Travel.cab Reviews 185

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scheduled a cab/car for an early pickup. Received confirmation that scheduled ride was submit but never had a driver assigned. Waited 15 minutes after schedule time before calling a local cab com... See more

Rated 1 out of 5 stars

I just sent Travel cab over 100 EU as they’ve requested for a 50% deposit. They give you no phone number and they do not respond to the email address they give you. I’ve contacted them twice and have... See more

Rated 1 out of 5 stars

Complete scam. No taxi arrived after paying deposit of 50%. No response to any subsequent e-mails. These guys are pure cowboys. Don’t ever use this booking platform.

Rated 1 out of 5 stars

Beware this company is a scam I'm disputing my charge. Please be aware How are they allowed to advertise and get away with taking money without any penalties?

Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam. Waste of time, effort, and money. Don’t even bother with these scumbags. Also, shame on Google for allowing them to sponsor ads.

September 22, 2024
Unprompted review
Rated 1 out of 5 stars

I’m waiting for a driver and they are…

I’m waiting for a driver and they are now 1 hour late now I have to try to find a way to get to the Milan airport what a nightmare they gave me a number but no communication after that no phone number to get in touch with them they should be banded from advertising

September 22, 2024
Unprompted review
Rated 1 out of 5 stars

This is not a company

This is not a company, this is the biggest scam ever and running it for others real Cabs companies. 1 they took my money and then did not sent any drivers, 2 they sent me a email, but they didn’t respond to my email. 3 don’t look for a phone number, everything has to be done through the app and “email “ finally all they do is trying to STEAL yes STEAL your money.

September 21, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Do not send money to this website. They do not respond to your emails or calls.

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Have contacted them several times about the no show and the 50% deposit. No reply. DO NOT USE. ABSOLUTE SCAMMERS.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Experience Ever - A Nightmare in Italy

i think no need for my review, since all we are talking about same thing but i will anw. If I could give zero stars, I would! We booked Taxi Travel Cab for a special trip in Italy, paying a 50% deposit upfront, trusting they would deliver a reliable service. What did we get? ABSOLUTELY NOTHING! We waited for over an hour—no car, no driver, no communication. Our emails went completely unanswered. We were stranded in a foreign country with no idea what was going on. This service ruined our plans and left us stressed and frustrated. It was not just unprofessional—it felt like a scam. I will be reporting this to the authorities in Italy and exploring all options to address this outrageous negligence. Taxi Travel Cab was a complete disaster. Avoid them if you value your time, money, and peace of mind!

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Same experience: the company is a scam!

Same experience: I booked a taxi for the next morning to the airport in Sardinia, payed 20€, then I received a cancellation email in the night! before my flight when I was already asleep. In the morning I saw the email and had to arrange a new taxi. It was a lot of stress and I could easily miss the flight, as it was 05:00 in the morning! It’s over 2 weeks now and I still didn’t receive the refund. THE COMPANY IS A SCAM! Be careful and don’t book anything there!

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

IF I COULD LEAVE ZERO STARS I WOULD…

IF I COULD LEAVE ZERO STARS I WOULD .BOOKED FROM MILAN BERGAMO AIRPORT FOR PICK UP YESTERDAY AT 10.30 AM. PAID 50% £74 FOR ONE WAY JOURNEY. SUPRISE SUPRISE NO DRIVER INFORMATION AND NO PICK UP .WE WERE STRANDED FOR HOURS. OTHER TAXIS WANTED 350 EUROS ONE WAY .AFTER HOURS OF TRYING TO SORT A CAR HIRE LUCAUTOS TOOK PITTY ON US AND GAVE US A REALLY GOOD DEAL EVEN KNOCKED 20% OFF. THIS COMPANY NEEDS STOPPING IMMEDIATELY LOOKING AT ALL THE REVIEWS HERE. JUST WISHED WE WOULD OF CHECKED FIRST. I HAVE REPORTED TO MY BANK AND DISPUTED PAYMENT .AN HOUR AND HALF FLIGHT TOOK US 14 HOURS IN THE END BECAUSE OF THIS AND WE ARE ONLY ON A 3 DAY BREAK. JUST AWFUL .DO NOT USE STAY AWAY .

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately I’ve only just read the…

Unfortunately I’ve only just read the reviews. I too booked a taxi with them and paid 50%deposit. They of course did not turn up. No contact number only email to which there has been no reply. Total scam.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Can’t give less than 1

SCAMMERS
Can’t give less than 1 ! Total scam invalid email address and no contact numbers!!
I’ve just lost €140 euros -again a 50% deposit ☹️ if only I’d checked here first !!!
Why don’t the Police intervene with these
Platforms?

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

I made the mistake of not reading these…

I made the mistake of not reading these reviews before booking a taxi for a friend's wedding. Waiting to be picked up with no way of contacting them, after paying 50% of the fare for both the journey there and back, I finally saw the reviews and can confirm it's a total scam. I don't believe any of the positive reviews here and am not holding out much hope of having my money refunded.

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

Paid 50 percent deposit

Paid 50 percent deposit. No taxi arrived. No communication after numerous emails. No refund received. Terrible time. I would not use them again .
This was in Italy 13th September

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers!!

Scammers!!! As a lot of people which have written here,i paid 50%,20 euros twice for two airport transfers(from Venice Marco Polo airport to Mogliano Veneto,and from Mogliano Veneto to Treviso airport). First they confirmed me and take my money,then cancelled and wrote that i will have my money back for 5-9 buissines days,but till today(more than 18days) i dont have my money back and they font answer to mails.

August 30, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look