Travelagentinstitute Reviews 42

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were let down by their experience overall. Many customers expressed strong dissatisfaction with the payment process, often citing unexpected fees for certifications or insurance that raised red flags. People also reported issues with the staff, noting that interactions felt inauthentic, with some feeling ignored during online sessions. The price of the services, particularly the recurring monthly charges, was a significant concern for many, with some feeling they did not receive value for their money. Reviewers also found the website and overall online experience to be unclear, with pre-recorded content and unhelpful chat responses making it difficult to get genuine information. Some customers reported issues with charges, leading to actions such as contacting their banks or managing their payment methods.

What people talk about most

Payment

Consumers express significant dissatisfaction with the payment process, particularly regarding requests for... See more

Staff

Reviewers highlight negative aspects of staff, particularly regarding their interactions and perceived... See more

Price

Reviewers express strong dissatisfaction regarding pricing, frequently mentioning a required $97 payment for... See more

Website

Customers consistently note negative experiences with the website, with many discovering that webinars are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Im glad I looked this information up before paying money for this travel consultant job with Jacob. Sound way too good to be true , I noticed he kept referring to the job a " the company " never givin... See more

Rated 1 out of 5 stars

So I booked an interview with travel agent Institute and Jacob was the presenter. That was at 4 PM on the 16th. I was scrolling through Facebook and saw an ad for a completely different position regar... See more

Rated 1 out of 5 stars

Luckily my bank blocked the charges I was seemlingly the only one in the chat whos payment wouldnt process and when I got skeptical I looked them up on BBB and got led to this trustpilot page. Luck... See more

Rated 1 out of 5 stars

Wow I sat through a pre-recorded video call. Jacob, the host announced everyone's name except mine when I commented the entire time. I was excited about the work and salary potential only for the meet... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

42 reviews

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Rated 1 out of 5 stars

If it seems to good to be true...it probably is! What a SCAM!

I sat through this complete waste of my time meeting for an hour and 20 minutes. I started to think it was interesting that my questions and comments were not being replied to. Like, can I pay with PayPal? I started to get my card out, and noticed that Jacob seemed to look a little nervous towards the end of the meeting, while he was waiting for his "bot people" to enter there verification numbers. After the fact, I thought I should have entered a fake # just to see if he would respond to me. After reading other reviews, I totally agree that this was a pre-recorded "interview" Thankfully, I put my card back in my wallet and did not fall for this complete SCAM!

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT🤦‍♀️

Sat through an hour presentation that after reading all the other reviews, is obvious that it was pre-recorded, so if it sounds too good to be true, it is! $97 for the Travel Agent Institute and a promise of a position as a travel agent at a very successful travel agency making 170k the first year! All bait, I can’t believe I feel for it!!!

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

It seems prerecorded, the "founder" Jacob and the "hiring manager" Emily never address any of your questions or concerns directly. The chat seems to have a lot of bot activity. The meeting only acknowledges certain people in the chat. No company name is ever given. It sounded too good to be true and in a time of need it seems like a miracle and it is not...i did not pay the $97. Please dont. i wish i would have looked at reviews before hand because it was an utter waist of my time.

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

Unanswered Question

When going through the process he kept calling the same names. When I asked a question he never acknowledged my presence. He started acting nervous and it led me to believe it was a scam. I finally got the name and found out that it was a scam! You almost had me! Anything to good to be true is just that to good to be true!!!

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT* SCAM ALERT* TRAVEL AGENT INSITUTE don't FALL FOR IT

WARNING - TRAVEL AGENT INSTITUTE is a sleek, savvy SCAM. Jacob is well spoken, he knows all the "catch phrases" in modern corporate America. He's attractive and has charisma. BUT this is 100% a fraud on every level. After about 40 minutes they take you to a screen where you are to sign up for a $97 fee for the supposed training. During this, another participant said "Can I see the Terms & Conditions"? At that moment, Jacob held up a tiny piece of paper with font size 4 (super small) to his camera to show us the T & C's. This is ILLEGAL. As in AGAINST THE LAW. Please don't be scammed. They prey upon people that are looking for employment. So disgusting.

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

ITS FRAUD!

Please listen to what everyone is saying, its all BS. I sat through the whole "interview" and was even going to pay, luckily for me the bank blocked it and when I called and asked why they say because it popped up as fraud. After that I researched and started seeing all the bad reviews. I'm glad the bank had more sense than I did because these scammers are seeking out those who need a job like myself. Dont be fooled like I almost was.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Reviews here are true

Reviews here are true, dont fall for it. Its looks very realistic, but THERE IS NO JOB! At the end they make it seem you have to buy their insurance/certificate in order to continue! DONT FALL for it. Your money will be gone and you will not be able to get hold of them. Dont know why they are not being investigated, for running such a scam by targeting desperate individuals who are looking for work. Dont fall for it, report where needs to be reported

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Listen to the presentation

I listened to the presentation. What caught my attention was the beach background behind Jacob. It was a picture. The waves never moved. I mean, who pretends to sit in a beachfront home? Then, of course, the $97 payment was the catch at the end. Instead of filling out the certificate, I looked up reviews on TrustPilot, and they are all 1-star.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

It's a total scam.

It's a total scam.. he offered me this job that was a dream come true. I knew then something was wrong.. told me everyone was hired without checking our resumes or anything.. all we had to do is Pay $97 for error insurance and provide our credit card information.. yeah right dude.. I opened up another window immediately and I searched Google and Reddit.. tons of reviews about him scamming them for their money. One thing I've learned in life if it's too good to be true it usually is.. I might have believed anymore if you didn't offer so much money. I know damn well I'm not going to walk into a remote job making 170k a year on my first year.. you would have to be some kind of software developer with many years of experience for any kind of money like that. Or if it was a sales job you would have to be the best salesman they've ever met. And they would definitely check your references as I checked theirs.. they never even mentioned the name of their company during the entire hour and 15 minute long waste of my time. I hope somebody shuts this down.. come on hackers hack away

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!!!

I sat through the entire process and during the "interview" I asked repeatedly what the name of the company was, and I never received a response...
Therefore, I did not spend $97.00 for the E&O insurance, and I plan to report them to the authorities.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Yesterday I went through the whole…

Yesterday I went through the whole entire interview, and as I mentioned to Jacob my confirmation number. He completely ignored me, but make no mistake I will get my 97 dollars back. Total rip off artist. There is no such thing as paying to get in a job.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

Jacob is a total scammer with Travel…

Jacob is a total scammer with Travel Agent Institute and BWJ Travel. He stole 97.00 from me and it is a monthly charge as I see listed! I had to close down my debit card today so he can't use it anymore. He can't be trusted; he is a foreigner. Says it's out of California but I found out he is in Canada maybe. Neither place will take responsibility or accountability for stealing that money stating they would use it in case we made an error and that money goes towards insurance to cover our mistakes. Do NOT pay this guy a red cent! It's a total scam.

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! SCAM! SCAM!!
Jacob is scamming people by setting you up with a "live interview" but it is actually pre-recorded with fake Hiring Manager (Emily) and fake chat responses. He will never say your name or acknowledge your responses in the chat group.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

So I booked an interview with travel…

So I booked an interview with travel agent Institute and Jacob was the presenter. That was at 4 PM on the 16th. I was scrolling through Facebook and saw an ad for a completely different position regarding virtual personal assistant. I saw that the same exact person, Jacob, was the presenter for that as well! Same people popped up in the same interview with the same names! This is nothing but a scam.!!!!

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

Jacobs travel agent scam

sat threw interview with jacob till the end when they wanted you to buy a insurance cerfificate though their link. Im glad i stopped and researched before paying the money and falling for a scam that of course is too good to be true.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Don’t fall for it like I did.

I sat in on a webinar with some guy named “Jacob” and a hiring manager named “Emily” which turns out to be pre-recorded with a fake chat.

I decided to stick around for the next block of time… guess what? Same people in the chat.

Don’t fall for it. It’s fake as hell.

Where they get you:
They claim you need insurance to operate as a travel concierge, which okay, maybe you do, but they claim that you need to pay $97 a month for this service.

I fell for it and gave them my $97.

Don’t do it. Don’t fall for it.

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

It is a scam

It is a scam. They work with a company that goes by BWJ. You get sent a link from a fake interview about being a consultant for a travel agency.

June 9, 2025
Unprompted review

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