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Review summary

Created with AI, based on recent reviews

Evaluating 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, helpfulness, and outstanding customer service, often highlighting specific individuals who went above and beyond to assist them. Many people appreciate the personalized approach and the effort made to find flights that fit their budget and convenience, making the entire booking process smooth and stress-free. Reviewers frequently commend the efficiency and professionalism of the service, noting quick responses and effective solutions to their travel needs. However, some customers also noted issues with the booking process and pricing, with instances where initial low prices were later increased, or flights were not confirmed as expected. A few other people also felt that communication could be challenging due to language barriers, and some experienced unprofessional behavior from certain agents.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individuals for being very helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents for their helpfulness and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpfulness and... See more

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the helpfulness of... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers reporting positive experiences, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to absolute pleasure of working with Jenny Smith on helping me get a flight, she was very patient and had outstanding customer service. She really took her time and really cared about not only f... See more

Rated 5 out of 5 stars

My experience was made great by the lady named Annie who helped me as much as she could to change my flight. She was very kind and even called the airline to see if they would book the flight for me.... See more

Rated 5 out of 5 stars

Thanks Andres for helping me. Getting me tickets really under my budget and on my convenience. These guys a superb. I am their regular customer and they never disappointed me honestly. Andres lovely g... See more

Rated 5 out of 5 stars

Patricia Lopez did an excellent job with my flight plans. She was able to save me more than $100, compared to the cost from the airline company. I highly recommend her services, since she will work ha... See more


Company details

  1. Airline Ticket Agency
  2. Travel Agency

Written by the company

TravoDeals is a premier airline booking platform that offers cost-effective travel solutions to travel all around the world. We specialize in providing budget friendly flights. With our user friendly website one can easily book their flight hassle free. TravoDeals connected with more than 100 airline networks in the USA. Choose TravoDeals today to start your journey with a great deal.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

903 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Pushy, Unprofessional, and Rude Behavior!!

I used this travel agent to book a flight in October. His name is Andres. While he was initially helpful, he began pressuring me almost immediately to write a positive review—texting my personal number every day until I gave in. After that, he continued messaging me weekly asking if I needed more flights, even when I wasn’t traveling.

When I finally did reach out for a holiday flight quote, he gave me prices that seemed unusually high. I did my own research and politely let him know. His responses were extremely unprofessional, including calling me a liar. Here are some of his actual messages:
• “Impossible, can you send screenshot?”
• “You can’t get both nonstop flight below $300…”
• “Can you send me screenshot of flights? I will book below it, it’s my challenge…”
• “Why you are lying miss?”

This behavior is rude, disrespectful, and completely unacceptable for someone in a service profession. I will not be using this agent again and I’m reporting this conduct to protect other travelers.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Travel Agent Diana Lopez

I recently worked with Diana Lopez to book my flight tickets to Philadelphia, and I had an excellent experience. She was quick, responsive, and extremely patient throughout the entire process. Diana provided multiple options, helped me find the best fare, and made sure every detail was accurate before finalizing the booking. Her professionalism and customer-focused approach made the whole experience smooth and stress-free.
I truly appreciate her support and would highly recommend her to anyone looking for reliable and friendly travel assistance.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Thank You Gracie Mendez

My 1st time using this site for a last minute family emergency. My Rep Gracie Mendez was absolutely amazing and did everything in her power to make it possible to get home to my dying father. MY FAMILY THANKS YOU!!!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

I was told a price then got a call…

I was told a price then got a call saying the price has changed. Fred worked with to get a rate close and the new flight in for was sent right over to me. Fred did a great job.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Pulled the old bait and switch

Pulled the old bait and switch. Offered cheap prices then. More than doubled the price of ticket with no option for refund of initial cheap ticket price. Said had to upgrade and after paying the big price increase still had the cheapest seats available on a different flight with different time with longer layovers. Would not recommend.

November 7, 2025
Unprompted review

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