I made a travel insurance claim for the first time with Travel Protect after losing my Garmin Watch while surfing. The claim was made through their partner Robin Assist and after providing the receipt... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I was searching for travel insurance for our trip to lake eyre on Saturday 29/11/25. I chose travel protect because I could do it for one day whereas everyone else wanted two days payment. We enjoyed... See more
I purchased a policy for myself, my husband & 2 adult daughters yo go to Bali. My husband got terribly sick & couldn’t fly back on our original return date. He had to go into hospital in Bali for 4 da... See more
First time in many many years of travel that I have needed to use my travel insurance and this company was exceptional. Constant contact, empathy, and advice on how to navigate a dreadful time in a fo... See more
Company details
Written by the company
Welcome to Travel Protect, a fresh and innovative travel insurance brand tailored for young and adventurous Aussie travellers! Our aim is to offer affordable and comprehensive coverage that provides peace of mind as you explore the world. We understand the passions and priorities of today's youth, and we've created insurance policies that cater to your unique needs without breaking the bank. Travel Protect focuses on providing coverage for a wide range of activities and situations, from active sports to unexpected medical emergencies. Our flexible plans and user-friendly online platform allow you to customise your coverage to suit your individual requirements, helping ensure you're well-protected throughout your journey. In addition to great value and comprehensive coverage, we pride ourselves on exceptional customer service. Our dedicated team of travel insurance experts is always just a click away, ready to assist you with any questions or concerns.
Contact info
Adelaide Street, 4000, Brisbane, Australia
- hello@travelprotect.au
- travelprotect.au
4.6
Excellent
531 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very easy to do the booking
March 9, 2026
Easy to navigate website
Easy to navigate website. Straightforward description of products. Value for money.
February 25, 2026
First time using Travel Protect very impressive
First time we have used Travel Protect on the recommendation of our Daughter in law. Found the website easy to navigate for us older people and reasonably priced as we are nearing 80 years of age. Fortunately we didnt have to use our policy but on feedback Travel Protect are very efficient in handling claims etc. We will definitely use for our next travel
March 6, 2026
Unprompted review
Appreciate very quick completion of my…
Appreciate very quick completion of my Policy. Whilst it was a very straightforward insurance for Australian travel it avoided endless questions which I appreciated.
February 19, 2026
Was easy to purchase but have not had…
Was easy to purchase but have not had to make claim so can only comment on purchase experience
February 25, 2026
I had peace of mind knowing that I was…
I had peace of mind knowing that I was insured in case of any misshap
February 12, 2026
I was happy with the premium
I was happy with the premium, which covered my needs. I can’t comment on the claims process as I had no reason to use it.
February 23, 2026
Affordable and fair
Pricing was fair and affordable in comparison to to other insurances. I have used for my trip to the US and now my husband and I are using it for our Fiji holiday.
February 24, 2026
Unprompted review
It was easy insurance to purchase
It was easy insurance to purchase, but I was expecting the cover note to be emailed to me. I've not received anything.
February 24, 2026
Straight forward on line booking
February 17, 2026
Excellent service
February 21, 2026
Had no problem organising my travel…
Had no problem organising my travel insurance. Thankyou
February 11, 2026
The policy was done with 2 travellers…
The policy was done with 2 travellers but the documentation only showed 1 Traveller. I then had to call to rectify
February 12, 2026
Reply from Travel Protect
Hi There,
Thanks for your review.
We can’t discuss policy details publicly, but we’re happy to confirm both travellers and re-send any missing documents.
Please email your policy number — and check junk/spam as documents can arrive separately.
Safe Travels,
Sophia
I felt safe and well supported…
I felt safe and well supported throughout my experience. The service was excellent, professional, and gave me real peace of mind while traveling. Highly recommend for anyone looking for reliable travel protection and care
March 23, 2025
I’ve gone on several trips now insured…
I’ve gone on several trips now insured by travel protect 💗
January 31, 2026
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