Transport Luxury Auto Reviews 548

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Transport Luxury Auto (Alex) was always available and closely coordinated the pick -up and delivery of my virtually new car. Pick-up was in Houston and delivery was at my sister's front door 3 days... See more

Rated 5 out of 5 stars

I just bought a 2018 Mercedes-Benz AMG GT-C Roadster 50th Edition from a dealer in Dallas, Texas and needed it shipped in an enclosed transporter to my home in Knoxville, TN. I called 5 different tra... See more

Rated 5 out of 5 stars

Worked with account exec Alex Bernson last summer and again earlier this month (Aug 2018). Shipped our MDX to Seattle last summer and a Ford F-150 from Minneapolis to Tacoma WA via truck and on to Fai... See more

Rated 5 out of 5 stars

Shane coordinator outstanding customer service...pick up and delivery in very narrow window. Driver “Fred” went over vehicle with fine tooth comb...both pick up with dealer and delivery to me. Vehic... See more

Company details

  1. Shipping Company
  2. Car Accessories Store

Information provided by various external sources

Transport Luxury Auto (TLA) is a leader in the luxury auto transportation field. Through our experience we manage to provide our clients with the highest level of customer service each and every time. We have a vast network of trucks available throughout the United States ensuring that you get to ship your car on your schedule. Our experience allows us to tailor our services to your needs. If you don’t see a service offered, always ask, our trained representatives will do their utmost to provide you with the service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

548 reviews

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Rated 5 out of 5 stars

Excellent experience with Transport Luxury Auto

I needed a performance vehicle moved from NY to TX on an enclosed carrier. Shane at Transport Luxury Auto was professional and met all my expectations. Had received a lower quote from another company but they could not get the vehicle moved in the time frame needed. Shane matched their quote. Vehicle was picked up on date/time promised and was delivered 1 day earlier than expected. The driver was also professional and communicated with me along route to TX. The driver even mentioned that Shane requested a photo of the rig/hauler be sent to him. He said no other broker has done that. Vehicle arrived in perfect condition. Would not hesitate to recommend Transport Luxury Auto and would definitely use them again.

December 3, 2017
Unprompted review
Rated 5 out of 5 stars

Don't delay make your reservation today!

I was very skeptical about using an auto transportation company. I know many other people have the same reservations. In fact, I was very terrified to leave my car with an auto transportation corporation after reading the online horror stories and Yelp reviews. After speaking with multiple companies, Shane at Transport Luxury Auto won me over with his professionalism, tact, kindness and courtesy. He did an excellent job and answered all of my questions.

I decided to go with enclosed transport from the Bay Area to the Pacific Northwest and I was not disappointed!! The driver always stayed in contact with me throughout the entire process via text or telephone, and he delivered my car 1 day ahead of time. Another company gave me an estimated arrival of 1-1.5 week time frame delivery of my vehicle, which was absolutely too long to be without my car, especially when starting a new job in a completely different state. Shane on the other hand gave me a 1-3 day window of when the car would be delivered weather permitting and it arrived early with no damage at all. You can trust this company that your car will be delivered. I paid more money compared to other companies, however when entrusting your vehicle your peace of mind is worth the extra money! Also, Shane helped me to get a better deal that was closer to my budget. If I ever need to transport my car I will definitely use Transport Luxury Auto without reservation.

November 29, 2017
Unprompted review
Rated 5 out of 5 stars

Transport Luxury Auto did a great job …

Transport Luxury Auto did a great job of making sure a car I had bought was delivered safe and sound and on time. The broker, Shane Z., could not have been more helpful. Would recommend to anyone.

November 20, 2017
Unprompted review
Rated 5 out of 5 stars

I'm Sold!

Delivered as promised with fast, courteous service. I will use them now on for my shipping needs!
Thank You Shane from TLA !

November 17, 2017
Unprompted review
Rated 5 out of 5 stars

This was the best experience

This was the best experience, after being giving the runaround with other pretentious 5 star company, I desperately called Shane and he was kind and made me feel comfortable and my car was picked up the same day and arrived 3 days early then the promised date. And not to mention the route was CA-ATL talk about across the country. The driver was nice my car arrived clean although it was open transport, Shane gave me a quote that was above my price point, but he didn’t just let me go, he said to give him about 5mins to see what he can do and he came back with a deal in exactly 5 mins. I will always recommend this company. Thank you for everything Shane.

November 14, 2017
Unprompted review
Rated 5 out of 5 stars

excellent

I would recommend this company to anyone.
great service, Shane went above, and beyond...

November 14, 2017
Unprompted review
Rated 5 out of 5 stars

Perfect pick up

Perfect pick up
Perfect time to get to Tucson
Got there early
Perfect drop off at my house

November 13, 2017
Unprompted review
Rated 5 out of 5 stars

Geat service!

I used Transport Luxury Auto to carry my Tesla from MA to FL on an enclosed carrier. I was somewhat nervous and reluctant to do this, but this company did a great job; all's well that ends well.

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

Quick, efficient, friendly and better than expected.

I was at a loss. I needed to get my classic car from Chicago to Minnesota and had thought it would only take a couple of days to arrange a provider. I talked to people who've done this time and again, and they recommended the "big guys" that are well known in the industry. All of them were going to take 4-6 weeks to do a pick up and deliver in an enclosed trailer.

One last Google search brought me to Transport Luxury Auto. I called and within 30 minutes had confirmation that they could come the very same day, pick the car up and they'd match the price that I was quoted by the other companies.

Today, my car is safe and sound in its new home and I couldn't be happier.

October 11, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Quick and friendly. I highly recommend for anyone who needs to transport autos.

September 28, 2017
Unprompted review
Rated 5 out of 5 stars

This was the only time I've ever used a …

This was the only time I've ever used a car transport service and I was nervous because I had a very short window to have the car delivered. Shane was wonderful. He promised he would take care of everything and it would be fine. We talked several times. He was courteous and competent. The car was picked up and delivered on time, and without any problems. This company is a bit more expensive than some of their competitors, but I don't think it's fair to compare. If you want to be assured delivery will be done professionally, it's worth the extra money. The potential for problems with cheaper prices just isn't worth it. I would absolutely work with Shane and this company again. Thank you.

September 27, 2017
Unprompted review

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