horrible mistake in translation
The translator made horrible and stupid and naive mistakes on my working experience translation, which affected my work visa processing greatly. very bad experience. By the way, my name is Yanwei JIANG,not Yannei. Why cannot you guys do anything right?
I will try to be specific and fair as best as i can. The working experience is an important document for me since it is supposed to be referred to by the immigration when processing my work visa. I gave it to TransNationa. Actually it is not Transnational headquarter, but a branch focusing on Chinese customers. In the less than 100 words document, there were at least 3 major mistakes, even the company's name spelling was wrong. A high school student would not have done such naive mistakes if he paid attention to it. Due to this, the immigration began questioning me about the document. I contact the staff because they said if there is something wrong and it doesn't work, they can send a revised edition to the immigration. I didn't know whether they have sent it until I received the visa and documents, including the revised edition, from immigration a few days later, because the staff didn't bother to reply my message and tell me what is going on.
Up until today, i still cannot understand why such a well-known company could have made such unbelievable mistakes and spoil their reputation so carelessly. I thought maybe it is because the chinese branch outsourced it to some unqualified translator, but since i received the invitation of review from Transnational, so it is not. Then why is it?
July 23, 2014
Unprompted review