Travelis Reviews 

NEVER to TRAVELIS AGAIN! We only booked one flight, but they sent us 2 different booking numbers with same flight without noticing it. The first booking number was cancelled so we thought that flight was cancelled. But we did not noticed that the other booking number was still ongoing.
We ended up double booking which we did not do.. Now, i need to pay that flight ticket that have not been used.
We have been calling travelis many times from july & trying to fix. They said that we dont need to worry.
Today we recieved letter that we need to pay because we have booked twice! After 4 moths now you’re telling us that we have 2 bookings? 🤯

the customer service hung up on me while having a conversation. they forced me to pay penalty for the flight they cancelled due to double booking.

Great & quick Website, finished booking in seconds.
Price shown in FINN.NO was maintained till end, no changes unlike others traveling website does

To whom it may concern,
( worst agent, Jordan from Sweden)
I don’t know where to start because this was, without question, the WORST customer service experience I’ve ever had the misfortune of enduring. The level of incompetence and sheer lack of care demonstrated by your team is nothing short of astounding.

First, after waiting on hold for over an hour, I was greeted by a representative who seemed like they’d rather be anywhere else but helping me. Not only did they lack basic product knowledge, but they also had an attitude that made it clear my concerns were an annoyance rather than something they were paid to address.

Then came the constant misinformation. Every time I spoke to someone, I received a different story. It’s almost as if no one there knows what they’re doing or can be bothered to communicate with each other. I’m amazed your company is still in business if this is how you treat paying customers.

To top it all off, after spending countless hours trying to resolve what should have been a simple issue, the problem STILL isn't fixed. I was promised callbacks that never happened, emails that were never sent, and worst of all, no one at your company seems remotely interested in resolving this.

I will be sure to warn everyone I know to avoid doing business with your company at all costs. Frankly, you should be embarrassed to call what you offer “customer service.”

If I could give zero stars, I would. You’ve lost a customer for life, which i don’t think you care either!

I will not even give them a single star. very very very bad experience. I bought two tickets and cancelled one of them. I wanted to get refund back. But I never got. Never ever I am going to buy ticket from this website. Please guys go straight to the airline website direct and buy ticket from them.

Never ever book tickets from them they cheating with people

Incorrect and misleading information. Suddenly I was charged more for an obscure bank discount that did not apply. Also very slow website.

Pop-ups for mersalg på hvert eneste alternativ.
Veldig irriterende å handle

Terrible customer service. Rude and unwilling to help. Use another company, this one is downright terrible.

Very fast and easy online booking service!

If I could give negative stars I clearly would. I don't understand how businesses like these are legal.
Please think twice before booking through this.

I have booked a travel to Columbia through Travelis which clearly was a big mistake. In the booking I made a mistake of putting my middle name under my last name, which obviously is my mistake. I then called Travelis to ask for help to make a "name correction" but was told that I have to contact KLM. I then contacted KLM and was told that they cannot change it since it was booking through a 3rd part. They asked me to have Travelis contact KLM's business department to get permission to correct the name. When I called Travelshit to deliver the message they of course said that it was not possible to change the name and they couldn't do anything further. I then asked them to cancel the flight but was told that it would "NOT OFFER A REFUND OR EVEN PARTIALLY".

Definetly the last time I will ever use this amateur "company".

Was cheaper than the actual airline prices. In the initial price breakdown it said bank charge discounted but upon payment the bank charge was included! Sneaky was to lure customers in, who knows where that money actually goes to?!

I had very bad experience with Travelis. It’s impossible to get contact with them.
I didn’t get my flight tickets but i have paid for them. Im waiting for answer for one month.

The worst. The airline issued a short delay on an upcoming flight. They did not contact me whatsoever until I found out and called them myself a day before flying, to find out I did not have a flight reserved anymore. To even get the flight I booked back they asked for a 40 EUR service fee

The booking process was very fast. No hidden charges and cheaper price compared to other travel agencies

I succeeded to order the ticket from 6TH TIME!!!

DO NOT USE THIS COMPANY. THEY ARE JUST COLLECTING EXTRA MONEY FROM CUSTOMER. THIS IS A BIG SCAM!

Payment problem.
Pay more than it states on the page.

I booked a ticket through this company and wow what a scam. I booked with cancellation insurance in case i needed to reschedule.
For my trip I went on to reschedule on their page since I paid 80dollars for the insurance. Then I got a mail where they said they have to reschedule for me. So I called, and they said they need this fee for rescheduling and said the airline company needs a fee too. And extra money for the new ticket. I ended up paying 360 dollars for the reschedule. They said they also needed a fee for doing that. The ticket was 400 dollars that I paid for this return trip. They didnt have refund as their policy. And I said you do have that and I have paid for it. The man just talked and talked about the laws and blabla. So never got the money back. This is a total SCAM