Where exactly is your email ?? Cannot find one @ your site, despite your answer below "We are sorry to hear that you had a negative experience with us. Our team only uses chat and email services (ins... See more
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Service was great, but it was impossible to contact you by phone. I had an issue with courier charging for every booking and wanted to reach you immediately (not via email) and couldn't. Finally you... See more
They sell your data and steal your credit card. As soon as I booked a trip through this company on my Amazon credit card that I have only ever used on Amazon besides this purchase, there was a fraudul... See more
Company replied
I have booked 5 trips from here and everything worked great. However, I contacted support yesterday. I asked something very simple. "How do I print the tickets I just booked?". I got the be... See more
Company details
Contact info
2.7
Poor
757 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Excellent and reliable services
Excellent and reliable services. Thanks.
June 22, 2019
Unprompted review
Service was great
Service was great, but it was impossible to contact you by phone.
I had an issue with courier charging for every booking and wanted to reach you immediately (not via email) and couldn't. Finally you resolved the matter by refunding extra charges and emailing me. That was great. I will use your service again.
June 22, 2019
Unprompted review
Excellent services!!!
June 21, 2019
Unprompted review
Very easy platform to use for booking…
Very easy platform to use for booking !!!!Very fast delivery of tickets !!!!
June 20, 2019
Unprompted review
Easy to use
Easy to find and compare convenient ferries routes for Greek islands.
June 20, 2019
Unprompted review
I had no problem booking my tickets
I had no problem booking my tickets. It was quick and easy procedure. Thank you for your great services.
June 19, 2019
Unprompted review
My travel to Ios island from Piraus port
I have found the right time to travel and it was very easy to use. Additionally when I send message they have answered me immediately
June 18, 2019
Unprompted review
Office Address and option of taking the boat tickets from there
Hello,
I wanted to avoid the charging of a courier sending to me the boat tickets I wanted to buy. I also wanted to have in hand the tickets before I would come to the port in the day and time of the departure. The third option for me was to come to your office and take the boat tickets.
I was searching for your office address but could not find it anywhere in your website.
Also, (when I was about to buy the boat tickets) there was not the option of taking them from your office.
This is my only complaint.
Please add the option of taking the tickets from your office (wherever it is in Athens) and provide the address and the time I could come to take them.
Thank you.
June 17, 2019
Unprompted review
Very fast and easy to book ferry tickets
June 15, 2019
Unprompted review
Always choose Travelplanet24 portal to book my tickets.
It is very easy to use your portal, I wish the mobile app was the same. It fails almost every time.
June 14, 2019
Unprompted review
easy menu quick search and instant…
easy menu quick search and instant service.
June 13, 2019
Unprompted review
BEST PRICES EVER!
June 11, 2019
Unprompted review
Very straightforward way to book…
Very straightforward way to book tickets - giving it 3 stars because I couldn't find a phone number anywhere (then I found one online that wasn't working and no phone number on their website)
June 11, 2019
Unprompted review
Reply from Travelplanet24
Hello Anna,
We are glad to hear that you are happy with the services received by our team. We would like to inform you that our team's operating hours is from Monday to Friday from 9AM to 5PM and we are available via chat or email. Our contact details can be found in the right bottom corner of our main page. Should need any further clarifications you may contact us and we will be happy to assist you😃 .
Best,
The travelplanet24 team
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