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Travel Insurance Saver Reviews 

11,889
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,323 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is very straightforward to use and makes finding a suitable policy completely hassle-free. People frequently mention that the customer service team is exceptionally helpful, polite, and efficient when handling various queries. Consumers regularly appreciate the highly competitive pricing options available, especially when looking for policies that thoroughly cover pre-existing medical conditions. Though some reviewers noted that travel insurance can sometimes feel a bit expensive. A few other people also felt that encountering fluctuating prices or unexpected costs during the process was somewhat frustrating.

What people talk about most

Price

Consumers find price to be positive, highlighting competitive rates and affordable coverage especially for... See more

User experience

Users describe positive interactions with user experience, highlighting how simple and hassle-free the online... See more

Service

Reviewers highlight positive aspects of service, noting that the overall process is very straightforward,... See more

Website

Clients share positive opinions on website, highlighting that the platform is easy to navigate and quick to... See more

Staff

Customers report extremely positive experiences with staff, highlighting helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have an annual policy and when I phoned up to declare additional medical issues that had arisen throughout the year they were covered with no extra cost. When I came to do my renewal, I tried to a... See more

Rated 5 out of 5 stars

Travel insurance saver is the best. I've used them before,I always call and speak to an advisor as they are extremely helpfull and understand heath problems. They go through everything with you.... See more

Rated 5 out of 5 stars

I discovered this company on a price comparison site. Much cheaper than other companies. Although I have free insurance with my building society this firm covered my extra medical conditions that I w... See more

Rated 5 out of 5 stars

The customer service lady I spoke to was courteous, thorough and professional in taking me through completing the form. My policy was sent shortly after I dropped the call. The tiny error in the name... See more


Company details

  1. Travel Insurance Company

About Travel Insurance Saver

Written by the company

At Travel Insurance Saver, we believe in giving you freedom and flexibility to get all the cover you need for your holiday, without paying for extras that you don't. That way you can travel with peace of mind - as well as a little extra in your holiday pot. Let's go. Get a quote now

Jet off with Travel Insurance Saver

Written by the company

Cover for COVID-19
All policies automatically include our COVID-19 cover. See our website for more details.
Choose your level of cover
With three levels of cover to choose from, you only ever pay for what you need.
Cover for medical conditions
Medical conditions are a fact of life. We can cover thousands, for less than you may find elsewhere.
Go explore!
We cover all sorts of holidays - whether it's a weekend break or the adventure of a lifetime.
Getting active?
All policies include cover for more than 125 sports and activities - such as surfing, scuba diving up to 18 meters, bungee jumping and mountain biking.
24/7 medical assistance
Your policy will also give you 24/7 access to an English-speaking emergency medical assistance service - no matter where you are.
UK customer service team
Our friendly customer service team is based right here in the UK.

Count on it...

Here's what we can promise you.

  • 14-day money back guarantee
  • No credit or debit card fees
  • 24/7 access to English-speaking emergency medical assistance helpline
  • Members of the Association of Travel Insurance Intermediaries (ATII) and the British Insurance Brokers Association (BIBA)

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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4.8

All reviews

(11,889)

1,177 reviews in the last 12 months

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Rated 1 out of 5 stars

Travel insurance saver supplied our…

Travel insurance saver supplied our travel insurance with Axa it was the best price I could find at the time and I guess thats what everyone is looking for.
The core part of the policy with AXA states it is to cover anyone traveling abroad that needs protection from any unsuspected financial loss.
I found the policy unfit for purpose when we were abandoned without any duty of care in Bangkok with our two children for 12days
It has taken months only to recieve partial reimbursement of our expenses from Axa who dragged the claim out trying to wear us down.
We were supposed to be covered for unexpected financial loss up to a cap of £1250 per person but only have recieved as little as Axa could get away with treating us very unfairly.
I wouldn't recommend booking travel Insurance through Travel Insurance saver the product is totally inferior. The case is now in the hands of the Financial Ombudsman.

August 20, 2026
Unprompted review
Travel Insurance Saver logo

Reply from Travel Insurance Saver

Dear Harry

We are of course very sorry to hear that you were unhappy with the dealing of your claim by AXA.

They have confirmed that your complaint has now been closed and the final claim payment confirmed and paid over to you.

I appreciate that there was a misunderstanding with the policy cover but, AXA have confirmed that payment was made in line with the policy cover stated and claim limits provided and listed on purchase.

With Kindest Regards

Shushanah Rothwell
Senior Administrator

Rated 5 out of 5 stars

It was easy to contact a person on the…

It qas easy to contact a person on the other end of the phone who was able to give a quote on how much the cost of the insurance would be for personalised medical conditions.Excellent.I feel confident going on the cruise with medical conditions covered

August 11, 2026

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