I made a travel insurance claim for the first time with Travel Protect after losing my Garmin Watch while surfing. The claim was made through their partner Robin Assist and after providing the receipt... See more
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Welcome to Travel Protect, a fresh and innovative travel insurance brand tailored for young and adventurous Aussie travellers! Our aim is to offer affordable and comprehensive coverage that provides peace of mind as you explore the world. We understand the passions and priorities of today's youth, and we've created insurance policies that cater to your unique needs without breaking the bank. Travel Protect focuses on providing coverage for a wide range of activities and situations, from active sports to unexpected medical emergencies. Our flexible plans and user-friendly online platform allow you to customise your coverage to suit your individual requirements, helping ensure you're well-protected throughout your journey. In addition to great value and comprehensive coverage, we pride ourselves on exceptional customer service. Our dedicated team of travel insurance experts is always just a click away, ready to assist you with any questions or concerns.
Contact info
Adelaide Street, 4000, Brisbane, Australia
- hello@travelprotect.au
- travelprotect.au
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Replied to 40% of negative reviews
Typically replies within 24 hours
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After checking and comparing the travel…
After checking and comparing the travel insurance from other providers, Travel Protect is the best one suited for us. They cover everything we wanted. And it was so easy to apply online.
Responses were quick and they would…
Responses were quick and they would always check on you.
Best Policy
Easy to purchase online. Terms of policy very clear. Excellent policy for senior travelers.
Card stolen
My card was stolen and had an unauthorised transaction. My bank couldn’t cancel it. I got a police report and overwhelming amount of evidence and this company completely shut me down and did not help whatsoever. This goes against their ‘policy’: “Losses from unauthorised use of your credit cards, if lost or stolen during the covered trip and you've met the terms of the issuing credit card company."
Would not recommend.
Reasonable insurance for a short trip
Easy to do and covered what I required for a short trip at a price I was happy with. I cannot comment on how they company might be to deal with should a claim ( hopefully not) be require. Was what I wanted at a reasonable price.
Great price
Great price, and what it covers is exceptional,
Covers things I would never of thought of.
⭐⭐⭐⭐⭐
It was very easy to signup with travel…
It was very easy to signup with travel protect they didn’t ask to many questions and it was very affordable I would definitely recommend using this travel insurance
Luckily for us we didn’t have to make a…
Luckily for us we didn’t have to make a claim but your insurance policy included what we needed and the price was great. We will use this insurance again 😊
Very easy to purchase
Easy to get a quote and pricing very…
Easy to get a quote and pricing very reasonable, recommended by family member
easy to use and responsive
As I did not need to use this travel…
As I did not need to use this travel insurance, having it certainly gave me the confidence and assurance needed to enjoy this vacation to the max!!
Quick and easy to get travel protection…
Quick and easy to get travel protection via their website. Will use again for future travel.
There was very little problem with…
There was very little problem with using your website.
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