Travel2namibia Reviews 

4
•
TrustScore 3.5 out of 5

3.6

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Company details

  1. Travel Agency
  2. also in
  3. Tourist Information Center

Written by the company

Namibia is a photographer's paradise with its vivid colors and striking contrasts. If you're seeking tranquility, stunning landscapes, and the vast expanse of the desert, Namibia is the perfect destination for you. Travel2Namibia is a top provider of small-group safaris, offering private, customized tours that are renowned for their adventurous spirit and off-the-beaten-path itineraries.


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3.6

Average

TrustScore 3.5 out of 5

4 reviews

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3.6

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(4)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

They booked wrong campsite, now radio silence :(

I made a booking request for Okaukuejo campsite through this company, and they returned with a confirmation email and payment link, however they booked a completely different location. I was not informed about the change and only found out upon arrival at Okaukuejo. The booking agent claimed it was 'based on availability' however I was able to book Okaukuejo through the reception on the day. This is a third-party operator that can't be relied on to make accurate bookings. Contact campsites and tour operators directly, the receptionist at Okaukuejo seemed to have had this happen numerous times. I tried to change my booking and then request a refund, but was told they just booked what was available and have had radio silence since.

October 1, 2026
Unprompted review
Travel2namibia logo

Reply from Travel2namibia

Dear Kaya,

We are disappointed to read your review, particularly as it does not accurately reflect the documented booking process or the correspondence exchanged with you.

While your original enquiry was for Okaukuejo, accommodation there was unavailable for your requested dates at the time of processing. An alternative booking was therefore secured at Halali, subject to availability.

Importantly, Halali was clearly identified in the written booking correspondence and on the invoice provided to you before payment was made. The accommodation booked was therefore not an undisclosed change discovered only upon arrival.

Your subsequent ability to secure accommodation directly at Okaukuejo does not establish that it was available through our booking channels when your reservation was processed. Availability can change, and different booking channels may have access to different allocations.

We also take issue with the suggestion that Travel 2 Namibia cannot be relied upon to make accurate reservations. The accommodation confirmed and invoiced was the accommodation booked.

Your refund request was addressed in our previous correspondence, and our position was explained based on the booking documentation.

We understand your disappointment at not staying at your originally preferred campsite. However, we believe it is important that public reviews accurately reflect the information communicated before payment and the services actually provided.

Travel 2 Namibia remains committed to transparent communication, accurate reservations and professional service.

Kind regards,
Travel 2 Namibia Management

Rated 5 out of 5 stars

I had an excellent experience working with Travel2namibia

I had an excellent experience working with this travel agency. From the planning stage, they provided valuable guidance and advice, helping me put together a trip that suited my needs perfectly.

They handled all the bookings efficiently, and the comprehensive travel document they prepared made check-ins at the various accommodation venues quick and hassle-free. Having all the necessary information in one place made the entire journey much smoother.

What impressed me most was their personal touch – they even followed up afterwards to ask about my experience. Their professionalism, attention to detail, and customer care were outstanding.

I would definitely use their services again and highly recommend them to anyone planning a trip.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

An Unforgettable, Flawlessly Managed Namibian Adventure!

If you are planning a trip to Namibia, do yourself a huge favour and book through Travel2Namibia. I cannot recommend them highly enough. From our very first inquiry to the moment we boarded our flight home, the service was absolutely world-class.
Travel2Namibia took the time to truly understand what we wanted out of our trip. They curated an incredible itinerary that perfectly balanced the iconic highlights—like tracking wildlife in Etosha—with some hidden gems we never would have found on our own.
Their insider tips were invaluable. Knowing we had 24/7 local support while on the road gave us immense comfort. Thank you, Travel2Nambia, for making our dream vacation a reality. We will absolutely be booking with you again for our next Namibian adventure!

August 7, 2025
Unprompted review

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