Many people also commend the professional and helpful staff, who are described as responsive and efficient in managing projects and providing updates. The quality of the translations is frequently mentioned as very good, with consumers appreciating the precision and professional execution. However, some customers also noted issues with pricing, finding it to be higher than expected or market rates, and a few reviewers experienced delays in receiving their documents. There were also occasional concerns about the quality of translations for official government procedures, with some reporting inaccuracies or the use of incorrect terminology.

What people talk about most

Service

People report positive experiences with service, praising its speed, professionalism, and accuracy. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being speedy,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of translations, noting their... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the pricing to be fair, affordable, and... See more

Response time

Users describe ambiguous interactions with response times. Many customers praise the quick responses and... See more

Based on these reviews

Rated 5 out of 5 stars

The service is one day turn around time, with very accurate translations . Certification for Official/ Court use is extremely useful. Price is considerably more affordable then others, with no... See more

Company replied

Rated 5 out of 5 stars

I chose this company on the basis of the speed of response and delivery promise. The service is one day turn around time, with very accurate translations . Certification for Official/ Court use is... See more

Company replied

Rated 5 out of 5 stars

The company responded quickly both on price and delivery of the translation. I thought the charge for a "revision" was somewhat high, as I think it was company's fault, but overall, I am pleased. Wou... See more

Company replied

Rated 5 out of 5 stars

The service was excellent and the cost very reasonable. Fabiana was helpful in all aspects of the project and provided frequent updates. The document being translated was very challenging and the team... See more

Company replied


Company details

  1. Translator
  2. Business and IT Consulting Agency
  3. Information Service

Information provided by various external sources

Translated provides professional language solutions for your business. We are industry experts who deliver consistent quality translations as fast as you need them, in 153 languages and 40 areas of expertise. Save time & money, request your free quote.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent translation service

I have used Translated before. I have found them to be very efficient and extremely helpful if you have nay questions and I would not hesitate to use for any translation of documents that are needed

July 26, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Dominic,

This is Marta from Translated team.

Thank you so much for taking the time to share this amazing review.

We appreciate very much your loyalty to us and we’re thrilled that you are satisfied with our service. Your recommendation means a lot to us.

Have a lovely day ahead! See you next time! :)

Marta
Translated Team

Rated 5 out of 5 stars

I recommend this company

This is the second time I hired this company for a translation. They are quick and reliable and the quality of the translation is really good. I recommend this company and I am grateful for their professionalism.

July 23, 2024
Unprompted review
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Reply from Translated

Dear Beth,

This is Marta from the Translated team.

Thank you for choosing us again for your translation needs! We're delighted that you found our service quick, reliable, and of high quality. Your recommendation and appreciation of our professionalism are very encouraging. We’re grateful for your continued trust and look forward to assisting you with any future projects.

Have a lovely day ahead.

Marta
Translated Team

Rated 5 out of 5 stars

I can highly recommend Translated.com

Most of it has already been said by other users:
Very user-friendly design, clear and transparent. The uploading of the document and the automated word count, just fantastic. The document was translated within the specified time. Perfect price-performance ratio. I can highly recommend translated.com.

July 22, 2024
Unprompted review
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Reply from Translated

Dear Urania,

This is Marta from Translated team.

Thank you so much for your positive feedback!

We're thrilled to hear that you found our platform user-friendly and that the document upload and automated word count features met your expectations. It's great to know that the translation was delivered on time and that you were satisfied with the price-performance ratio.

Your recommendation means a lot to us, and we’re glad to have been able to assist you. If you ever need more translations in the future, we’re here to help!

Thanks again for choosing us!

Have a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

Traduzione curriculum

July 19, 2024
Unprompted review
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Reply from Translated

Ciao,

sono Marta del Team di Translated.

Grazie mille per il tempo dedicato a condividere il tuo feedback sulla tua esperienza con noi.

Ci fa davvero piacere sapere che tu sia soddisfatto del nostro servizio per la traduzione del tuo curriculum.

Grazie ancora per la fiducia e ti aspettiamo per le tue prossime traduzioni!

Marta
Translated Team

Rated 5 out of 5 stars

Very good and fast Translation

Very good and fast Translation from Netherlands into German

July 16, 2024
Unprompted review
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Reply from Translated

Dear Achim,

This is Marta from Translated team.

Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our service.

We look forward to assisting you again in the future!

Marta
Translated Team

Rated 1 out of 5 stars

aboute freelance work

I have passed to test of Tranlated company and improve my profile as per instruction.There are 2 months goes but still I have not recieve any job from the compnay . Is this company get job only for US Country I am from Pakistan but still have no job order. Why tell me please in detail

May 7, 2024
Unprompted review
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Reply from Translated

Hi there!

This is Marta from Translated Team.

Thanks for your feedback. We are really sorry to hear about your negative experience.

Please note that every translator goes through an evaluation/vetting stage when registering on our platform as we want to make sure our clients can work with the best linguists we have.

Our assigning process is managed electronically with the help of our project Managers. There are about 30+ factors we take into consideration to find the most suitable linguist available at a specific time and matching the project's characteristics.

We are sure you could be a great collaborator, and would like to know more about you! For this reason, we recommend you send us an email at community@translated.com in order to analyse your profile.

Thanks again for your feedback and have a nice day!

Marta
Translated Team

Rated 5 out of 5 stars

Excellent

Excellent, fast and professional service at a very reasonable price.

July 12, 2024
Unprompted review
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Reply from Translated

Dear Anthony,

This is Marta from Translated team.

Thank you for your feedback! We're glad to hear that you were pleased with our service and found the price to be reasonable.

We're always here to assist you in the future, and we greatly appreciate your recommendation!

Have a lovely day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Absolutely satisfied!

We were absolutely satisfied with the translation from German to Greek of a few pages of medical tests & diagnoses. Delivered the translation well before the deadline. Very polite in their communication. Easy payment ways.

July 10, 2024
Unprompted review
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Reply from Translated

Hi there!

This is Marta from Translated Team.

Thank you so much for your kind review! We're delighted to hear that you were absolutely satisfied with your German to Greek translation of medical documents.

Our team strives to deliver high-quality translations promptly, and it's wonderful to know we met your expectations. We also appreciate your positive feedback on our communication and payment methods.

We look forward to assisting you again in the future!

Have a lovely day ahead!

Marta
Translated Team

Rated 1 out of 5 stars

Extremely bad behavior

Extremely bad behavior. Unfriendly people. bad translation. Invoices without requests. By entering your address you will receive fake bills. I do not recommend it to you at all. .

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service

July 9, 2024
Unprompted review
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Reply from Translated

Hi there!

This is Marta from Translated team.

Thank you for your feedback! We're glad to hear that you were pleased with our service.

We're always here to assist you in the future, and we greatly appreciate your recommendation!

Have a lovely day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Quick efficient and on point

Quick efficient and on point. The whole process of uploading documents that calculates the number of words automatically, while also giving you a space in the form to add additional notes, made the process so much quicker. The translators were courteous and quick at turning the documents around. Highly recommend the service.

July 5, 2024
Unprompted review
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Reply from Translated

Dear David,

This is Marta from Translated Team.

Thank you for your fantastic review! We're thrilled to hear that you found our process quick, efficient, and on point. It's great to know that our document upload and word count feature made things easier for you. We're glad that the courteousness and speed of our team met your expectations.

We appreciate your recommendation and look forward to assisting you again in the future!

We wish you a great day ahead!

Marta
Translated Team

Rated 1 out of 5 stars

VAT not included

Be careful, because VAT is not included on checkout. (In Germany that is not legal since 2022.)

July 6, 2024
Unprompted review
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Reply from Translated

Dear Robert,

This is Marta from Translated Team.

We work every day to offer the best experience to our customers and are really sorry to learn that your experience was not positive on this occasion.

Regarding the VAT, and as specified during the purchase and at the checkout page, the price don’t include VAT and it is applied to the invoice at the delivery, if applicable.

Anyway, we really care about our customers and we have forwarded your feedback to our Product team in order to analyse this information in our website, and make it clearer if possible, to prevent this situation from happening again in the future.

Thank you for the time you have dedicated to share your opinion.

We wish you a great day!

Marta
Translated Team

Rated 5 out of 5 stars

5 Star Experience

Translated.com did a great job with the translation of my diploma. Alessandra was helpful, professional, and fast. Highly recommend this team.

July 5, 2024
Unprompted review
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Reply from Translated

Dear Kellen,

This is Marta from Translated Team.

Thank you for your wonderful review! We're delighted to hear that you were pleased with the translation of your diploma. Alessandra and the entire team strive to provide helpful, professional, and efficient service, and we're glad we could meet your expectations.

We appreciate your recommendation and look forward to assisting you with any future translation needs.

We wish you a fantastic day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience! Great job to all. I got several projects done and they delivered it on time ...every time! i appreciate their professionalism.

June 28, 2024
Unprompted review
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Reply from Translated

Dear Natalia,

This is Marta from Translated Team.

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you've had a brilliant experience with our team and that we could consistently meet your expectations.

Your appreciation of our professionalism means a lot to us. We look forward to working with you on many more projects in the future.

We wish you a great day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Excellent

Fast, accurate, reliable, professional and very friendly service. Thank you!

June 27, 2024
Unprompted review
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Reply from Translated

Dear Lolita,

This is Marta from Translated team.

Thank you so much for taking the time to share this great review.

Seeing that you had a 5-star experience is the best thing we could hope for! Your feedback means a lot to us and we hope to see you soon for your future translations.

Have a lovely day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Excellent work

Excellent work, quick, high quality and very friendly service. Highly recommended!

June 26, 2024
Unprompted review
Translated logo

Reply from Translated

Hi there!

This is Marta from Translated team.

Thank you for your wonderful feedback! We're thrilled to hear that you found our work excellent, quick, and of high quality, and that you appreciated our friendly service.

Your recommendation means a lot to us and we hope to see you soon for your future translations.

Have a great day ahead!

Marta
Translated Team

Rated 5 out of 5 stars

Friendly

Friendly, fast, professional.
Small note: the international "ISO"- certification should be included in the translation.

June 26, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Olaf,

This is Marta from Translated Team.

Thank you for your kind review and for your valuable feedback! We’re delighted to hear that you found our service friendly, fast and professional.

We understand your concern about the additional charge for the stamped certificate. At the moment it is an extra service. However, we aim to provide high-quality service while keeping our prices competitive, and we'll certainly consider your suggestion as we strive to improve.

Thank you again for choosing Translated, and we look forward to assisting you in the future!

Marta
Translated Team

Rated 1 out of 5 stars

Translation with no legal value / No sword translation!

I needed my driver's license translated from German into English for the BMV. I sent all the necessary documents and specific requirements by the BMV. First of all, I got a translation which was a word document without letterhead, signature or any other information stating that the company had translated it. So I specifically asked for a legal signed document on a letterhead etc. I was then asked if I wanted a certificate of accuracy which cost another 15€. This was just added to the otherwise black on white translation. When I was declined by the BMV and could not do my driver's test because of not fulfilling the translation requirements, I wrote to translated.com again. They now informed me (far too late) that they only offer "certified translation with no legal value [...]. We do not offer a sworn translation (with the name of the translator) in the US". Nobody informed me of this beforehand (even though I specifically asked for it!) or otherwise I would have chosen a different company. When contacting them about it, I first did not get a reply, then they did not offer a revision or a discount and I was forced to pay the money for an unnecessary and for me useless translation. I would not recommend this company.

June 18, 2024
Unprompted review
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Reply from Translated

Dear Jessica,

This is Marta from Translated Team.

We work every day to offer the best service to our customers and we are really sorry that your experience was not positive on this occasion.

After having analysed the instructions that you sent us when you placed the order, where it was not specified the need of a legal translation, your Project Manager asked you whether you wanted to add a Certificate of Translation Accuracy, as she noted that you may need it. As specified in our website and as informed by your Project Manager by e-mail, it is not included in the professional translation service that you chose, but we offer the option to add a it to the order as an extra service. As explained to you before starting the translation job, this certificate attests, with signature and stamp of the company, that the translation was carried out by a professional native translator to the best of his/her ability. We asked you for a confirmation and you accepted to proceed.

We do offer sworn translations, which are special translations with legal value in the country where the sworn translator is registered. However, in the US it does not exist the concept of sworn translation, so the options that are used are certified translations (the one we did), or, in specific cases, notarized translations, that are accompanied by the affidavit, which can be signed, if necessary, in the presence of a notary in order to give an even more official character to the translation.

Nonetheless, we value our customers deeply, and we take your feedback very seriously to prevent similar situations in the future.

Thank you for the time you have dedicated to share your opinion. We really hope that you could consider Translated for your future translation requests.

We wish you a great day!

Marta
Translated Team

Rated 5 out of 5 stars

Excellent

Excellent, very fast, high quality services and products! Just keep it up+

June 24, 2024
Unprompted review
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Reply from Translated

Dear Ogtay,

This is Marta from Translated team.

Thank you for your kind words! We're delighted to hear that you found our services and products excellent, very fast, and of high quality. We appreciate your support and will continue to strive for excellence.

Have a lovely day ahead,

Marta
Translated Team

Rated 5 out of 5 stars

I enjoyed service

I enjoyed service - professional, loyal attitude, available prices, quick results! I am more than satisfied.

June 22, 2024
Unprompted review
Translated logo

Reply from Translated

Dear Katheryn,

This is Marta from Translated team.

Thank you for your positive feedback! We're thrilled to hear that you enjoyed our professional service, loyal attitude, competitive pricing, and quick results. Your satisfaction is our priority, and we look forward to assisting you again in the future.

Have a lovely day ahead,

Marta
Translated Team

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