Travel2be Reviews 

128
•
TrustScore 1.5 out of 5

1.4

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1.4

Bad

TrustScore 1.5 out of 5

128 reviews

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1.4

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(128)

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Rated 1 out of 5 stars

no reaction, no support

booked ticket in Sept 2021, due to case of death in family, had to change flight to attend in funeral. so i had to call the airline to change the ticket, because travel2be did not react at all. the flight was changed, but due to covid restrictions, the flight was then cancelled by air maroc. travel2be denied reimbursement, because they have not changed the flight. air maroc stated (and still states even though travel2be does not exist anymore) that i have to contact travel2be, and travel2be, finally reacting after weeks (when they still existed) said air maroc has to do it. now air maroc says that I have to contact travel2be even though they know they do not exist anymore.
quintessence: travel2be was crap and is no longer existing. and air maroc is one of the worst and customer unfriendly airlines. either they do not answer, or they answer with copy-paste. obviously, they do either not understand, or do not want to understand the situation. horrible airline.

January 8, 2023
Unprompted review
Rated 1 out of 5 stars

Waiting for my refund..

Waiting for my refund..
I booked a Lufthansa flight in March 2020. The flight was canceled due to Corona. The airline transfered my money back to Travel2Be where i booked the flight. This happened months ago and it tried to contact the agency. Still i am waiting for my money and Travel2Be is making excuses. I am very upset and tired because i will have to contact my lawyer due to not beeing able to loose my money.

September 8, 2020
Unprompted review
Rated 1 out of 5 stars

Totally disappointed

My flight booking reference: MBXK25 from Munich to Kigali-Rwanda which would have flown today on 09.04.2020 was cancelled due to pandemic Coronavirus. I called the Airline and they told me that refund and other changes must be settled by travel agency which is Travel2be. I have contacted them so many times but no phone response. I sent emails and no reply until now, but instead they keep sending me Automated emails that I can only contact them within the period of 72 hours before my flight time. I did all that but all have gone fruitless. In their emails they always indicated that they will contact me incase of changes in my booking and refund but nothing has happened. When you call on phone, the answer machine is referring you to their website in case you want to do cancellation and refund process due to Coronavirus, but still when you login to their website and go through all that endless hustle, they ask you to add your email and once you enter it, all they show are red lines showing that your email is invalid. I should do all it takes to report Travel2be incase I don't get refunded or get contacted to discuss later booking possibilities. I rate Travel2be with 0.0 communication skills.
J. Muhoozi

April 9, 2020
Unprompted review
Rated 1 out of 5 stars

WORST! Never book a flight with TRAVEL2BE!!!

I cancelled my flight and requested for a refund in Travel2be.. It's been 5 months and yet I haven't received my refund! I called them every now and then for 5 months and most of their agents are rude and hang you up whenever you are still on the line!!! I called them one time and I waited for 30 mins. On the line and the agent just hang me up! What kind of agency is this??

If anyone of you will see on your booking choices travel2be, NEVER EVER book with them! It's a DISASTER!!!!!

It doesn't deserve even a one star!!!!!

November 10, 2019
Unprompted review
Rated 5 out of 5 stars

Fare enough

Fare enough!

I bought a couple of tickets for business trips to the USA and everything went smooth.

June 6, 2017
Unprompted review
Rated 1 out of 5 stars

Hidden fees, ridiculous privacy policy

Very obscure prices, until the end, the flight was supposed to be 600 EUR, then on the last page after choosing a credit card, the page said 0 EUR for paying with credit card, but the price suddenly jumped to 660 EUR without any reason.
Also the privacy policy states, that the data may be used for advertising, without being able to decline this point, which is very annoying.

March 16, 2016
Unprompted review
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