I love traveljoy because it make my workload so much lighter. It sends me reminders to say bon voyage and welcome home. Sending an invoice is so easy and getting the payment as well. I can also commun... See more
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I absolutely love using Travel Joy! It helps me keep all my clients information saved and it's easy for them to send their payments into the secured system. Itineraries are a breeze now with all the... See more
Traveljoy is my right hand man in this travel industry. The training and support that is provided is remarkable. The system is very user friendly. For both group and individual trips — payment plans,... See more
No matter how hard you try you can Never talk to a live person because of the small size of the staff according to the recording you'll receive when you try to call them. You have to email them and w... See more
Company details
Written by the company
TravelJoy is the all-in-one platform for modern travel advisors. You can manage your clients, itineraries, and payments—all in one place.
Contact info
United States
- (415) 853-3626
- hello@traveljoy.com
- traveljoy.com
4.2
Great
42 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 week
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Efficient Travel Business Solution
I’ve been using TravelJoy to manage my travel business, and it has streamlined my processes significantly. Here are the highlights:
1. Comprehensive Features: TravelJoy provides everything I need—customizable itineraries, forms, contracts, invoices, and payment processing—all in one place.
2. Ease of Use: The platform is user-friendly, making it accessible even for those with limited technical knowledge.
3. Recommendation: While it’s great overall, I’d love to see the commission tracking accommodate for those agencies that not only have ICs but a host as well.
4. Privacy Concerns: I am still not sure about the PCI compliant protocols for Direct Payments and Virtual Cards. I have yet to get the attestations we requested.
In summary, TravelJoy is a valuable tool for travel professionals, and I recommend it for its efficiency and convenience.
July 12, 2024
Unprompted review
Reply from TravelJoy
Hi Danielle! I'm so glad to hear we've helped streamline your processes and that you've found TravelJoy valuable. :) On your 4th point, if you drop me a note at matt@traveljoy.com with your contact information, I'll help move things along internally on your request. Thanks!
Save time, look professional - DO IT!
Our agency was one of the first to come on board... Big risk, right?! NOPE, would do it again at 3 times the price! We have not been disappointed!!!!
The growth of features = STILL growing. The customer service = Stellar and still is. The time saving is HUGE for a small business! The TJ team has not slowed down on growing the product, listening to agencies comments and "wish list".
Having everything from statements (billing), to contact info of clients and vendors, to commission, the new consumer app is growing in features too!
We tried other similar programs before finding Travel Joy. SO glad we found them!!!! DO IT!
July 12, 2024
Unprompted review
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