Travel Hub Ltd Reviews 427

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional, often highlighting their excellent communication skills and patience. Many people appreciate the personalized guidance and support received, making the booking process stress-free and efficient. Consumers frequently mention getting the best prices and excellent service, with the customer support team often described as friendly and providing genuine, beneficial advice. However, some customers also noted occasional issues, such as an operator not providing correct answers or an advisor speaking in a disrespectful tone. A few people mentioned the importance of carefully checking name spellings before final confirmation and that while service is prompt, it can be bound by timing.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, consistently highlighting the staff's helpfulness,... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently praise the efficiency,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers highlight that the company... See more

Based on these reviews

Rated 5 out of 5 stars

I've been booking my air tickets with Travel Hub since 2024. My first person of contact is Fatema. A brilliant, knowledgeable, smart girl with excellent communication skills in English... See more

Company replied

Rated 5 out of 5 stars

I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... See more

Company replied

Rated 5 out of 5 stars

Jignesh Mehta at Travel Hub helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He goes a step ahead to help customer. His recommendations are prac... See more

Company replied

Rated 5 out of 5 stars

Best Customer Service By Rutu Doshi I have been using Travel Hub for more than four years now, and every time I have received the best prices and excellent service. Their customer support team is fri... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Flights Search Site
  5. Holiday Accommodation Service
  6. Tour Agency

Written by the company

Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..


Contact info

4.8

Excellent

TrustScore 5 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GOOD SERVICE

I have been booking our travel tickets with travel hub always and I must admit all the staff are very helpful when answering the initial call.. I must give RUTU DOSHI 5* service which she provided me with lots of calls forward and backwards looking for the best price with lots of negotiation and finally booked the tickets. RUTU was very calm and very helpful always. Thank you for your service RUTU will always bear you in mind when booking our future holidays.

April 10, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Lata Solanki,

Thank you so much for your wonderful feedback! We truly appreciate your continued trust in Travel Hub for your travel bookings.

We’re especially delighted to hear about your positive experience with Rutu Doshi. Your kind words about her dedication, patience, and efforts to find you the best deal mean a lot to us. We will be sure to pass on your appreciation to her.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Mehul Solaky is good man.Very helpful…

Mehul Solaky is good man.Very helpful and well mannered

April 9, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Mr and Mrs Patel,

Thank you so much for your kind review. We’re really pleased to hear that you had a great experience with Mehul Solaky. Your feedback means a lot to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very good service in booking tickets…

Very good service in booking tickets with mehul solanki

March 28, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Sushma Shah,

Thank you so much for your kind feedback. We’re delighted to hear that you had a very good experience booking your tickets with Mehul Solanki. Your support and trust mean a lot to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Visa Application for US

I received excellent service from start to finish by Mehul Solanki Excellent communication skills I would Definitely Recommend to Friends and family

March 18, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Pravin,

Thank you for your kind review. We’re delighted to hear that you received excellent service from start to finish and that Mehul provided great communication.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

As always

As always. Santosh Shah help me to book my ticket for India. As I need

March 13, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Rekha Patel,

Thank you for your kind review. We’re pleased to hear that Santosh Shah was able to assist you with booking your ticket to India as needed. Your continued support means a lot to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Rudra legend

Rudra goswami was extremely helpful, one in a million.
I would recommend the company to everyone.

March 12, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Yogi Patel,

Thank you for your kind review. We are delighted to hear that Rudra Goswami was extremely helpful and that you had a great experience with us. Your recommendation means a lot to our team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

One of the best person I have ever…

One of the best person I have ever dealt.
Rudra goswami is a legend and a credit to the company.

March 12, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Yogendra Patel,

Thank you for your wonderful review. We truly appreciate your kind words. We’re delighted to hear that you had such a great experience and that Rudra Goswami made a positive impact. Your support means a lot to our team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Stress-free and relaxing travel.

I've been booking my air tickets with Travel Hub since 2024.
My first person of contact is Fatema.

A brilliant, knowledgeable, smart girl with excellent communication skills in English, Hindi and Gujarati.

She's provided the best guidance, support, helped efficiently over the phone, making travel stress-free and relaxing.

I wish her the very best. She has all the qualities and skills to reach the managerial level.
I give her 5* for her performance.

Gratefully yours
M. Merchant

March 4, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello M. Merchant,

Thank you very much for your thoughtful and encouraging feedback. We truly appreciate your continued trust in Travel Hub since 2024.

We’re delighted to hear that Fatema has been able to assist you with such dedication and professionalism. Your kind words about her knowledge, communication skills, and support mean a great deal to us. We’re proud to have team members like Fatema who are committed to making our customers’ travel experiences smooth and stress-free.

Your appreciation and recommendation are greatly valued.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent customer service and support

Excellent customer service and support
Experienced staff
Quick response towards enquiry
Competitive agency
I would definitely recommend friends and family,
Thank you Keval for finding and booking new tickets for us in this war disruption.

March 8, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Rita Patel,

Thank you for your wonderful feedback and for taking the time to share your experience. We’re delighted to hear that you were pleased with our customer service, quick response, and the support provided by our team.

We’re especially glad that Keval was able to assist you in finding and booking new tickets during the recent disruption. Your kind words and recommendation truly mean a lot to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Friendly and very good service…

March 3, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Edwin Rodrigues,

Thank you for your kind feedback. We’re delighted to hear that you found our service friendly and very good. Your support truly means a lot to our team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Travel hub dealt with everything…

Travel hub dealt with everything to make our booking stress free. Even with a change from Etihad they dealt with it. Helped print out items and be a person to speak to face to face. A great experience

February 15, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Bhupendra,

Thank you for your wonderful feedback. We’re delighted to hear that your booking experience was smooth and stress free, even with the changes from Etihad. It’s always our priority to handle everything carefully and be there in person whenever our customers need support.

We truly appreciate your kind words and are so pleased you had a great experience with us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Huge thanks to Rudra from TravelHub for…

Huge thanks to Rudra from TravelHub for making everything so easy and stress-free. He was kind, patient, and genuinely cared about getting things right. I couldn’t have asked for a better experience—highly recommended!😘😘😘

March 1, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Shubham,

Thank you for your fantastic review. We’re so pleased to hear that Rudra made everything easy and stress free for you. Your kind words about his patience and genuine care truly mean a lot to us.

We’re delighted that you had such a positive experience and truly appreciate your recommendation.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

The information I got prompted

The information I got prompted

February 25, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Dipak Shah,

Thank you so much for your kind review. We truly appreciate your feedback and are glad the information provided was helpful to you.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Great help in finding the right tickets…

Great help in finding the right tickets to India and helping with visa and e-landing forms for our trip. Thank you Travel Hub

February 5, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Pravina Chauhan,

Thank you so much for your lovely review. We’re really pleased we could help you find the right tickets to India and assist with your visa and e-landing forms for your trip. It means a lot to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Had a great experience booking my…

Had a great experience booking my flight with the help of Krupa! They helped me get the best air fair, excellent service.

February 25, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Mr. Naresh R. Patel,

Thank you for taking the time to share your experience with us. We’re so pleased to hear that Krupa was able to assist you in booking your flight and secure a great airfare. Your kind feedback about our service truly means a lot to our team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Exceptional Service from Ali at Travelhub

I had an outstanding experience booking my flight with Travelhub, thanks to Ali. From the very beginning, he provided exceptional service while arranging my original flight booking.

Later, when Air India changed my flight and gave me a very short connection time, I was quite concerned. I contacted Ali, and he immediately stepped in to help. Without any hesitation, he arranged a change to a more suitable flight and made the whole process completely stress-free.

I’m extremely satisfied with my booking experience and truly appreciate Ali’s professionalism, efficiency, and willingness to help. I would highly recommend Travelhub to anyone looking for reliable and supportive service.

February 25, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hi Mita,

Thank you so much for your wonderful review and for sharing your experience with us.

We’re delighted to hear that Ali was able to assist you smoothly, especially when Air India made changes to your flight with a short connection time. We completely understand how stressful that situation can be, and we’re glad Ali could step in promptly and arrange a more suitable option for you.

Your kind words about his professionalism, efficiency, and dedication truly mean a lot to our team. Feedback like yours motivates us to continue delivering the best possible service to all our customers.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I would like to share my wonderful…

I would like to share my wonderful experience with Palak from Travel Hub Ltd. She has been absolutely amazing in helping me find the best, most affordable, and convenient flight tickets.

Palak always makes sure to provide multiple options that suit both budget and timing preferences. She genuinely puts effort into finding the best deals available and explains everything clearly, which makes the whole booking process stress-free and smooth.

What I appreciate the most is her responsiveness — she is always available to answer queries, no matter how small, and replies promptly with clear and helpful information. Her polite, kind, and professional nature truly stands out. She handles everything patiently and makes customers feel valued and comfortable.

If anyone is looking for reliable travel assistance with great pricing and excellent customer service, I highly recommend reaching out to Palak at Travel Hub Ltd. You will not be disappointed!

February 16, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hi Nihal,

Thank you so much for taking the time to share your wonderful experience with us.

We’re truly delighted to hear your kind words about Palak. It means a lot to know that she was able to assist you in finding the most affordable and convenient flight options while making the entire booking process smooth and stress-free. Providing multiple options, clear explanations, and genuine support is exactly the level of service we aim to deliver.

Your appreciation of her responsiveness, professionalism, and caring approach will definitely be shared with her. Feedback like yours motivates our team to continue going the extra mile for every customer.

We sincerely thank you for your recommendation and for placing your trust in Travel Hub Ltd.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Worlds Best

Worlds Best

February 17, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hi Sita Patel,

Thank you so much for your amazing review! We truly appreciate your kind words and we’re delighted to know you had such a great experience with Travel Hub.

Your support means a lot to our entire team and motivates us to continue delivering the best service every time.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent service

I had a fantastic experience booking my air tickets with RUTU. She was well experience and professional. She helped me find a great price for my air tickets. Throughout the communication she was very polite and helpful. I would definitely book my tickets in the future through Travel Hub. Excellent service.

February 6, 2026
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Naresh Dave,

Thank you so much for taking the time to share your wonderful feedback

We are truly delighted to hear that you had a fantastic experience booking your air tickets with Rutu. It’s always our goal to provide professional, reliable, and friendly service, and we’re very pleased to know that Rutu was able to assist you in finding a great price while keeping the communication smooth, polite, and helpful throughout the process.

Your kind words mean a lot to our team, and it gives us great motivation to continue delivering the best possible service to all our customers.

We sincerely appreciate your trust in Travel Hub, and we’ll be more than happy to assist you again with your future travel plans.

We look forward to serving you again soon!

Best regards,
Travel Hub

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look