Transworld Relocation Reviews 50

Efficient movers who helped with packing breakable items. Very good attitude, professional manner.
UK delivery was swiftly executed. All items intact. Would not hesitate to recommend Transworld to others who need overseas removal.

Very professional and top notch execution. Highly recommend their services.

I was rather concerned to see alot of the fragile items being treated as a comedy prop. The phrase - Fragile, only drop once - was used, and proceeded a gag dropping of the box. Furthermore, damage to my wall was not brilliant. Rather than asking ofr help to lift the cabinet, one of the staff jostled it about whilst pulling the bubble wrap out, and then dented the wall in the process. The cabinet also has glass doors, so was really not impressed to see the rough handling of the antique and heirloom item.

Transworld staff packed my household items and shipped them over to Europe. The professionally packed boxes arrived in a horrible state, though. They looked as if they were wildly thrown around. Torn apart in pieces. As a result, most of my valuable hand-crafted dining plates arrived broken.
Be careful with their insurance which refused to accept my claimed losses. I didn't get any compensation for this disastrous relocation.

Unprofessional company who have attempted to extort more money after contracts have been signed and agreed to. Deliberately delayed shipments after demanding to be paid before the work has been completed. Not to mention generally disorganised and complicated to deal with.

The speed and consistency of clear communication.

We used Transworld relocation for our relocation from Hong Kong to Mauritius Island 🏝
Excellent packing team and follow-up throughout the process.
Highly recommended 👌🏽

A very responsible, detail and trust company. Over 100 carton boxes home stuffs from Hongkong to United Kingdom. Very safe delivered to our new home.
Highly recommend !

Your service quality is very good. Your employees especially Kris and Fiona are patient with customers and willing to provide assistance and support. They would respond immediately no matter when customers ask questions. During the handling process, the porters were very careful and focused on protecting customers' belongings. They were of high quality. When the items started to be delivered, Fiona in the UK also regularly reported the progress to me, making me feel very reassured and trustworthy. After arriving in the UK, the porters who moved the items home were also very professional, polite and friendly. I am very satisfied with the entire service process and of high quality. I will recommend it to my friends.

In August 2022 we had a shipment of 3.5m3 of household effects and books sent to the Algarve in Portugal. Dave and his team made it very easy for us. We did the packing and inventory and Transworld did the rest. The shipment arrived in perfect condition and on time. We thought it was great value too. Thank you so much.

Our relocation to the UK was handled efficiently by Transworld Relocation, their sales representative Kris was incredibly helpful and responsive, and the price was also very reasonable. Despite a red rainstorm warning on the day of pick-up, their transport team waited for two hours and collected the boxes professionally. Our shipments arrived in the UK after approximately ten weeks. Fiona, their UK representative, followed up closely with us, and the truck drivers handled the boxes with care. All members of the team are very professional, friendly, and helpful. I definitely recommend their services.

During early May 2024, I used Transworld Relocation for my local removal from Coventry to Edinburgh, and I am pleased to share my positive experience.
From the start, the communication with the sales team was clear and responsive. He provided all the necessary information promptly and answered all my queries with professionalism.
On the day of the move, we encountered an issue with the weight capacity of their van, which couldn't carry over 3 tons. This meant that even with two vans, not all of my belongings could be delivered on the same day. This was initially a concern, but the team handled it with great efficiency and courtesy.
The team immediately consulted with their warehouse manager and devised a plan to deliver my belongings over two days. I was impressed by their willingness to provide extra service without any additional cost, even arranging for the second delivery on a Saturday to ensure all my items were delivered safely to Edinburgh.
Throughout the process, the team of 3-4 men worked diligently. Special thanks to Bryant, Steve, Daniel, and Michael for their hard work and dedication.
Overall, I had a brilliant experience with Transworld Relocation and would strongly recommend their services.

I recently used Transworld Relocation for my move and had a fantastic experience. Their team was professional, efficient, and handled my belongings with great care. From the thorough initial consultation to the smooth moving day, everything was going well.

The customer service was excellent, keeping me informed and stress-free throughout. I highly recommend it for anyone needing a reliable and professional moving service.

Smooth relocation service from start to finish. The team has been more than helpful, polite, professional and efficient. Special thanks to Angel and Bryant!

Using transworld relocation for moving stuff to UK, all boxes arrived on time without any damage. Excellent service provided by transworld and special thanks to Terry and Bryant who gave me professinal advice and follow-up arrangement.

The Transworld team in Hong Kong and the UK have been most helpful and professional in assisting my family in moving from HK to the UK. They were very patient in explaining the procedures to us and help us arrange the best way to transport large pieces of furniture to our new home. We are now happily settled in the new place with all furniture and boxes fitting perfectly well as planned. My family are really grateful to have such a professional team to assist us in this big project.

60boxes arrived with perfect condition.
Staff Terry and Bryant are very helpful and rapid responsive.
Highly recommended！！！

I am writing to express my utmost satisfaction and appreciation for the exceptional service provided by your transportation company. Throughout the entire process, from the moment my goods were collected by your transportation workers until their safe delivery to my residence in the United Kingdom, I have been thoroughly impressed by the level of personal attention and prompt resolution of any issues that arose.

First and foremost, I want to commend your transportation workers for their meticulous care and attention to detail. They handled my belongings with utmost care, ensuring that not a single item was damaged during the journey. Their expertise and careful handling of furniture were truly commendable, as they skillfully assembled the furniture without any incidents. The way they organized and placed the items in their designated locations, seeking my input and preferences, demonstrated their commitment to customer satisfaction.

Furthermore, I would like to highlight the transparency of your pricing policy. It was refreshing to experience a company that did not have any hidden or additional charges. In fact, as the shipping costs decreased, I was pleasantly surprised when your company promptly refunded the corresponding amount. This level of transparency and integrity is commendable and sets your company apart from others in the industry.

The quality of your customer service does not end with the delivery of goods. Your after-sales service has been remarkable. I appreciate the follow-up inquiries regarding the condition of my items and your genuine concern for my well-being in the United Kingdom. This level of personalized care and attention truly exceeded my expectations.

Overall, I am extremely satisfied with the service provided by your transportation company, and I wholeheartedly recommend your services to others. The professionalism, attention to detail, transparent pricing, and exceptional customer service make your company stand out as a leader in the field.

Once again, I would like to express my sincere gratitude to your entire team for their outstanding work. Please pass on my appreciation to all the staff involved, as their dedication and hard work have made this experience an exceptional one.

Terry responded to my enquiry very fast and well. he gave us a lot of professional advisors that help me out from a lot of trouble

Thank you so much to Terry for providing prompt response for any enquires, and professional idea about packing and documentation. A very good relocation experience! Highly recommend Transworld relocation. Thanks again.