I traveled to Vienna. When getting off the plane I turned on the esim, but didn't get working signal until 45 minutes away in hungary. When purchasing the esim, you're asked what country you will trav... See more
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I had an issue to Activate Vodafone in France. Apparently one has manually to create a new Access Point from Settings - 'Access point names' (APN) with URL set to either 'live.vodafone.com' or 'tr... See more
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The eSim was good, a very little places that don't have coverage, but was okay. Also, the package price was very good. The problem was that the eSim had a conflict with my physical sim, so I could... See more
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While Vodafone travel eSim for Belgium appeared to be activated, Vodafone was also charging me roaming charges for Belgium. Customer service was not helpful. Order number 6a4b4ee0... See more
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Company details
Written by the company
Stay connected wherever you travel with Vodafone Travel. Vodafone Travel is a digital travel eSIM service that helps you stay connected when travelling abroad, without the need for a physical SIM card. Choose a destination, select the data plan that suits your trip, purchase your eSIM online and get connected in just a few minutes. Vodafone Travel offers data-only eSIM plans across 200+ destinations, with 5G-ready options available on plans and high-speed mobile data through local network partners. Whether you’re travelling to one country or exploring several destinations, you can use a single eSIM across supported countries without having to change physical SIM cards along the way. -Simple, fully digital setup With Vodafone Travel, there’s no physical SIM card to collect, no shipping and no need to visit a store. Your eSIM details are available through your account or confirmation email, and you can install the eSIM using a QR code or manually. You can install your eSIM before your trip and activate it when you arrive at your destination. This means you can have your connectivity ready before you land, making it particularly useful for last-minute trips or when you want to get online as soon as you arrive. - Flexible plans for different types of travel Vodafone Travel offers a range of data plans depending on your destination, how much data you need and how long you’re travelling. Plans are available from 1GB upwards, with selected destinations also offering unlimited data options. If you need more data during your trip, you can purchase a top-up through your account or the Vodafone Travel app. You can also manage your eSIMs and keep track of your data usage online or through the app. For travellers going away with friends or family, Travel Together allows one shared plan to be used across up to five devices, making it possible for a group to share data while managing the plan from one account. - No unexpected costs after purchase Vodafone Travel uses prepaid data plans, so you know what you’re buying before you travel. Once you’ve purchased your eSIM, there are no additional costs for using it, and there are no physical SIM or shipping fees. Your Vodafone Travel eSIM is data-only, so it does not include a phone number for standard calls or SMS. You can continue using your existing mobile plan alongside the eSIM, allowing you to keep your usual number while using the travel eSIM for data abroad. - Designed for travel Vodafone Travel is built around making international connectivity easier. Instead of searching for a local SIM when you arrive, you can arrange your data plan online before you leave, install the eSIM on your compatible device and activate it when you reach your destination. eSIMs also mean there is no plastic SIM card or physical packaging involved, reducing the waste associated with traditional SIM cards. And if you need help, 24/7 support is available through live chat and other support channels. Whether you’re taking a short city break, travelling across multiple countries, going on a longer trip or travelling with a group, Vodafone Travel gives you a flexible way to stay connected without the hassle of changing physical SIM cards. Travel smarter, stay connected. With Vodafone Travel.
Contact info
15 rue Edward Steichen, L-2540, Luxembourg, Luxembourg
- Vodafone-Travel@vodafone.com
- travel.vodafone.com
3.3
Average
401 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Good internet
I bought the internet package for one week in Albania. Was very easy to install. The internet was perfect. And the price was good. Very happy with vodafone.
August 10, 2026
Unprompted review
Easy to set up (on Google Pixel)
Easy to set up (on Google Pixel), used a much smaller amount than I thought but great to know I had 10gb to use for maps etc
August 11, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi David,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Not great for Egypt
The sim wasn't very successful in Egypt, I largely had to rely on the hotel's wifi, all in all, I wouldn't recommend.
July 30, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Dan,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Worst e sim ive ever used rarley worked…
Worst e sim ive ever used rarley worked when not connected to WiFi was pretty awful
July 25, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Richard,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Did not work. No refund??
Service did not work. Set up was done correctly and still did not receive any service. I asked customer service for assistance and they made me try a million different ways to get the service to work with no success. Then, after I had asked for a refund, I was told I cannot get one because I had already used a portion of the service. Mind you, I couldn’t possibly have used the service as it was not working. After many conversations and emails, I had yet to get a refund and I had to buy service from another company. If you want reliable service, buy from ‘Airalo’. Set up is easier and customer service is much better.
August 4, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Berta,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Excellent experience with Vodafone in…
Excellent experience with Vodafone in Greece! 🇬🇷
The network coverage was excellent, the internet was fast and stable, and everything worked perfectly throughout my stay. I used it for Viber calls, social media, and watching videos, and I had absolutely no problems.
Great service, reliable connection, and very easy to use. I highly recommend Vodafone to anyone visiting Greece!
Thank you for the excellent service. I will definitely use Vodafone again! 👏📱
August 29, 2026
Unprompted review
My experience was terrible
My experience was terrible, I never could be conect to this, so I was for 10 days without communication. At least the hotel had internet and only this helped me. I don’t recommend
August 4, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Graciela,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Vodafone esims are great!!!
Vodafone esims are great because:
1. Installation and activation process is very easy :-)
2. They start working immediately after arrival to destination country and they work with no problems there.
3. Prices of them are very attractive in comparison with competitors.
4. Vodafone’s reliability is crucial in some countries (like Turkey), where other e-sim suppliers are temporarily switched off by government.
May 1, 2026
Unprompted review
Easy to setup the esim before I went to…
Easy to setup the esim before I went to USA. The internet was good and no issues at all. I will buy again!
August 15, 2026
Unprompted review
Not consistent
The first 5 GB of 30 GB, worked perfectly. Then, the internet started to lag. And as soon I got of Italy, it stop working.
July 31, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Jemil,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Good experience
In comparison with my home country mobile internet, it was a little bit slower, but I don't know if it is the default speed in Italy. Very good experience in general. Fast and easy to buy and install. Also the best price when I searched.
July 28, 2026
Unprompted review
Worst network the internet never worked
Worst network the internet never worked
August 23, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi A/A,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Vodafone esim worked flawless in Europe…
Vodafone esim worked flawless in Europe where I visited 3 countries.
June 22, 2026
Unprompted review
Easy to install and super affordable
Easy to install and super affordable
August 17, 2026
Unprompted review
Was awful experiance it was not even…
Was awful experiance it was not even working when i got to the airport. I needed data to contact family and it didnt wotk... had to buy a esim from the airport.. and when i was going to voda shop to help to sort it out in eygpt they said they cant as it wasnt bought from them....
July 9, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Yasmin,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
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