Very poor took over a month to get product delivered but they take payment instantly when you attempt to track order my computer advises me that the website is malicious
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avoid buying anything from Treasurecat
seems I am one of the "lucky" ones - I did actually receive some goods - a pity it wasn't what I ordered and many, many attempts at contacting customer services have been ignored
No sign of purchase
No sign of purchase. Website is down. Guess i have seen the last of my money and no goods. Annoying as only ordered it from here as it was out of stock on Amazon. Guess i am one of the millions who get scammed.
placed an order 2 weeks ago and heard…
placed an order 2 weeks ago and heard nothing from them since then. Also no response to numerous emails. Update.... I have now been able to cancel my order and have had my money refunded.
Order never arrived
Order never arrived. Luckily only a small order but feels very much like a scam now!
If I could I would give this site a 0!
If I could I would give this site a 0!! I have ordered a product from this site and still have not heard anything (not even to tell me the item has been dispatched) and I ordered on 03/11/2024 which was 15 days ago! I have emailed and emailed with no avail. DO NOT order from here- they steal from you- will be taking this further!
Looks like they've cut and run
Looks like they've cut and run with my money. AVOID, AVOID, AVOID.
I can only thank people who wrote these…
I can only thank people who wrote these reviews as I was about to make a purchase after seeing them on Facebook. I was amazed that they ask for a tip on top of the price! Never seen that before, plus I have now found the item on Amazon, cheaper and no tip expected.
Do not use this company I ordered an…
Do not use this company I ordered an item on the 27 September and it still hasn't arrived. I contacted their customer services 2 weeks ago and still have heard nothing.
AVOID at all costs.
Clothes sizes completely off the spectrum.
Until my most recent order, I had been ordering fleece lined leggings which were good value and fitted well. However, this recent order was a leisure top and bottoms ordered for my husband who is larger/taller than me. The goods arrived, even too small for me. I immediately emailed customer services, you guessed it, no reply and after reading other reviews it’s unlikely I will hear from them!
Absolute con merchants
Absolute con merchants! Unfortunately, I never read any reviews of the site as I just fell for the product….which never arrived!
After several emails back and forth telling me to check with a neighbour/post office!
No proof of delivery like other companies.
However much you love the product…don’t waste your money…it isn’t arriving!!!
Item received poor quality
Ordered a memory journal for me to fill out for my children. Advert on Facebook… however, took 3 weeks to arrive (first red flag). On its arrival the journal book looks and feels cheap and nasty. Not worth the money!! Stuck as postage costs aren’t refunded and I’ll be paying to return it. They must be laughing all the way to the bank.
THIS IS A SCAM
THIS IS A SCAM - DO NOT ORDER FROM HERE - PRODUCTS NEVER ARRIVE AND NO TRACE ON TRACKING WEBSITE!! NO MONEY BACK EITHER
Ordered 10days ago shipping update…
Ordered 10days ago shipping update email was received straight away, since then nothing!!
Tracking information states not found and unknown!!!!!
I’ve emailed and No reply!!
Steer clear!!!!
Scam site
Wish I’d checked them on this site before buying.
Sent me an email saying they were being shipped a week after I bought the toys, the carrier didn’t and still doesn’t recognise the order. I’ve emailed them and no reply. Ordered the product four weeks ago.
Obviously they’ve just taken my money and run. Probably set up with another name as the products are on other site’s advertising on Facebook that are very similar.
Very poor customer service sent 3emails…
Very poor customer service sent 3emails still no reply been waiting 2weeks for my order with no idea when arriving will never use this company again
Be careful when ordering from this site
Very dissatisfied
The advertised 10% discount offered was not honoured at Checkout.
The order hasn’t arrived 8 days after being dispatched ( who knows where from).
Emails are not responded to.
Be cautious re this company.
Scam- nothing arrived but money taken
Product hasn’t arrived (ordered many weeks ago), emails to customer services are unanswered. Clearly a scam. DO NOT GIVE THEM YOUR MONEY OR “BUY” ANY PRODUCTS.
I had no idea that what I ordered was…
I had no idea that what I ordered was coming from China. Over 2 weeks later still no sign of thr delivery. Wanted to support a business that wasn't one of the big names but that was a mistake. Also they wanted me to add a tip for their staff when paying. Never seen that before on a website. Glad I declined! I should have checked reviews beforehand.
Never received item
Never received item. I think they are a con.
Has made me more aware not to trust face book ads
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