TravelManagers Australia Reviews 128

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their helpfulness, professionalism, and attention to detail in planning holidays. People appreciate the seamless travel experiences, well-organized itineraries, and the staff's ability to tailor trips to individual needs, making the booking process stress-free and enjoyable. Many consumers noted the excellent locations chosen for accommodations and the overall quality of their holidays. However, some customers also mentioned having a negative experience with the booking process, feeling their time was wasted and that there were communication issues during the booking process. These reviewers reported issues with unclear communication regarding policies and booking details, and that requested items were included in packages despite specific instructions not to.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Holidays

Reviewers mention positive feedback about holidays. Customers consistently praise the seamless organization... See more

Location

Customers had positive experiences with location. Reviewers consistently praise the well-located... See more

Booking process

Reviewers highlight positive aspects of the booking process, praising the efficiency and helpfulness of the... See more

Based on these reviews

Rated 5 out of 5 stars

Tanya Nielsen was the most amazing travel agent ...! Having decided to plan a 5-week Family European Christmas holiday at short notice Tanya exceeded our expectations on all levels. From communication... See more

Company replied

Rated 5 out of 5 stars

Tanya was brilliant from start to finish. She really knows her stuff and was so easy to deal with. She gave us some great options early on, then helped fine-tune everything with really helpful sugge... See more

Company replied

Rated 5 out of 5 stars

Claire ALWAYS delivers when it comes to anything travel! Just got back from another holiday (this time to Malaysia) where flights, transfers and hotels were all amazing and well organised. Only had to... See more

Rated 5 out of 5 stars

Claire helped us come up with all of our holiday plans at relatively short notice, making changes where requested and working with us to fit in with our friends plans. Claire was upfront with us ab... See more

Company replied


Company details

  1. Travel Agency

Written by the company

TravelManagers Australia. Whether you’re travelling for business or for fun, your personal travel manager will create a tailor-made trip that’s as individual as you are.


Contact info

4.8

Excellent

TrustScore 5 out of 5

128 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Claire Camins provided exceptional advice and personal support

Claire Camins provided exceptional support in helping my daughter and I plan our recent trip to Japan, and I couldn’t recommend her highly enough. From the very beginning, she offered thoughtful suggestions for companies and tours that perfectly suited our interests, making the planning process feel easy and exciting rather than overwhelming.
Claire went above and beyond by assisting with additional accommodation bookings and flights, ensuring everything aligned seamlessly with our itinerary. Her practical advice was invaluable—particularly her recommendation to organise airport transfers in advance, which saved us from the high cost and stress of taxis in Japan. She also guided us on essentials like eSIMs and overseas bank cards, which made staying connected and managing finances abroad effortless.
What really stood out was her attention to detail and genuine care. She made sure we had travel insurance in place and checked in on all aspects of our trip preparation, giving us complete peace of mind.
Thanks to Claire’s expertise and support, our trip was not only smooth and stress-free but truly wonderful and memorable. We are so grateful for her help and would absolutely work with her again for future travels.

April 2, 2026
Unprompted review
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Reply from TravelManagers Australia

That’s a wrap, Ray! Thank you so much for all your appreciation. From the incredible holiday with your daughter to recognising Claire’s efforts. This is exactly how special we want you to feel. We’re celebrating your trust to the moon! - TravelManagers Australia

Rated 5 out of 5 stars

Peace of mind and a great app!

We appreciate the peace of mind of knowing we have someone 'in the travel know' available, should we need it. The App is also a great tool and makes accessing all our travel info, super easy.

March 18, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Katrina, thank you for embracing our app! Your recommendation to use it often means so much to us, and we’re always here to ensure your experiences remain seamless and stress-free. - TravelManagers Australia

Rated 5 out of 5 stars

I would recommend Clair camis

I would recommend Claire Camins to anyone wanting help with their holidays. I had never traveled before and didn’t have any idea about many things, Claire just did everything for us made lots of suggestions and made the experience happy and easy for me.
Claire got is the best deals and I was extremely satisfied with everything Claire did. At all times Claire acted in a professional manner and nothing was too much trouble for her, I have already been working with her on my next holiday.

March 8, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Noelene, we deeply appreciate you sharing your experience and how Claire made your very first overseas journey so effortless and ejoyable. We're thrilled to hear you're already planning your next holiday with her, big adventures await! - TravelManagers Australia

Rated 5 out of 5 stars

Claire is amazing !

Claire is amazing my horse riding holiday was wonderful it was so relaxing. Claire responded promptly to all enquiries and would recommend her services. 10/10 thank you 🙏
Gail

March 9, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Gail, it’s wonderful to hear your horse riding holiday was such a relaxing experience. Claire’s responsiveness and attention to detail always make her stand out. We truly appreciate your glowing recommendation and can’t wait to help with your next adventure! - TravelManagers Australia

Rated 5 out of 5 stars

Amazing service, brilliant travel agent

Just home from an amazing two week holiday in Vietnam, including Hanoi, Halong Bay, Hoi An and Ho Chi Minh City.

A very big thank you to Claire Camins - Travel Managers for organising our trip for us. Everything was organised for us from flights, private transfers, visa, tours and accommodation, all of excellent. Plus local recommendations etc. We literally didn’t need to think about or do a thing except look at the app or our itinerary and enjoy.

Claire’s professionalism, attention to detail, availability pre, during and post holiday and knowledge were amazing.

Thanks Claire for such a wonderful stress free trip.

Would highly recommend Claire.

March 12, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Donna, it’s fantastic to hear Vietnam was such a stress-free and memorable holiday! Claire’s expertise truly shines, and your recommendation means so much to us. Looking forward to helping with your next adventure. - TravelManagers Australia

Rated 5 out of 5 stars

Our visit to Norfolk Island was amazing…

Our visit to Norfolk Island was amazing and we both enjoyed the trip. Thank you for your timely efficient communication, bookings, and travel advice. It is greatly appreciated. After your booking assistance with the France/Belgium Battlefield tour, plus the APT Amsterdam to Budapest River Cruise last year and this Norfolk Island adventure, we would have no hesitation in recommending your services to our family, friends, and travellers in general.

March 3, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Christine, your feedback means the world to us! Assisting with the France and Belgium Battlefield tour, the Amsterdam to Budapest River Cruise, and now Norfolk Island has been an absolute pleasure. Your recommendation is genuinely appreciated, and we can’t wait to help organise your next adventure. -TravelManagers Australia

Rated 5 out of 5 stars

Very happy with the service provided.

Very happy with the service provided by Tanya Neilson. Our plans were upended by external circumstances and Tanya was able to make all the adjustments without any fuss. Will definitely use her for our future travel arrangements.

January 25, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Lindsay, it’s awesome to know you’re happy with Tanya’s effort! We love making adventures a success, and it’s great to hear you’re enjoying it. Feel free to hit us up when you’re ready to plan the next one! -TravelManagers Australia

Rated 5 out of 5 stars

Tanya Nielsen BEST in the BIZ....!

Tanya Nielsen was the most amazing travel agent ...! Having decided to plan a 5-week Family European Christmas holiday at short notice Tanya exceeded our expectations on all levels. From communication, flight packages, tours, ideas of do's & don'ts to all additional travel items tips & more all requirements required...!!! No question was too hard & her planning was incredible. Our trip was seamless, the tour guides - out of this world - THANK YOU TANYA - Absolutely highly recommend Tanya...! The Quadros Family xxx

December 15, 2025
Unprompted review
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Reply from TravelManagers Australia

Thanks Quadros Family! We appreciate y'all for taking time to recognize Tanya's effort. We'll pass your compliments to her. She work really hard. We look forward to plan your adventure soon! - TravelManagers Australia

Rated 5 out of 5 stars

A great Japan family holiday

Claire helped us come up with all of our holiday plans at relatively short notice, making changes where requested and working with us to fit in with our friends plans.
Claire was upfront with us about all of the details.
When we had challenges with a flight delay that impacted ongoing bookings Claire was easy to contact and immediately sprung in to action to assist.
Thanks Claire!

January 11, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Jo, many thanks for the five stars! We're happy to hear how Claire smoothly solved eveything. We can't wait to plan your next trip!- TravelManagers Australia

Rated 5 out of 5 stars

Tanya was phenomenal

Tanya was phenomenal. She’s so detail oriented and makes sure everything is organised ahead of time. Her recommendations took my family and ages into account, as well as our travel experience. 10/10

February 1, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Amber, thanks for sharing your feedback, and we appreciate your recommendation for Tanya. We value your experience and time. Looking forward to your next trip! - TravelManagers Australia

Rated 5 out of 5 stars

Nicole Edgar from Travel Managers…

Nicole Edgar from Travel Managers delivered an amazing experience, organising and booking a flawless trip and providing insightful and detailed information and advice that gave me full confidence in travelling solo to Japan, across six cities over two weeks. She was just a text away to answer every question I had and went above and beyond to ensure every part of the trip went exactly as planned. Everything was organised perfectly and truly exceeded expectations, a testament to Nicole’s attention to detail and extensive experience in the travel industry.

January 9, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Aimee, stepping out of your comfort zone is a great way to discover more about life and yourself. Thank you for sharing your experience with Nicole. We're glad that you enjoyed your Japan Solo Travel. We look forward to your next adventure! - TravelManagers Australia

Rated 5 out of 5 stars

Luxury travel made effortless

Tanya was brilliant from start to finish. She really knows her stuff and was so easy to deal with. She gave us some great options early on, then helped fine-tune everything with really helpful suggestions that matched exactly what we were looking for.
The resort in the Maldives was incredible and exceeded our expectations. Our stopover in Singapore was also spot on, the hotel was in a great central location and made getting around super easy.
Everything was organised perfectly and completely stress-free thanks to Tanya. Would absolutely recommend her and wouldn’t hesitate to book with her again

January 16, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Jacksonfunkdelhorn, we're happy to hear that your journey went incredible! Your recommendation of Tanya means a lot to us. We're excited to help and plan your next trip ahead. - TravelManagers Australia

Rated 5 out of 5 stars

Michelle is absolutely wonderful!!

Michelle was absolutely wonderful. We have used her for two trips — one to Canada and Alaska, and another for a large family cruise — and both were organised perfectly. Everything was taken care of, so we didn’t have to worry about a thing.

Michelle is super friendly, efficient, and even came to our house to go through the trip details with us, which made the whole process so easy. I would definitely book with Michelle again and highly recommend anyone travelling to do the same.

We can’t thank you enough! Thank you.

July 7, 2025
Unprompted review
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Reply from TravelManagers Australia

Hi Laura, thank you for sharing your experience with Michelle. We’re so pleased to hear she went above and beyond to keep you at ease, and we look forward to assisting you again! -TravelManagers Australia

Rated 5 out of 5 stars

Quick turnaround and very professional

Tanya was Soo efficient and extremely fast and accommodating to our needs. Nothing was too small or too big of an ask she came back to us with options and recommendations for our trip to Japan with 15 people which wasn't an easy feat to organise. I highly recommend booking all your travel plans with her and I definitely know we will be using her in the future for all our travel needs.

January 17, 2026
Unprompted review
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Reply from TravelManagers Australia

Hi Danielle, thank you for choosing and trusting us. We appreciate how Tanya exerts her efforts in recommending your Japan trip and making it so memorable. Here's to many more amazing adventures ahead! -TravelManagers Australia

Rated 5 out of 5 stars

Amazing customer service for the trip…

Amazing customer service for the trip of a lifetime.

Tanya was fabulous and so helpful, even when I made last minute additions it was never a bother for her. She helped create the most memorable White Christmas experience for our family. Thank you so much Tanya.

December 25, 2025
Unprompted review
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Reply from TravelManagers Australia

Hi Jessica, we're pleased to hear that your trip went smoothly. Tanya’s professionalism and dedication significantly contributed to your experience, and we appreciate her efforts. When you're ready, don’t hesitate to reach out to plan your next trip with us. - TravelManagers Australia

Rated 5 out of 5 stars

Lapland Trip

Lapland Trip was well organised with constant communication prior to and during the trip. We received a printed booklet outlining all our accommodation and tours and any emergency contacts which we found to be a good reference when travelling. Accommodation and tours were what we were looking for and always well located close to the city centre, Recieved a follow up call and email at completion of trip checking that everything was to our satisfaction

December 1, 2025
Unprompted review
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Reply from TravelManagers Australia

Hi Liz, thank you for sharing your experience. We're glad your Lapland trip was fully supported throughout. We'd be happy to help with your next adventure! - TravelsManager Australia

Rated 5 out of 5 stars

Seamless travel by Ange Bowerman

Outstanding service – seamless travel planning

I would like to sincerely thank Ange Bowerman for her exceptional support in organising my flights and connections to kuala lumpur and Sri Lanka .From start to finish, everything was handled with such professionalism, care, and attention to detail.

All connections were perfectly coordinated, making the journey smooth and stress-free. Ange was incredibly efficient, responsive, and thoughtful, ensuring that every aspect of the travel plan flowed seamlessly.

It was such a relief to know that everything was in capable hands. I highly recommend Ange to anyone looking for a reliable, knowledgeable, and genuinely caring travel agent. Thank you, Ange, for making the entire experience so easy and effortless.

December 1, 2025
Unprompted review
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Reply from TravelManagers Australia

Hi Kalai, we're delighted to hear your kind words and about your journey. Ange takes great pride in coordinating travel with care. We can't wait to help with your next adventure. - TravelsManager Australia

Rated 5 out of 5 stars

Highly recommend

Excellent service from start to finish. Our cruise was booked efficiently and all details were explained clearly. Friendly, professional, and very easy to deal with. Would absolutely use again. Thankyou

January 9, 2025
Unprompted review
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Reply from TravelManagers Australia

Hi Kylie, thank you for your feedback! We're glad to hear that everything ran smoothly. We're always happy to help you again on your next trip. – TravelManagers Australia

Rated 5 out of 5 stars

Claire is the best travel agent

Claire is the best travel agent. Nothing is too much trouble, it makes organising a trip/ holiday away so stress free. Cant reccommened highly enough. 👌❤️

October 6, 2025
Unprompted review
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Reply from TravelManagers Australia

Hi Fiona, we're happy to hear that you had a smooth experience. Claire is a true travel superstar. See you on your next journey! – TravelManagers Australia

Rated 5 out of 5 stars

Claire is the absolute go to for all…

Claire is the absolute go to for all your travel needs. Seamless professionalism.

December 16, 2025
Unprompted review
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Reply from TravelManagers Australia

Hi Vanessa, we love to hear this! Claire is exactly what you need when travelling. We're excited to hear about your next journey! – TravelManagers Australia

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