Travel Blue Reviews 

I got very good experience from customer support. Quick reply email and solved the problem for customer.

Fast response from the customer service and manage to get a replacement from them with an additional free comfort set

Customer service staff Millie was very helpful and expeditious in handling my issue of leaking air pillow and replacing with a new pillow.

Very responsible on their product quality.
Recently just bought tranquility neck pillow and the string peel off in few days. Travel Blue after investigate , straight away to courier a new one.
Can rest assured to use and trust their product.

Customer support replied very quickly, my issue was solved. Super happy with the experience.

I am from Canada, and I had a seam rip in my new foldable backpack, a product that I was really finding useful. After exchanging a few emails and photos, Travel Blue couriered a new one and I received it within a few days. Their customer service was one of the best I have ever experienced - courteous, personalized, streamlined and fast.

I had a issue with a product from Travel Blue. The customer service I received from the company was excellent.

Customer Support promptness in response and taking action with the issue. Mine was more of an issue rather than a complaint. I do love the lightweight product and the simplicity, simplicity. I didn't need to read a stack of instructions to fold it back into the pouch I had not realised it was that simple when I bought it he product.
Courtesy and promptness in product replacement was second to none. Great job Millie and the Support Team!!

Had an issue with an item bought at an airport. They couldn’t have been more helpful & professional new item dispatched after a trade of emails, very happy with their service

Purchased my travel pillow and accidentally broke the zipper when washing the cover. Company delivered on their guarantee/warranty promptly and with no hassles. Brilliant pillow. Highly recommend

The best company. I buy my travel equipment only hier

They really did back up their 3-yr warranty for the neck pillow. The service was fast and so was the delivery of the replacement item.

Great, and quick service, my problem was handled fast and broken product was replaced.

Unfortunately had a problem with a product, contacted the customer service and they send a replacement so fast and easy! And even added a small present in the box!

Will definitely buy again because of their care for customers.

I Bought a Comfi-pillo at Corfu airport prior to a delayed departure. When I realised the pillow had a fault the shop had closed. Upon returning to the UK I contacted Travel-Blue (Millie.L )who was brilliant. Immediately replaced the faulty item with no drama. Excellent service, Thank you.

Purchased an inflatable pillow which wasn't airtight. I got a replacement through customer service very fast. Very friendly service.

The air pillow is comfortable as the material is soft. The new pillow I bought leaks and they promptly replace a new one.
However it does not have a one-way air valve for ease of inflating as air tend to escape after blowing and one have to quickly plug the airway. I can imagine elderly will have problem as they are not quick enough to plug it to prevent more air from escaping and ended up with deflated pillow. Thank you.

Travel Blue have been so responsive in resolving my issue. Incredibly polite & speedy in comms & solution. My neck pillow was faulty & they replaced it once proof of purchase was shown. Delighted with response - thank you

Very helpful by their staff. My faulty item was replaced the next day by courier.