Travel Goals UK Reviews 

Was looking at multi stop holiday in Thailand & came across Travel Goal after some bad experiences though social media agents, so was very sceptical as was on social media i came across them, I connected with Alex Hughes, from start to finish he was amazing tailored my holiday to exactly what i wanted, even though i changed my requests multiple times, i was even frustrating myself with the amount i changed my mind 🫣his patience and professionalism was outstanding, not only did he get the holiday perfect, he was a pleasure to deal with with great communication at each stage of my booking putting me at ease, no matter what time i messaged he was always at hand with the answer, 100% be booking with Travel Goal & Alex in the future.

I had an excellent experience with Alex Hughes at Travel Goals. From the beginning, Alex was friendly, patient and very professional. He took the time to answer all my questions and explained everything clearly, which gave me complete confidence in my booking.

Nothing was too much trouble, and Alex made the whole process easy and stress-free. His knowledge, honesty and excellent customer service were outstanding. It is rare to find someone who genuinely cares about their customers and goes the extra mile to help.

I would happily recommend Alex Hughes and Travel Goals to anyone looking for a reliable and trustworthy travel company. Thank you, Alex, for all your help. I look forward to booking with you again in near future!

Robert has been fantastic going back and forth with details and queries of trip. Very positive and informative, politely pointing out how to put together our trip. Also pricing of hotels and trains very thoughtful, it’s been a pleasure talking with him about this, the reassurance he gives is really outstanding.

Great service with all our changes to the holiday whole process was done very professionally by Travel Goals

Samuel put together a great itinerary for our trip to Japan and Bali . He was very helpful and answered all questions I had . Straightforward booking .

Ben was really informative and helpful. Kept us up to date with everything. The booking process was very smooth.

I had been searching online for a long time to book our first ever Med cruise and quite hesitant. Last week, we had our first trip to Venice for for 2 nights and then boarded a cruise for 7 nights across Italy, Montenegro and Greece. Everything was organised so perfectly that we didn’t have a single moment of stress. Every detail was shared with us clearly, and all arrangements — the cruise, two nights in Venice, hotels, transfers and local flights — were sorted out beautifully.

Another truly memorable experience from start to finish! Thank you to the whole team, and especially Steve, who we always liaise with for our holiday breaks. His support and attention to detail make all the difference, and I am always in touch with him to plan our breaks. Already thinking of where to go for our next trip... :-)

Joanne was really helpful putting our Thai holiday together for us. Even when we needed to make changes to fit our availability and the best time to head there. Efficient and good communication throughout. We are using Travel Goals for the first after a recommendation from my wife's colleague and will do soothe review when we get back.

Used Mason to book my China & Japan holiday for myself and my children. He organised everything and even moved things around. Really good with communication.

Will upload a second review when the holiday is complete :)

Alex was brilliant at helping me plan my trip to China and Japan. He always responded quickly to messages and gave clear and relevant information, as well as being available to speak when required.
He also always followed through on his promises to send additional details, something sadly lacking with many.
I would not hesitate to recommend him to assist with your travel needs.

This was my first time using Travel Goals. The entire experience was smooth and efficient. The Travel Rep Joanne Baker was so helpful and professional. Looking forward to a great holiday and will definitely use Travel Goals again!

Amazing company Mason was extremely helpful with our requests. We are so excited to be going.

Exceptional customer service with Travel Goals. Found a trip Travel Goals advertised on FB to visit Milan and an excursion to view the Swiss Alps by train. We wanted a few upgrades on the trip which Ben sorted giving us lots of options and prices straight away. Ben made the trip totally bespoke to our requirements. Communication is exceptional and price of the trip very competitive. Everything about the trip is clearly given with travel advice. I’ll definitely be booking with Travel Goals in future and will be recommending to friends and family. So looking forward to our trip that Ben put together for us.

My husband and I had been dreaming of visiting Japan, and when we approached Travel Goals UK, the service we received was second to none.
From the very beginning, they were incredibly helpful and supportive. They worked out a budget-friendly payment plan and deposit to secure our booking, ensuring we got the best possible price. They made the whole process stress-free, put us completely at ease, and made sure we were happy with every detail.
Nothing was too much trouble, and their customer service has been outstanding. I would 100% recommend this travel company to anyone looking to book their dream holiday. The advisors are the best and most helpful I have ever dealt with.
Thank you, Travel Goals UK, for making our dream trip to Japan a reality!

Joanne was absolutely great she explained everything to us and really looking forward to it will definitely be booking again

Excellent service from Joshua. A very smooth and professional booking of a trip. I would highly recommend Joshua and Travel Goals

I think so far this was the best travel agency for me. It catered all my family needs. The itineraries were good & everyone enjoyed. How I wish I could have given more time & extra visit to a few more countries. The services offered online from Joanne was impeccable. I would go back to Travel Goals UK again.
Opportunity: wanted to see the physical store/agency as I would think that probably there’ll be more clients to book(online scamming is rampant nowadays). Overall, 5 ⭐️⭐️⭐️⭐️⭐️

Booked with Joanne, an absolute pleasure. Now just looking forward for the holidays to happen :)

Just booked with Joanne for Japan in 2027. Joanne was so patient and helpful as we looked at multiple dates and hotels before finally booking. Joanne's service was excellent.
Now we are counting the days until we leave.

Thanks again.
Mark

Visited Tokyo, Kyoto, Shanghi and Beijing on a tour curated by Travel Goals UK.
All hotels (B&B) were booked for us as well as all travel with included two bullet train journeys. The hotels were all in good locations and easy to find. No issues with the accomodation and the breakfasts in all hotels were very good.
TGUK put together a very good package, ideal for the more independent traveller. An added bonus was the ability to pay in installments.
For us it would have been nicer to have started in China and ended in Japan - our time in Japan was just the best.
TGUK have a friendly and helpful support team.
I will use them again.