Travel The Unknown Reviews 59

TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

I wanted to have a great time with my Irish friends in Turkey (my home country) with a tour company they thought they could trust. I did not get a service worth the price. I never felt a wholesome con... See more

Company replied

Rated 5 out of 5 stars

A fantastic tour of stunning Kerala. Rahul gave us great advice and guidance on a tour which would suit our preferences. We had so many rich experiences, all given added depth by the high quality gui... See more

Company replied

Rated 5 out of 5 stars

I can't say enough good things about our trip to India! My husband and I visited Delhi, Agra, Jaipur, and Varanasi, and we enjoyed every minute of our trip. Our guides were so knowledgeable and enri... See more

Company replied

Rated 5 out of 5 stars

We have traveled with Travel the Unknown several times (Eastern Turkey, the 'Stans, Ethiopia, Oman) and have always been fully satisfied. Rahul and his staff are knowledgeable, responsive and flexibl... See more

Company replied

Company details

  1. Tour Operator

Written by the company

Travel the Unknown specialises in crafting unique adventures and cultural experiences in some of the planet's more remote, off-the-beaten-track locations. We have an ever-growing number of small group and tailormade tours that run throughout Asia, the Middle East, Latin America, Africa and Europe's fringes. We draw on our team's extensive travel experience and the local knowledge of our partners on the ground to design exciting and authentic tours. All of our itineraries are created with both comfort and adventure in mind to provide you with a truly unforgettable experience.


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4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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Rated 2 out of 5 stars

For whomever needs this

I wanted to have a great time with my Irish friends in Turkey (my home country) with a tour company they thought they could trust. I did not get a service worth the price. I never felt a wholesome connection with the organization from the moment of welcome to the moment of goodbye. Having guides and drivers change, and being left alone in the mountains for a whole night before departure where there is not even proper medical care in case of health issues, or appropriate law enforcement, my experience was all about not being carefully contained by the company and service. I feel deeply disappointed. We all finished this tour with a bad taste in our mouths. Plus it appeared they can not respond well to feedback. However the route was well planned and the guides were knowledgable. Beautiful places we have seen. I wish I could remember it this way.

April 25, 2026
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Reply from Travel The Unknown

Dear Ozge,

Thank you for sharing your feedback. We are sorry to hear that parts of your trip did not meet your expectations and that you came away feeling disappointed.

Over the past week we have been communicating with you privately in an effort to address your concerns and bring the matter to a constructive close. While we fully respect your views, we would also note that we have operated tours throughout Eastern Turkey for many years and have consistently received very positive feedback from travellers. We believe our tours are transparently priced and comparable with similar specialist UK tour operators offering experiences in the region. That said, we appreciate that different travellers have different expectations regarding both style and value, and we regret that this particular tour was not the right fit for you.

With regard to the operational issues you mentioned, there were indeed a small number of guide and driver changes during the journey. At the start of the tour, your guide's (Hasan) incoming flight was cancelled, which meant we had to arrange a replacement guide for your first day at very short notice before Hasan was able to join the group later that afternoon. There was also a driver change in Urfa, although we ensured the standard of both vehicle and driver remained high throughout.

Towards the end of the trip, Hasan explained that his responsibilities would conclude once the sightseeing programme had finished and after ensuring you and your friends were comfortably settled into the hotel, where arrangements for your overnight stay and airport transfer the following morning had already been fully organised with the very capable hotel management.

The hotel itself was located in Karadut, a charming village within the national park near Mount Nemrut. We specifically choose this family-run hotel and area because of its peaceful atmosphere, beautiful surroundings, and close proximity to the site - qualities that many of our clients value highly. Where possible, we avoid overnight stays in Adiyaman itself, as parts of the city are still undergoing reconstruction following the earthquake a few years ago.

We do, however, recognise that expectations can vary from traveller to traveller, and we are sorry that your experience did not result in more positive memories, especially as we are pleased to hear that you enjoyed the itinerary, destinations visited, and the overall quality of the guiding.

As previously communicated, we have offered a goodwill refund in recognition that some elements of the trip could perhaps have been managed more smoothly at times.

We wish you and your friends all the very best in your future travels.

Regards,
The TTU Team

Rated 5 out of 5 stars

We have just returned from a fantastic…

We have just returned from a fantastic trip to Uganda, organised by Travel the Unknown. They really nailed it. A brilliant trip. Thank you too Rahul and Chiara.

February 16, 2026
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Reply from Travel The Unknown

We're so glad you had a fantastic experience on our Ultimate Uganda trip Theresa, thank you for the travelling with us!

Regards, the TTU Team

Rated 5 out of 5 stars

A fantastic tour of stunning Kerala

A fantastic tour of stunning Kerala. Rahul gave us great advice and guidance on a tour which would suit our preferences. We had so many rich experiences, all given added depth by the high quality guides we had. The drivers were safe, and the cars luxurious, complete with ice box of drinks and snacks. The hotels selected were all good quality, a couple were outstanding and some of the best I've ever stayed in. The organisation was perfect - everything went without a hitch, and is was a joy to be free of the anxiety about transport/hotel bookings you get when you travel independently. I will definitely return to TTU for future travel plans

February 5, 2026
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Reply from Travel The Unknown

Thank you for your kind review Bernadette! Kerala is such a wonderful place, so we're glad to have done it justice on your trip and look forward to assisting with your future travel plans.

Regards, the TTU Team

Rated 5 out of 5 stars

The best safari I have ever had

The best safari I have ever had, because Uganda has such diversity of animals, and walking safaris instead being in a jeep all the time, was humbling and beautiful!

February 16, 2026
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Reply from Travel The Unknown

Uganda has so much incredible variety to offer, so it's brilliant to hear that your trip with us led to your best safari yet! Thank you again for travelling with us Karen.

Regards, the TTU Team

Rated 5 out of 5 stars

Can't wait to book again!

I can't say enough good things about our trip to India! My husband and I visited Delhi, Agra, Jaipur, and Varanasi, and we enjoyed every minute of our trip. Our guides were so knowledgeable and enriched every site visit. Our itinerary was packed with so many cultural and historical highlights, and we had comfortable hotels to return to at the end of each day.

The trip planning process was so smooth. Chiara was responsive and thorough, worked with our timeframe and budget, and provided so many helpful resources to help us get the most out of our trip. From planning to during the trip, every point of contact with the Travel the Unknown team and their local partners in India was overwhelmingly positive!

February 8, 2026
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Reply from Travel The Unknown

This is such a wonderful review to read Bailey! We're so glad you had a fantastic first trip to India and look forward to assisting with any future travel plans.

Regards, the TTU Team

Rated 5 out of 5 stars

Trip to Ecuador and Galapagos Islands

Trip to Ecuador and Galapagos Islands. We had great customer service from Travel the Unknown with an itinerary very much tailored to our interests. All elements of the trip were well organised & catered for so we had very little to worry about. Communication & pre-travel information was excellent

January 25, 2026
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Reply from Travel The Unknown

Thank you so much for travelling with us Elaine, we're glad that you had such a smooth trip and got to experience the wonders of Ecuador and the Galapagos Islands. We hope to have you travel with us again soon!

Regards, the TTU Team

Rated 5 out of 5 stars

Golden Triangle and safari. We have just returned from a trip to…

We have just returned from a trip to India touring the golden triangle. We spent 2 wonderful weeks seeing not only the beautiful cities and monuments but the fantastic and varied wildlife from Sarus cranes to Tigers and elephants, civit cats and jungle cats to kingfishers all with expert and enthusiastic guides and great hotels.
The agent Krishna was so helpful and thoughtful, we were given a phone to use to enable easy contact and nothing was too much trouble. Food was delicious and we enjoyed the cooking lesson and block printing. Definitely recommend

January 8, 2026
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Reply from Travel The Unknown

It's great to hear that you had such a wonderful trip Andrea, thank you for your kind review. The Golden Triangle has so much to offer, and we were delighted that you got to see so much wildlife as well. It was a pleasure to assist in putting your trip together.

Rated 5 out of 5 stars

Very memorable first trip to…

Very memorable first trip to Uzbekistan. We had a tailor made trip for 2 with a wonderful guide for 10 days travelling all across the country. Through this time we had a good balance of guide led tours and free time to explore. The booking experience with Travel The Unknown was one of the best I have had - easy to deal with and accommodating. Trip went without a hitch and the local travel manager met us at the end to check everything went smoothly. Highly recommend TTU.

October 30, 2025
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Reply from Travel The Unknown

It was a pleasure to put together your first trip to Uzbekistan! We're glad that everything went smoothly from end to end so that you could properly enjoy everything this incredible country has to offer.

Rated 5 out of 5 stars

Spectacular Experience

I've just returned from the Hornbill Festival and Living Bridges with Travel the Unknown. It was an explosion of colour and tribal history. We were lucky to meet elderly Headhunters from the Konyak tribe in Mon, Nagaland. The tribe borders India and Burma straddling the Konyak Chief's home. He sleeps in Burma and eats in India. They were one of the many tribes we witnessed displaying their song and dance at the Hornbill Festival at historic Kohima. I added Living Bridges where tribes trained the roots of Indian Rubber Trees to grow over the river. Our guide took us to Umkar Living Root Bridge in Siej, it's the only one in original state without planks over the roots for ease of tourists to cross. It was a great experience. And Travel the Unknown have been offering this trip for many years so are aware of the distances and conditions of the roads and offer an itinerary to suit. I highly recommend this trip.

December 1, 2025
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Reply from Travel The Unknown

Thank you very much for your kind review Maggie. We are delighted you enjoyed your trip to North East India with us. We've run trips here for over 15 years and it truly is a unique part of the world!

Rated 5 out of 5 stars

Rahul is a master tour planner and…

Rahul is a master tour planner and organizer. He was available before and during the tour to answer questions and trouble shoot. Can't say enough good things about Travel the Unknown. Excellent support staff and local tour guides. Hotels, restaurants and accommodations were excellent. It was my first tour with Rahul (to Turkey) but definitely more to come!

September 17, 2025
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Reply from Travel The Unknown

Thank you very much Peter for travelling with us. I am delighted you and your group enjoyed your private tour of eastern and western Turkey. It is indeed an incredible part of the world. Hope to help out again in the future.

Rated 5 out of 5 stars

Expertly and efficiently organised my…

Expertly and efficiently organised my trip to India. Everything worked like clockwork and would highly recommend Travel The Unknown.

October 21, 2025
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Reply from Travel The Unknown

Thank you for your kind review. We are delighted you enjoyed your experiences on the Maharajas Express, Delhi and Darjeeling. Don't hesitate to reach out again in the future.

Rated 5 out of 5 stars

Excellent and personalised service at a…

Excellent and personalised service at a great price. Rahul is a knowledgeable travel agent with detailed local knowledge of destinations.

February 19, 2025
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Reply from Travel The Unknown

Thank you for your review and it's great to know you had such a good time in Egypt. We look forward to helping again in the future.

Rated 5 out of 5 stars

Superb organisation from a very friendly company

Travel The Unknown arranged a private tour for us to Bangladesh and Bhutan from which we have recently returned. Rahul and Chiara communicated with us so well from the very outset and put together an itinerary exactly to our requirements. The organisation while we were away was impressive and always timely. We were looked after by excellent guides throughout our stay. I would not hesitate to recommend Travel The Unknown to anybody and we will certainly use their brilliant services again in the future.

November 18, 2025
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Reply from Travel The Unknown

Thank you David, it was our pleasure to put together your trip to Bangladesh and Bhutan! We're so glad that you were able to experience both of these incredible countries, and look forward to welcoming you back soon.

Regards, the TTU Team

Rated 5 out of 5 stars

We have traveled with Travel the Unknown many times, with great experiences each time.…

We have traveled with Travel the Unknown several times (Eastern Turkey, the 'Stans, Ethiopia, Oman) and have always been fully satisfied. Rahul and his staff are knowledgeable, responsive and flexible. Our questions were always answered right away. Their itineraries are thoughtful and often unavailable from other companies. We will certainly travel with them again.

November 1, 2025
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Reply from Travel The Unknown

Thank you for your review Steve. It's wonderful to know that you had a great time on your trip to Oman this month, alongside your past trips in other parts of the world. We look forward to you travelling with us again soon!

Regards, the TTU Team

Rated 4 out of 5 stars

Splendid Introduction to ancient sites in eastern and Central Anatolia

I went on the Eastern Anatolia Archaeology Tour with TTU. It covered wonderful sites including Goebekli Tepe, Karahan Tepe, Chatal Hoyuk, Hattusha, Mt. Nemrut and many other Roman Era sites and Cappadochia too. This was a memorable experience, embellished by amazing food, excellent choice of accommodation, professional guides, excellent drivers, all bundled together in a thoroughly professional manner. I'd recommend this unusual and out of the ordinary tour to one and all. No other agency does a tour like this one.

October 4, 2025
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Reply from Travel The Unknown

It's wonderful to hear that you had such a memorable trip with us Vijaya, and that you thoroughly enjoyed your explorations of Turkey's archaeological and storied past.

Regards, the TTU Team

Rated 5 out of 5 stars

Ultimate Uganda - Travel the unknown

Great trip, made even better by the expertise of our driver/guide Derrick his local knowledge was invaluable.
The wildlife sightings were incredible the wildlife highlights were the white Rhinos, tree climbing Lions, Leopards, Chimpanzees in Kibali, mountain Gorillas in Bwindi, hippos, crocodiles and the big five!
The accommodation was good and so was the catering.
If I had a slight criticism it would be two days of solid driving, I appreciate we have to travel but the distances on these two days was grueling, a small adjustment to schedule would really help in this instance. Although overall this was still a great trip.

September 20, 2025
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Reply from Travel The Unknown

Thank you for the comprehensive review Steve, We're so glad that you had a great trip with Derrick as your guide, and so many incredible wildlife sightings!

Regards, the TTU Team

Rated 5 out of 5 stars

Ultimate Uganda - Travel The Unkown

Just arrived back from Travel the Unkown - Ultimate Uganda tour. The itinerary was comprehensive and indeed showcased Uganda - The Pearl of Africa.
Visiting Ziwa Rhino sanctuary, Murchison Falls and National Park, Kibali National Park, Queen Elizabeth National Park,Bwindi and Lake Majuro.
The tour was well organised and our excellent/capable local guide ensured the tour ran smoothly.
The wildlife highlights were the white Rhinos, tree climbing Lions, Leopards, Chimpanzees in Kibali, mountain Gorillas in Bwindi, hippos, crocodiles and much more. The bird life was also incredible seeing many species. We also visited some local communities.
The lodges were of good standard along with the food.
It was a very enjoyable and interesting tour.

September 24, 2025
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Reply from Travel The Unknown

It's always wonderful to hear when someone has truly felt like they got to experience one of our destinations in depth, so thank you very much for your review. Uganda has so much to offer, and we're glad that we can do it justice!

Regards, the TTU Team

Rated 5 out of 5 stars

Highly recommended

Travel the Unknown had a very difficult task with us - organising a last minute trip to Georgia over the August bank holiday weekend . Not only did Rahul and his colleagues make themselves available during that time, Rahul tuned into our requests and produced a fantastic trip that we will always remember. We (very) highly recommend them, the great team they put together for us in Georgia (guide and driver) and visiting the Republic of Georgia.

August 27, 2025
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Reply from Travel The Unknown

Thank you so much for your kind review, and I am delighted you had such a good trip to Georgia. We look forward to helping you again in the future.

Regards, the TTU Team

Rated 5 out of 5 stars

Ancient Anatolia

I’d visited Turkey several times but not been to Göbelki Tepe or Ҫatalhöyük. The Ancient Anatolia & Eastern Turkey tour, from Travel the Unknown with local guide Hasan, did so.
In eleven days the itinerary covered not only these sites, globally important in understanding the development of civilisation, but very much more. The outstanding Archaeological Museum in Urfa showed Göbelki Tepe wasn’t an isolated one-off but part of a Fertile Crescent culture dating back 11,000 years and extending over one hundred kilometres. We saw another example at Karahan Tepe.
From a later era, we visited the Mount Nemrut tomb of King Antiochus 2,000 metres up in the Taurus Mountains as well as a bridge built by the Romans in about 200AD and still used. Artwork from homes of that time on the Euphrates, now submerged by dam water, was rescued and now in the excellent Zeugma Mosaic Museum.
Another bonus for me was to see first-hand the Hittite capital Hattuşa. All this and much more was achieved in a journey which went without a hitch thanks to all those involved in organising and carrying out this tour.
I strongly recommend this tour to anyone interested in Anatolia's history...and pre-history.

May 26, 2025
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Reply from Travel The Unknown

Thank you for your kind review Eric. It's brilliant to know that you had a seamless experience on this small group tour exploring the boundless histories of Turkey. Hopefully you'll join us again soon, and thank you for travelling with us.

Regards, the TTU Team

Rated 5 out of 5 stars

Special Small Group Tour

Eastern Turkiye, small group of people and an amazing guide. What more can a person want. The sites of Gobekli Tepe and Kaharan Tepi made me choose this tour, but we got so much more. Easy booking, well planned and well executed daily plans made this an unforgettable trip. Hasan has an astounding knowledge of the sites, the area, the history, not only of this area but the whole country.
We saw and learnt so much about the customs and food of each region as well as the history.
The complete package is recommended

May 25, 2025
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Reply from Travel The Unknown

It's wonderful to read this review and hear that you had an unforgettable trip with us Renate. Turkey is a fantastic country and it's rewarding to hear when our clients have been able to enjoy and explore some of its many incredible regions and cultures. Thank you for travelling with us!

Regards, the TTU Team

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