TRAVELHUB Mauritius Reviews 

172
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Buyer Beware of deceptive practice of billing you to book your seats. I normally book seats and have never been billed by the booking company a charge to do so. A charge of $188.00 was applied a... See more

Rated 5 out of 5 stars

Our driver Mr Dever went out of his way to show us the places we were interested in seeing. He was very knowledgable about Port Louis. He was very courteous and polite, a true gentleman. Would highly... See more

Rated 5 out of 5 stars

Our driver, Mr. Pradeep, picked us up at the airport and also drove but back once our holiday ended. He was extremely professional while being friendly and offering information along the way. Travelhu... See more

Rated 3 out of 5 stars

The tour with Yoghen our driver was very good. Our experience faltered though with our trip to iIl aux Cerf therefore 3 stars. Parasailing and undersea walk was a ripoff only lasting 2 minutes. We we... See more

Company details

  1. Tour Operator
  2. Flights Search Site
  3. Travel Agency

Information provided by various external sources

TRAVELHUB ® is a Destination Management company in Mauritius island with more than 30 years of local knowledge & experience in the tourism industry. Our goal is to always send our guests home by telling stories of how Mauritius was the experience of a lifetime, a true fairy tale. From that vision, we strive to create a vacation program that is as inspiring, creative and magical as Mauritius itself. Along with our great multilingual staff we have our very own fleet of vehicles, ready to serve our customers at any time.


Contact info

3.7

Average

TrustScore 3.5 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(172)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Taxi arrived on time, really friendly and helpful/knowledgeable drivers, and good quality taxis. We’ve used the service twice so far on holiday and needed a small mini bus for 5 adults and luggage - and both vehicles were just right in terms of size and quality. So thank you !

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

100% Satisfaction

First of all communication was very good. The trip was well planned in advanced. For the transfer, pickup was on time, driving was smooth and vehicle was clean. We were very at ease. I would definitely recommend this service to others.

January 2, 2022
Unprompted review
Rated 3 out of 5 stars

Overpriced

I am a bit upset because we reserved a trip for a price presented on your web pages (3.300 MUR) and received email confirmation with 4.000MUR price which unfortunately I didn't notice. It wasn't even explained why the price is higher. So it was a surprise for me when the driver asked for 4.000. Usually you can rent full day drive for 2.500 MUR so this was really overpriced. Two days before, we had another trip with the same driver and the price was 3.600MUR and even in that case without any explanation.
Our driver was a bit lazy when comparing to the other groups we've met. They were usually together with their driver who described them tourist spots. Our didn't leave the car. But I would not have mentioned that as a problem if we didn't have paid such a non sense price. On the other hand he gave us the places description in the car before we arrived on the spots and had good tips for restaurants ...

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

Travelhub has absolutly great service…

Travelhub has absolutly great service with very fine, friendly co workers.I forgot my mobil in the taxi-you know what means in the Covid area if data and codes are missing- Within 3 hours they delivered me the missing mobile.
Thank you very much and congratulation for your succesfully organisation

Dr.Robert Lovas

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great taxi service

Great taxi service, vehicle was lovely and clean and felt very safe. Driver was exceptional. UK family of 4.

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The driver met at the airport, was very friendly - and provided bottle water!

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

Had a brilliant trip to south of…

Had a brilliant trip to south of Mauritius. Our taxi driver was very informative and helpful. He took great care of us and gave us a great experience of the sights of Mauritius. I would definitely book with this company again.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent cab service to and from the airport

I would highly recommend TRAVELHUB Mauritius for all taxi service needs while you are there. We booked a cab to and from the airport (about an hour each way) and both of our drivers were early and extremely professional and friendly and made our experience seamless. Thank you very much for being a reliable cab service and I will certainly utilize this company in the future when in Mauritius.

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

We did the North and South Tours.We had…

We did the North and South Tours.We had 2 different drivers.Found both to be very professional and punctual.We preferred the North Tour but there are some natural points of interest in the South Tour.There was a lot more driving as we are coming from opposite direction.The company is very efficient and confirmed bookings very quickly.You get a reminder the day before.

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

Robin looked after us for 2 Days

Robin looked after us for 2 Days. He took us on Southern Tour and also a Northern Tour and we couldn't have a nicer person.
A real gentleman who looked after us and made our Holiday Special.
Thank you Robin, all the best and please anyone reading my comments book with him.
We have travelled all around the world and met a real gentleman.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

We were picked up on time and the driver waited for us when it was time to go home. He was very attentive and friendly.

November 26, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look