I traveled to Vienna. When getting off the plane I turned on the esim, but didn't get working signal until 45 minutes away in hungary. When purchasing the esim, you're asked what country you will trav... See more
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I had an issue to Activate Vodafone in France. Apparently one has manually to create a new Access Point from Settings - 'Access point names' (APN) with URL set to either 'live.vodafone.com' or 'tr... See more
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The eSim was good, a very little places that don't have coverage, but was okay. Also, the package price was very good. The problem was that the eSim had a conflict with my physical sim, so I could... See more
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While Vodafone travel eSim for Belgium appeared to be activated, Vodafone was also charging me roaming charges for Belgium. Customer service was not helpful. Order number 6a4b4ee0... See more
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Company details
Written by the company
Stay connected wherever you travel with Vodafone Travel. Vodafone Travel is a digital travel eSIM service that helps you stay connected when travelling abroad, without the need for a physical SIM card. Choose a destination, select the data plan that suits your trip, purchase your eSIM online and get connected in just a few minutes. Vodafone Travel offers data-only eSIM plans across 200+ destinations, with 5G-ready options available on plans and high-speed mobile data through local network partners. Whether you’re travelling to one country or exploring several destinations, you can use a single eSIM across supported countries without having to change physical SIM cards along the way. -Simple, fully digital setup With Vodafone Travel, there’s no physical SIM card to collect, no shipping and no need to visit a store. Your eSIM details are available through your account or confirmation email, and you can install the eSIM using a QR code or manually. You can install your eSIM before your trip and activate it when you arrive at your destination. This means you can have your connectivity ready before you land, making it particularly useful for last-minute trips or when you want to get online as soon as you arrive. - Flexible plans for different types of travel Vodafone Travel offers a range of data plans depending on your destination, how much data you need and how long you’re travelling. Plans are available from 1GB upwards, with selected destinations also offering unlimited data options. If you need more data during your trip, you can purchase a top-up through your account or the Vodafone Travel app. You can also manage your eSIMs and keep track of your data usage online or through the app. For travellers going away with friends or family, Travel Together allows one shared plan to be used across up to five devices, making it possible for a group to share data while managing the plan from one account. - No unexpected costs after purchase Vodafone Travel uses prepaid data plans, so you know what you’re buying before you travel. Once you’ve purchased your eSIM, there are no additional costs for using it, and there are no physical SIM or shipping fees. Your Vodafone Travel eSIM is data-only, so it does not include a phone number for standard calls or SMS. You can continue using your existing mobile plan alongside the eSIM, allowing you to keep your usual number while using the travel eSIM for data abroad. - Designed for travel Vodafone Travel is built around making international connectivity easier. Instead of searching for a local SIM when you arrive, you can arrange your data plan online before you leave, install the eSIM on your compatible device and activate it when you reach your destination. eSIMs also mean there is no plastic SIM card or physical packaging involved, reducing the waste associated with traditional SIM cards. And if you need help, 24/7 support is available through live chat and other support channels. Whether you’re taking a short city break, travelling across multiple countries, going on a longer trip or travelling with a group, Vodafone Travel gives you a flexible way to stay connected without the hassle of changing physical SIM cards. Travel smarter, stay connected. With Vodafone Travel.
Contact info
15 rue Edward Steichen, L-2540, Luxembourg, Luxembourg
- Vodafone-Travel@vodafone.com
- travel.vodafone.com
3.3
Average
399 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
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We’ll never use Vodafone again!
Bought a Vodafone Europe travel eSim with lots of extra gb, and it has been awful/not functioning (i.e. no access to the internet) in Greece and not very good in Germany. One star, and we’ll never use Vodafone again! We used to use Vodafone regularly for trips to Greece and Spain, but never again!
September 11, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Jeff,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
The internet speed is not good
The internet speed is not good. I was without internet on several occasions. Apparently there is no priority for Internet travel plans in Europe.
August 15, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Leonardo,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Very very low service
Very very low service. I am in turkey, side region and i have to put plane mode every 5 to 10 min to make it work. Is verry anoing and stresfull.
September 10, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Gogoloiu,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Wrong APN
The APN that came setup with the eSim was wrong.
Was set to US.vodafone.com, had to change to live.vodafone.com. So I had no service until I figured out.
August 8, 2026
Unprompted review
Bad coverage and very slow in Florence
Bad coverage in Florence, very slow and unreliable indoors.
Bought the Italy 10+10 and it's so slow like a dialup from the late 90s.
I would never chose Vodafone ever again.
Order ID: 6a9c69aa96db286ba995c20f
September 9, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Habib,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Africa eSIM poor in Ghana
Bought one Africa eSIM to use in Kenya and Tanzania. This was ok-ish. I used also Africa sSIM a litlle later for Ghana. Very bad experience. Poor coverage in Central and western region. Had to switch airplane mode on and of to activate all the time. 80% of time was 'H+', rest 4G. Never reached 5G. Will look for other solution next time. Proces of buying and activating is smooth
September 9, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi J.J.,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
It didn't work in Paris
It didn't work in Paris. I was without access most of the time, which compromised my trip a lot. I tried to contact you, but I didn't get a response
August 19, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Ana,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Great eSim for all Europe
Great eSim for all Europe, including UK, Switzerland, Turquie, Greece. I traveled for 6 months in 17 countries and I had data all over with no interruption. I bought only data and that was enough. Installation was very easy, very well explained. Cost was much better that other carriers.
March 1, 2026
Unprompted review
Worst experience ever
Worst experience ever. There were no connections at all, and everything was very slow. I wouldn’t recommend it to anyone.
August 20, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi TG,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
a bit comlicated on how to make the…
a bit comlicated on how to make the whole thing work, but all in all i was very satisfied
August 14, 2026
Unprompted review
Vodafone is the only choice!
I've never used an E-Sims before. I would recommend Vodafone Travel eSIM without a second thought. We visited four countries in Europe and didn't have any issues with service. Our calls were clear and apps worked without any issues.
August 19, 2026
Unprompted review
It was ok
It was ok. It did not work on my Android, I felt it was a waste of money. It did work on my kids phones and they used their hot spot the entire time for me.
Not impressed.
August 19, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Ashley,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
Stay connected across every island!!
Stay connected across every island!!
Eccellente!!
August 28, 2026
Unprompted review
Great Service and Great Price
Easy to download and easy to switch on from my phone while I was traveling in Romania. Had no issues with anything the whole 2 weeks I was traveling and was happy I was able to use my phone everywhere!
August 3, 2026
Unprompted review
Good network coverage covered all of…
Good network coverage uncovered all of us to in spite of continuous use of data.
August 21, 2026
Unprompted review
Easy to use
Easy to use - no fuss! Very reasonable cost. Coverage was great.
August 20, 2026
Unprompted review
VERY VERY BAD CONCECTION HAD TO BUY A…
VERY VERY BAD CONCECTION HAD TO BUY A NEW SIM
August 1, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Hanny,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
While Vodafone travel eSim for Belgium…
While Vodafone travel eSim for Belgium appeared to be activated, Vodafone was also charging me roaming charges for Belgium. Customer service was not helpful.
Order number
6a4b4ee07ea0311f169d19dc
Belgium 20GB + 20GB Free
Data: 40.0 GB
Validity: 30 days
13.5 GBP
One-off payment
August 3, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Stephen,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
It worked as expected👌🏽
August 14, 2026
Unprompted review
In the uk the esim was working but when…
In the uk the esim was working but when i came to zimbabwe i payed alot for the e sim and it was mail functioning it kept on loosing signal and whennthe signal is lost its stays like that for a few hours where my boss had a normal sim it cost himR50 to load some data and then he had signal for the whole trip.
August 31, 2026
Unprompted review
Reply from Vodafone Travel eSIM
Hi Gustav,
Thank you for your feedback. We're sorry to hear about your experience.
To help us look into this further, could you please share your order ID? We’ll review your case and follow up via email—please keep an eye on your inbox.
We have sent you a request for information to check your details.
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