Treat Boxx Confectionery Reviews 

131
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Always a great mix of sweets beautifully packaged and presented. Great service and quick postage time. Will continue to use on a regular basis for presents etc as all my family love the contents.

Rated 5 out of 5 stars

Lovely to be able to choose my family favourites and receive in the post. Was surprised by how quickly they arrived and how well they were packaged. Everything was very fresh (not hard and unappeti... See more

Rated 5 out of 5 stars

I have ordered twice now and both orders arrived quickly and beautifully presented. The mystery halloween pick and mix was amazing and such a good mix of different things. The other order was for spec... See more

Rated 5 out of 5 stars

Great price, great selection to choose from, delivered on time and kept updated, have ordered twice and would definitely order again

Company details

  1. Confectionery

Written by the company

UK based online Pick n Mix Sweet Shop


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yummy sweets

Bought treat bags a few times now and great service, fast delivery and excellent quality sweets.

April 7, 2021
Rated 5 out of 5 stars

I have ordered a few times now

I have ordered a few times now. I have always been so pleased with the sweets I received and loved the different flavours fudge. Amazing service. Would recommend ordering from treatboxx

April 5, 2021
Rated 5 out of 5 stars

Pick me up

Use this company often but this time I was so impressed to find I could send a gluten free box for my son who has coeliac. He was very happy!
Great to support small businesses and the service is great too. Even enclose a hand written message
Will use them again and again!
Thank you!

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Mother's Day sweets

Mother's Day sweets
Easter sweets.
Lovely package with lemon & pink tissues paper around them Cute.😊
I also like the Resealable top on the Bags.
Would Definitely Recommend.🐣

March 5, 2021
Rated 1 out of 5 stars

What product?…

I retract my comment given I have now been assigned a refund

March 4, 2021
Treat Boxx Confectionery logo

Reply from Treat Boxx Confectionery

This review is infact incorrect and a misrepresentation of the service Treat Boxx provides and the customer has been asked to remove the review - after receiving an initial email at 8:45am this morning claiming the order was late (order placed Thursday 25th February, Dispatched Monday 1st which is 2 working days) you were responded to exactly 25 minutes later explaining due to covid delays within the Royal Mail system parcels may arrives a few days late, at the earliest 2nd Class would take 2/3 days and to get in touch after 10 working days should the parcel not arrive as this is the soonest Royal Mail will look into it.

You then sent a further email a few hours later explaining that you were “furious, that it was unacceptable, and that your address was clearly correct” after Royal Mail tried to deliver your parcel on time but had to return to sender due to not being able to locate your house and left this 1* review before allowing any response from myself.

After checking your order further, you had inputted an incomplete address so it was being returned to sender as Royal Mail require a house number or a house name - this is not the fault of Treat Boxx nor Royal Mail.

It is the customers responsibility to ensure the address is correct, in previous circumstances I have resent all parcels at my own expense where a customer has accidentally missed something off and they have politely emailed to let me know it had been returned to sender if they hadn’t realised before it was dispatched.

Your order however has been refunded at your request.

Treat Boxx is ran solely by myself (Sam) and I pride myself on the 5* service I provide, quick customer service responses, and quality confectionary which is highlighted in all previous reviews.

Thank you.

Rated 5 out of 5 stars

A delicious treat!

Beautifully presented, good variety of sweets in the Mother's Day pouch (treated myself early!). Communication was great and the sweets arrived really promptly. Would recommend and will definitely be buying again!

February 26, 2021
Unprompted review
Rated 4 out of 5 stars

Nice sweets

Nice sweets, they arrived on time. A little expensive for the size but nice as a one off treat for the kids.
Really love the valentines pack 😊

February 3, 2021
Rated 5 out of 5 stars

Amazing!

Amazing, good quality sweets 🤩 3rd order now and will definitely continue to order in the future! 🍬🍭🍫

February 2, 2021

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