I like their compressed socks, I even have 2 already but only size M/L a bit bigger for me but it's OK, try to find size S last year and can't find it in travel blue marketplace and CGK airport...howe... See more
Company replied
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Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business. Travel Blue are proud to supply to 9 of the Top 10 leading global Duty Free Operators. Located in over 10,000 outlets across 110 countries; you can find Travel Blue in airports across Europe, the Americas, the Middle East and the Far East. Browse the Amazon store to buy us now. Our product catalogue boasts over 300 products aimed at travellers by air, sea and land for an enhanced, relaxed and stress-free journey. Life is better when you Travel Blue.
Suite 13, Building 6, Croxley Park, Watford, WD18 8YH, London, United Kingdom
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I had a problem with a neck pillow and it was replaced without any problems based on photo evidence. Excellent support and quick responses via email.
Absolutely great customer service. The battery bank I purchased was basically dead after purchasing it. I was sent a new one and it is working perfectly. Thank you.
Great products and even greater service. The 36 months insurance adds a lot of value 😃
Effective and quick customer support. The guarantee works in a fairly straightforward process.
Quick service in replacement procedure of ear phones.
My Inflatable Fleecy Comfi Pillow developed a leak on its last use, it was purchased in 2023. I contacted Blue Travel to see if a replacement air bag was available & they have sent me (FOC), a completely new pillow & bag. I was not expecting that. Very impressed with this response & the prompt/concise way it was handled. Definitely recommended. Thanks
I bought a pillow at the airport, but unfortunately it was defective.
I wrote to the support team and within a few days they sent me a new pillow and a gift, I was very pleased!
Excellent customer service! The team was responsive, helpful, and resolved my issue promptly. I truly appreciated it!
The company honoured its guarantee when the device ceased to work after 11 months and the issue was resolved by email.

Reply from Travel Blue
My newly bought neck pillow was leak. I send a photo and in 2 days I had a new one, including a smal gift as an apology. Great service!
Mexico Team solve this issue immediately. Great work.
The support executive was very patient and helpful,
I bought an eye mask in a foreign airport and found the strap far too small, even whenfully extended. On my return to the UK, I contacted Travel Blue. They asked for photos and all my details and subsequently offered an upgraded replacement. This arrived THE NEXT DAY!
And the length of the (adjustable) strap is perfect .
Everything sorted within a week
I had a great experience with Travel Blue! The team was professional, responsive, and made sure my issue was resolved quickly. The package arrived safely, and I really appreciated the follow-up to ensure everything went smoothly. Great customer service. Highly recommend!
I recently contacted Travel Blue for a warranty claim, and I was genuinely impressed by how fast and efficient the entire process was.
What stood out:
• Super Quick Response: Their customer service team replied to my request promptly and was very clear about the steps I needed to follow.
• Hassle-Free Process: The whole process was smooth, with minimal paperwork or delays.
• Fast Replacement: My replacement item was processed immediately and is already on its way—much quicker than I expected!
It’s refreshing to see a company that stands behind its products and provides such efficient after-sales support. I’m very satisfied with the experience and will definitely continue to trust Travel Blue for my travel needs.
I had bought a broken neck pillow at the airport in Gran Canaria, I emailed Travel Bleu with the problem and within 1 week I was allowed to receive a new one with a nice gift. I was treated very carefully and correctly and neatly and everything was handled great, A big compliment for Travel Bleu and to Millie L
Had problem with earbuds that were purchased in Europe. After communicating with company they agreed to replace them. While process was time consuming results were excellent as customer service and communications went very well. Congrats to a great International company.
The TravelBlue Sleep Mask is amazing. It's super light and fits your face perfectly. And their support is great!
I contacted Travel Blue after my Dreamer Neck Pillow's COVER got damaged. I'd only requested info on the opportunity to PURCHASE a new cover when they'd offered and FULFILLED sending me a whole new Dreamer Neck Pillow 👏🏻FREE
👏🏻OF👏🏻CHARGE! They even asked me which color I wanted when my original item's color was not available at the moment vs just sending me a random one and not communicating the gap. I was absolutely floored when it arrived at my front door yesterday. This is a company who stands by their products and allows their team to care about their customers. I'm grateful for their kind existence. Millie L. is a priceless gift! Keep her happy. ☺️🫶🏻
Absolutely garbage power adapter that broke very quickly and cost $60 approx from chine stay away

Reply from Travel Blue
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