Treatdirect Reviews 146

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Having suffered with acne for around 10 years, I had finally managed to get it under control for a solid 2–3 years. During that time, my skin was relatively clear and it gave me a huge boost i... See more

Rated 5 out of 5 stars

I had acne issues for as long as I can remember and have tried different treatments but nothing worked till Treat direct was recommended to me by a friend. From the consultation to the ease of conduct... See more

Rated 5 out of 5 stars

I have struggled with my skin for over 15 years with lots of dermatologists products helping temporarily but never actually fixing the problem completely. Tretdirect has completely cleared my skin. I... See more

Rated 5 out of 5 stars

I have been with tretdirect for over 6 month now after the NHS kept prescribing me with antibiotics that just did not work on my hormonal acne. I could not be happier. My skin is fully healed, no... See more

Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

TreatDirect’s UK based, GMC registered Doctors provide the fastest solution for diagnosis and treatment of acne with all tests and products delivered direct to your door. As a virtual service, you can have your video consultation from the comfort of your home at a time you choose. We are able to treat mild to severe acne with specialist products and medications normally only available from the NHS, without the need for a referral from your GP or delay for an appointment. We are CQC registered and all medications are dispensed by a UK registered pharmacy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

BEST CHOICE EVER!

Having suffered with acne for around 10 years, I had finally managed to get it under control for a solid 2–3 years. During that time, my skin was relatively clear and it gave me a huge boost in confidence. Unfortunately, it eventually came back—and this time it was worse than ever before. It was incredibly frustrating and honestly quite disheartening to feel like I was back to square one after making so much progress.

I tried absolutely everything I could think of to get rid of it again. I changed my diet, cut out certain foods, improved my skincare routine, and even tried multiple treatments and tablets prescribed through the NHS. While I appreciated the support, nothing seemed to make a lasting difference. I was eventually referred to a dermatologist through the NHS, but the waiting time was around a year, which felt far too long considering how much my acne was affecting my confidence and day-to-day life.

I had always known about Accutane, but I was very hesitant to try it because of the potential side effects and the negative stories you often see online. However, things reached a point where I felt I had no other option and needed to take that step for myself.

Now, after around 6 months of treatment, I can honestly say it was one of the best decisions I’ve made. My acne is completely gone, and my skin has never looked better. The only side effects I experienced were dry lips and some dryness in my skin, which were manageable and expected.

I would highly recommend Treat Direct to anyone struggling with persistent acne. My experience has been extremely positive, and seeing such great results has been life-changing. In fact, my brother has recently started using them too, and within just three weeks, his acne has already improved massively.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

After struggling with acne for years

After struggling with acne for years, I finally decided to seek professional help. I had tried countless over-the-counter products and multiple courses of antibiotics, but nothing gave me long-term results. The waiting list on the NHS felt too long, and my skin was really starting to affect my confidence and how I felt day to day. A friend recommended Treatdirect after having a very positive experience herself, and I’m so grateful she did because it truly changed things for me.

The consultation process was organised and happened very quickly after I enquired. Dr. Korzeniowska was incredibly helpful, knowledgeable, and supportive throughout my treatment plan, and she took the time to explain everything clearly and thoroughly. I really appreciated that the consultation was free of charge and there was no obligation to proceed. All my questions were answered in detail, including what to expect during treatment, the possible side effects, how blood tests and monitoring would work, and the realistic timeline for results. I felt fully informed before making my decision.

From consultation to starting my first tablet, the entire process was smooth and efficient. Communication was excellent throughout — I never had to chase for appointments, prescriptions, or information. Everything was clearly laid out and very well organised. Monthly check-ins happened exactly when they were supposed to, and I always felt supported and listened to. During treatment, I experienced dryness and a slight purge at the beginning, which I had been prepared for. The guidance on managing side effects, especially around skincare and hydration, made a huge difference and helped me stay consistent and reassured.

Now that I’m nearing the end of my course, the improvement in my skin has been incredible. It’s clearer and smoother than it has been in years, and the difference to my confidence is honestly life-changing. I only wish I had started sooner. I would absolutely recommend both Dr. Korzeniowska and Treatdirect to anyone struggling with persistent acne and considering this step. The professionalism, organisation, and genuine patient care have been 5-star from start to finish.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Wish I did this years ago

I struggled with persistent acne for years and felt like I had tried everything: prescription creams, antibiotics, facials, laser, skin cycling etc. Nothing made a lasting difference and it definitely had an impact on my confidence. I eventually decided to look into isotretinoin and came across Treatdirect whilst researching my options.

The initial consultation was organised quickly and felt thorough and professional. I appreciated that it was informative rather than pressured - everything was explained clearly, including potential side effects, monitoring requirements, and what the overall process would involve. I had plenty of opportunity to ask questions and never felt rushed. Communication throughout the process was efficient and responsive, which made something that initially felt intimidating much more manageable. What stood out most was the sense of being supported by a knowledgeable team who genuinely cared about achieving safe, long-term results for my skin.

From consultation to starting treatment, everything was handled in a structured and organised way. Blood tests, check-ins, and follow-ups happened when they were supposed to, and I didn’t have to chase anyone for information. During treatment, I experienced the typical dryness and some sensitivity, but I was given practical advice on how to manage side effects, which helped a lot. Around the middle of the course, I began to see consistent improvement, and by the end my skin was dramatically clearer.

Now that I’ve completed treatment, I genuinely wish I had considered this option sooner. My skin feels calmer, clearer, and much easier to maintain. Beyond the physical improvement, the biggest difference has been in how I feel day-to-day - not constantly thinking about my skin has been freeing. Overall, my experience with Treatdirect was smooth, professional, and reassuring, and I would recommend them to anyone considering this route after struggling with acne long term.

January 29, 2026
Unprompted review
Rated 4 out of 5 stars

Discovering Treat Direct has been a…

Discovering Treat Direct has been a transformative experience for me, and I wholeheartedly endorse their services. Years of battling severe acne left me disheartened after numerous ineffective treatments, until I stumbled upon Treat Direct and embarked on the Roaccutane regimen with their guidance. From my initial meeting, the staff impressed me with their professionalism, empathy, and unwavering support. They attentively addressed my concerns, clarified the process, and instilled a sense of assurance in my decision.What distinguishes Treat Direct is their effortless, private service paired with outstanding communication. Everything was made simple—from scheduling appointments to receiving my prescriptions. I always felt informed and never pressured, with each phase managed with meticulous care and promptness. The medical team diligently tracked my progress, ensuring my safety and understanding throughout my treatment journey.Roaccutane itself has been nothing short of miraculous for me. Within a few months, my skin clarity surpassed my wildest expectations. Following the completion of the treatment, I experienced a significant boost in confidence, shedding the need for makeup and fully engaging in social interactions. I finally embrace my appearance, and that transformation is attributable to Treat Direct's remarkable attention and care.Their comprehensive, patient-centric methodology was pivotal. Whenever concerns or side effects arose, they offered quick, heartfelt advice and comfort. The advantage of virtual consultations without sacrificing quality was revolutionary. For anyone contemplating Roaccutane and seeking a provider that truly values your health and delivers expert, customized care, Treat Direct is my firm recommendation. They have enhanced not only my skin but my overall quality of life. Special gratitude to Dr. Maria.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

I have struggled with my skin since I…

I have struggled with my skin since I was 14 (I am now 41) and after trying every lotion, potion and medication from my GP I had enough. After speaking to my GP and being told the waiting list for dermatology was over 18 months I knew I couldn’t wait that long as my skin was not getting better and leaving scarring so I looked into private dermatologist services. As a busy full time working mum I didn’t have time to attend face to face appointments so after much research I decided to go with Treat direct. I had my initial appointment and was told I was suitable to start isotretinoin I actually cried with relief that I will finally be able to get my acne sorted. After signing up I was sent the blood test kits, information and pregnancy tests swiftly and the customer care team were always available if I had any further questions or concerns. I had monthly catch ups with the doctor who is super friendly and gave great recommendations when I advised of any symptoms (dry lips are a given so be prepared haha) fast forward to now I have been discharged after 6 months and when I say I am so happy with the results it’s a understatement. I haven’t had any spots in over 4 months my skin is completely clear!! Which anyone who has suffered with acne will understand the joy in this. It has boosted my confidence, I no longer feel sad when I look in the mirror and I actually enjoy doing skincare now. So for anyone that is on the fence just do it! Don’t wait decades like I did the time truly does go fast and I cannot recommend treat direct enough they have been amazing and the whole process has been so straight forward. Thank you again guys really cannot thank you enough :-)

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Please give this a try!

This is my second time on roaccutane unfortunately, because a series of hormonal changes made my skin go crazy and nothing else was working. I’m sure I don’t need to remind anyone of the complete anguish and disappointment at having really nice clear skin and then suddenly fighting a losing battle against your hormones. Especially at age 38, i was really hoping not to have to deal with this any more. I bought some retinol cream, every topical under the sun, tried getting hydrafacials, and was really getting nowhere. I also tried focusing on gut health and eliminating items from my diet but that didn’t work either. My confidence was really low, and I decided to get in touch with Treatdirect.

The process itself is extremely easy. I had regular phone calls every step of the way so I knew what to expect. The first step is a blood test and pregnancy test and that was fine for me. The clinic I was booked into in London was also really good, quick and professional and made the blood tests super easy. Once all is cleared with the doctor the medication is simply delivered to your home, it couldn’t be easier. I had 3 blood tests along the way, which gave me some really good peace of mind about how I was doing internally. This is certainly a harsh drug but the side effects were minimal for me. The doctor and I decided on a low dose longer term to really make sure the skin was learning to behave! I mentioned to my doctor that my joints were a little sore and I was recommended glucosamine and Omega 3 and both of those definitely made a difference for me. I’m actually still taking them as they’re helping a lot. I had no skin dryness at all. I went on a summer holiday and didn’t have any skin irritation or sensitivity issues at all. A good spf is a must though, it will make your experience much more bearable. I recommend Aquaphor for lips and patches of dry skin too.

I couldn’t be happier with the results. Even during hormonal swings, my skin stays even, and it’s really encouraging that it looked so good even on a low dose. I looked back at some pictures from before I started the Roaccutane and I’m so pleased that I did it. I would recommend this to anyone. Personally I found the cost very reasonable, and it was some of the best money I spent. The cost of an initial consultation with a private dermatologist in london is upwards of £350 before anything else even happens. The NHS route was not an option for me because of the long waiting times, and I sincerely doubt that I would have been given the personal service that TreatDirect provides. I wish this service had been around when I was a teenager, I’m honestly so grateful that it exists. Yes it is a serious drug, but under the doctors care you’re in safe hands and the side effects are completely manageable. I can almost guarantee that if you give it a try you’ll be delighted with the results.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

I came off the pill and my skin went…

I came off the pill and my skin went crazy! I lost all my confidence and was feeling really down about it so i decided to give accutane a go with treat direct after nothing else worked. I had my initial call with Dr Niarah and instantly felt hopeful again. She was really reassuring and talked me through what the treatment plan would look like. I decided this was the best route and the team at treat direct got everything going for me so quickly. I think it was about 2 weeks after my enquiry i already had my blood test done and tablets on the way. It was so much easier than going through the nhs waitlist. My skin started to clear pretty much straight away. I had a minimal purge that lasted about 2 weeks but other than that my skin was improving everyday. The team answered all my questions even when i was emailing constantly! I had Dr Niarah through all my treatment and i couldnt fault her! She was amazing. I have now completed my course and i am so happy with my results, it was worth it!! I had minimal side effects, only experienced dry lips and skin and joint pain but only slightly after the gym! I was so scared to start when reading things online but treat direct made everything to easy and simple, i couldnt recommend enough!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Life-changing treatment with TreatDirect

I just completed my 6-month acne treatment with Treat Direct, and I honestly couldn’t be happier with the entire experience. I didn’t even bother going through the NHS because I knew it would take too long to get any real help — Treat Direct was the perfect fit for me in terms of speed, convenience, and the personalised support they offer.

From the very first consultation, everything moved so quickly and smoothly. Treatment started almost immediately, and I felt informed and supported every step of the way. The monthly video calls with Dr. Maria were incredibly reassuring — she was always friendly, professional, and genuinely cared about my progress. She made sure I was comfortable with each stage of the treatment. The email support team were also fantastic: kind, prompt, and super efficient whenever I had any questions or needed advice.

The treatment itself has worked absolute wonders. I still can’t believe the difference it has made to my skin — it’s honestly been life-changing. The most noticeable side effect I experienced was dryness, but that was completely manageable with the right skincare. The treatment began to work almost straight away — I had a small purge in the first week, but after that, my skin cleared up and has stayed clear since. Even the redness I used to have has completely gone.

I highly recommend Treat Direct to anyone struggling with acne and looking for a fast, effective, and supportive treatment plan that actually delivers results. The 6 months flew by, and I’m genuinely so glad I made the decision to go with them.

They also recommend the correct skincare products to use during and after treatment, and offer helpful advice on how to maintain healthy skin in the long run.

Truly a great experience from start to finish, and I am just so happy with my whole experience with them.

Thanks so much to the whole team.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Life changing experience!

I’ve had an excellent experience with Treat Direct, and I’m so glad I chose them for my acne treatment. From the very beginning, the process was smooth, fast, and incredibly supportive. What really stood out to me was how attentive and personal the service felt. It’s not just a one-size-fits-all approach—they took the time to understand my skin, my concerns, and my goals before starting my treatment.

Throughout my journey, the communication has been consistently clear and responsive. Whenever I had questions—whether it was about products, progress, or adjustments to my dosage—they were quick to respond with helpful, professional advice. That level of reliability made me feel like I was in really good hands and genuinely cared for every step of the way.

I also appreciated how efficient everything was. There was no long waiting time to get started, and my prescriptions arrived quickly. The whole process felt really streamlined, without sacrificing the quality of care or attention to detail, which made everything so much less stressful.

Most importantly, I’ve seen genuine results. My skin has improved significantly since starting treatment, and for the first time in a long while, I feel more confident and comfortable in my own skin. It’s made a huge difference to my self-esteem, and I honestly can’t thank the team enough.

If you’re struggling with acne and feeling overwhelmed or unsure where to turn, I would highly recommend Treat Direct. They combine expert knowledge with compassionate care, and they truly listen. It’s rare to find that level of personal attention in a clinical setting, and it made all the difference for me.

A huge thank you to Treat Direct for all you have done for me - You have done more than you know!

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Finally finished an 8 month course

I started my accutane journey back in September and completed an 8 month course. I can proudly say I am very pleased with the results and haven’t felt this confident in my skin for 10 years! With the NHS being a long wait, I wanted to take matters into my own hands and use TreatDirect and it was the best decision I’ve made. I found them on an instagram advert. From my initial first message. I was doing my blood test within a week and then prescribed the medication a week later.

As usual I did have a purge however my acne cleared after a few months. I did have to expand my course treatment, which was agreed with Dr Maria as she wanted to ensure I was discharged till I was completely satisfied. I didn’t suffer from any side effects terribly, only joint pain but it was minor, all I can recommend is it ensure your diet is healthy and to drink lots of water.

It was an easy process to begin the course and the team were very helpful with answering my questions (Monica & Cate)

The set up of the blood tests and monthly check in’s ensured I was in good health and still fit to carry on my course.

A big shout out to Dr Maria, who I had monthly check ins with. She would listen to how my treatment was going and how I felt and would answer any questions as well as giving recommendations.

I really recommend this course as it’s definitely transformed my skin and life, if you’re questioning on wether to do it, definitely go for it and don’t listen to all the negative things you hear about it on the internet.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Isotretinoin

I’ve had acne since I was 13, and it progressively got worse as I got older. Over the years, I tried countless treatments — from over-the-counter drugstore products to prescription creams and antibiotics. Some helped a little, but nothing gave me long-lasting results. The acne always came back, often worse than before. It really started to affect my confidence. On bad skin days, I didn’t even want to leave the house. I was on the waiting list for a dermatology appointment for months with no clear timeline, and I felt stuck and frustrated.

While researching alternatives, I came across TreatDirect and read about their Accutane service. I decided to enquire, and within days, I had my first consultation. I couldn’t believe how quick and efficient the process was. I started my Accutane course just a couple of weeks later. The consultations were professional and informative, and I felt supported from day one. My regular check-ups were always on time, and my dermatologist was knowledgeable, approachable, and understanding.

In the first few weeks, I experienced a small purge, but it wasn’t anything too extreme. The main side effect I noticed was dryness, especially on my lips and skin. Thankfully, my dermatologist gave me great product recommendations to help manage this, and it made a big difference.

Now, I’m in the final days of my treatment — and for the first time in years, I have no active breakouts. My skin is clear, and I feel so much more confident. I only wish I had done this sooner. TreatDirect made the whole experience easy and supportive. I would absolutely recommend them to anyone who is struggling with acne and looking for a real, long-term solution

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

The best solution provider for acne

After struggling with persistent acne for over 12 years, I finally decided to seek treatment through Treatdirect. The NHS waiting lists were impossibly long, and my confidence had hit rock bottom. When I discovered Treatdirect's online service (through Instagram), I knew this was my chance to finally address my acne problem.

The consultation process was seamless. Within days of my initial inquiry, I had a thorough video consultation with Dr. Maria who took time to understand my history and concerns. The doctor was incredibly professional, explaining all aspects of Isotretinoin treatment without any pressure. Best of all, the consultation was completely free with no obligation, which made me feel confident that their priority was genuinely helping patients rather than making sales.

The speed from consultation to treatment was impressive - my complete isotretinoin package, including all necessary pregnancy test kits, arrived within just seven days of my initial appointment. The team offered thorough guidance on what to anticipate throughout the process, answered my queries without delay, and organized regular monthly monitoring sessions as required. Dr. Maria consistently took initiative in tracking my development and made sure I felt fully supported at every stage. Though I had to travel briefly from the UK, Treatdirect provided a flexible experience to ensure I could still be on treatment while away. Also, patient's health and safety is their priority as I had to carry out a blood tests before starting isotretinoin and during the treatment to ensure my body and organs were safe.

My 8 months treatment went smoother than anticipated. I experienced typical side effects like very dry lips, scalp and skin. Fortunately, I didn't purge. By the third month, my skin began clearing. Treatdirect provided excellent guidance on managing side effects, that made the journey much more comfortable. Now that I've completed treatment, my skin looks absolutely amazing. As an African, I had initial doubts about the treatment workingskin type for my . However, I am genuinely amazed by the positive outcome and wish I had started this journey sooner. I am a few days post treatment and I hope this result lasts forever. Currently in talks about after care to help maintain a good skin. I would wholeheartedly recommend both Roaccutane and Treatdirect to anyone struggling with persistent acne. This treatment has been truly life-changing for me.

May 28, 2025
Rated 5 out of 5 stars

Life changing skin + confidence

Treat Direct has truly changed my life, and I can’t recommend them highly enough. After struggling for years with severe acne and trying countless treatments that never worked, I finally discovered Treat Direct and began my journey with Roaccutane under their care. From the very first consultation, the team was professional, understanding, and incredibly supportive. They took the time to listen to my concerns, explained the process clearly, and made me feel comfortable and confident in taking the next step.

What sets Treat Direct apart is their seamless, discreet service and excellent communication. The process was so straightforward—from booking an appointment to receiving my medication. I never felt rushed or left in the dark. Every step was handled with care and efficiency, and I always had someone to reach out to if I had questions or concerns. Their medical team monitored my progress and made sure I was safe and informed throughout the course of treatment.

As for Roaccutane itself—it’s been life-changing. Within a few months, my skin began to clear up in a way I never thought possible. Now, after completing the treatment, my confidence has soared. I no longer feel the need to hide behind makeup or avoid social situations. I finally feel comfortable in my own skin, and it’s all thanks to Treat Direct and their exceptional care.

Their holistic, patient-first approach made all the difference. Even when I had concerns or side effects, they responded quickly with genuine advice and reassurance. The convenience of remote consultations without compromising on quality was a game-changer. If you’ve been considering Roaccutane and want a company that genuinely cares about your well-being and provides expert, personalized service, I highly recommend Treat Direct. They’ve not only helped improve my skin—they’ve helped improve my life. Also a special thanks to Dr Maria.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Treat direct have been simply amazing

Treat direct have been simply amazing. I would do this over again in a heartbeat if I had to (but I hope I don’t need to lol). My acne was hormonal and self inflected as years ago I went off birth control and started getting a few spots (bare in mind my skin was super clear before) so of course I started panicking and using random products in my face. I literally destroyed my barrier to the point where cystic acne developed which made me more desperate and as a result I would use more products. A vicious cycle! For four years my self confidence was on the floor. Depressed and anxious all the time. Scared to leave the house. I contemplated accutane but I was too scared of the purge. I really wish I had started earlier. My acne was already bad so the purge wouldn’t have made a difference. Instead I worked with an aesthetician and was doing monthly peels which helped a lot but then I got pregnant and boom acne returned. I knew my skin was just destroyed. Long story short, October 2024 I thought that’s it I’m going on accutane. I started searching on Google “private accutane” or “private dermatology” and came across treat direct and I just went for it. The consultation was quick and after two and half weeks of that I had my medication already. Purged a little bit the first 2 months and by month three I started seeing results. Now 6 months later my skin is the best it’s been. Thanks God for finding treat direct. My experience with them was also very smooth. They would always reply to my emails. I did have trouble doing the bloods on my own so I went to my GP explained the situation and told them exactly what I needed tested so I just did it with them and dr Maria was fine with that as well. So if you struggle to do your bloods, you could just go to your GP. Dr Maria also recommended a antihistamine the first few months which I think really helped ease the purge down. I used very minimal products, face wash, moisturiser and sun screen when it was needed. I live in the UK and work in an office so I normally check in the morning before leaving the house what is the UV index in my city and if it’s 2 or more I’ll put spf, otherwise I won’t (but that’s just me). I will now get a maintenance skin care product perscribed by treat direct (tretinoin).

Honestly, don’t overthink it and I hope if someone sees my review to just take that as their sign and go for it. It was the easiest process and nothing compared to the NHS that you need to wait ages for. Just go for it!

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

Don’t wait

My journey is probably different to the average client. I’m in my forties and started on TRT last year. After 4 months, I developed acne on my chest, shoulders and upper back. All the usual topical treatments – benzoyl peroxide, sulphur, adapalene – had no effect. Neither did courses of antibiotics.

Not only did it massively effect my confidence, some of the spots were very painful and my mood and self-esteem really suffered.

I contacted a local dermatology clinic, who gave me an estimate of £4,000 for a course of isotretinoin. And there was a two month wait for the initial consultation. I almost resigned myself to coming off TRT, which meant going back to having no energy or motivation, the prospect of which was awful.

One evening, an advert for Treat Direct came up on Instagram. I was very impressed with the amount of detail on the website, and in particular, the fact that they offer lower-dose, longer course treatments. I’d read a lot about this, and it seemed an ideal way of managing my acne whilst keeping side-effects to a minimum.

Before long I had a free video call with Dr Maria. I’d emailed some pictures over ahead of time, and we talked about my acne and how it had come about. I was so relieved when she said that she could help me, and I quickly received the home blood test kit to make sure I was fit and well to commence treatment. Having received the all clear, my medication was posted out immediately.

I can honestly say that I had very little in the way of side effects. My skin was drier, but nothing that regular moisturiser and SPF couldn’t handle. I did struggle with dry eyes at higher doses, but I’ve had issues with that previously, so it wasn’t solely treatment related. And when I spoke to the team at Treat Direct about it, they immediately advised me on how to manage it. The team is very responsive.

Everyone’s experience will be different, but for me, my skin was noticeably less greasy after the very first capsule. I was amazed. And my acne reduced significantly within a few weeks. I’ve just completed my treatment, and can’t remember the last time I got a new spot.

People often criticise isotretinoin because it can have strong side-effects. I can understand people thinking that, but I think they underestimate the massive psychological burden of having acne. And in terms of side-effects, you’re monitored closely throughout, so the risks are largely mitigated.

If you’re stuggling with acne, and have tried all the usual treatments, reach out to Treat Direct. You don’t have to live with acne, or the misery it brings.

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

I have suffered from cystic acne for 5…

I have suffered from cystic acne for 5 years and I had tried everything I could before coming on to accutane. I was very worried about the side effects and starting the journey but I am so glad I decided to take the plunge with Treatdirect.

They are very upfront about costs and even have a payment plan option which is really helpful, since it can be expensive. You have a monthly appointment with a doctor, and Dr Maria was amazing. Answered any of my questions, even when I started to have a few symptoms of rashes on my hands. The admin team are also great at responding to your emails, setting up your calls and giving you all the information you need. I had a few hiccups with a blood test near the end and the whole team were very understanding and never let it affect my treatment.

I was nervous about what it all entails, but you will be sent blood tests every month or so for you to do a finger prick test and send back to the lab. This is super convenient for most people! You will also be sent all the pregnancy tests you need and required to take it photos of your face and prove your negative test before each consultation. If there’s any concerns, the doctor will raise them for you.

If you struggle with reynauds or having cold hands, the finger prick tests can be a bit difficult. However on my last test, I was able to get blood tests done through my GP to make the process easier.

Now I’ve finally finished my course, I no longer have any active acne and my side effects were fairly minimal. I can go into the summer feeling confident again without any makeup and I feel assured if I had any concerns post accutane, I would be able to get in touch with the team and get support.

If you’re looking for an online, easy treatment plan for acne, I 100% recommend Treatdirect.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

After years of struggling with mild but persistent adult acne, I finally decided to seek help privately after becoming disheartened with long NHS waiting times and the lack of results from over-the-counter treatments and antibiotics. I came across Treatdirect and was really impressed from the outset – the admin team were incredibly helpful, replied promptly to all of my questions, and the entire process felt smooth and professional from start to finish.

The initial consultation was organised very quickly, and I felt completely at ease. The doctor was very knowledgeable and took the time to explain everything clearly, with absolutely no pressure to go ahead. Once I chose to proceed, I was amazed at how fast everything moved – from consultation to receiving my first treatment only took a matter of days. Delivery was super quick and discreet, and the price was very reasonable compared to other services I had researched.

What really stood out was the proactive communication and excellent aftercare. I didn’t need to chase anything – Treatdirect got in touch at every stage to check how things were going, arrange follow-ups, and offer advice. It was incredibly reassuring, especially during the early phase of treatment when I experienced some dryness and a mild purge. Their support made it easy to manage side effects, and their recommendations were really helpful.

Now, almost at the end of my treatment, my skin has never looked better. It’s been a real confidence boost, and I honestly wish I’d found them sooner. I recently also received a prescription for a follow-on tretinoin cream through Treatdirect, which has been brilliant for maintaining and improving my results further. I would 100% recommend Treatdirect to anyone considering this treatment – they have been outstanding throughout.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

I had acne issues for as long as I can…

I had acne issues for as long as I can remember and have tried different treatments but nothing worked till Treat direct was recommended to me by a friend. From the consultation to the ease of conducting the blood tests down to medical discharge and monthly follow ups, everything went smoothly for me. I was initially concerned about the purging stage but luckily I didn’t purge. My only issue was muscle pain which declined after the doctor prescribed some supplements that helped. My skin looks flawless right now and I can gladly say going on accutane with Treat Direct was the best decision I made for my skin.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and incredible results

I sought treatment from Treatdirect because of the wait list to get a dermatology appointment on the NHS. I suffered from acne for a long time and had tried so many different creams, tablets and prescriptions from the GP, but nothing worked. My self confidence was low and I was in desperate need of something to help. A friend recommended Treatdirect to me so I decided to contact them and make an enquiry. I got a reply from them the very next day offering a free consultation.

My private doctor was knowledgable and very reassuring. I left the consultation feeling as though, finally, I’d be able to get the help I needed. The process was both thorough and speedy. Once I had sent off my blood test (which was a quick and easy process) to the clinic, I received my tablets in the post . I was given clear, easy to follow instructions as to how to take the tablets and my private doctor would answer any questions I did have over email.

The process is so well organised; I did not need to chase anything as everything was organised for me so succinctly and smoothly by Treatdirect. With every consultation, the doctor would check in with me mentally and ask me how I am getting on, providing me with advice and tips on skincare throughout the process. Now that I have completed the process, I am SO glad that I did it. It is 1000% worth it. My confidence is finally back! The doctor has given me tips on where to go from here, so the process of coming off of the tablets is not as daunting. I wish I had done this sooner!

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

My experience accutane

I tried many treatments before opting to go with treat direct , had tried so many over the counter medications and course of antibiotics prescribed by the GP . I had been waiting for the nhs referral for accutane but after getting sick of waiting I had a look and came across treat direct . At first I wasn’t sure how it would work but once I contacted the team and began the process I was at ease . Setting up payments was easy and I’d usually get a pretty quick response from the team via email if I had any questions .

I was given advice on what supplements can help reduce the side effects of accutane and these worked wonders . I went through a purge as expected but it really wasn’t too bad . Apart from dry lips , a bit of dryness and a small purge I didn’t experience many side effects . The course went a lot smoother than I expected . Dr maria was great throughout the process ,I had monthly checks and emails to make sure everything is going good . I did panic when I was breaking out towards the end but the doctor quickly reassured me and upped the dosage to give it the final push .

Overall I’m really glad I went through this process and would recommend treat direct to anyone who is sick and tired of NHS waiting lists and is looking for another reliable source . I had do to a monthly pregnancy tests , I also had my full bloods done I felt like I was in really safe hands . I have gained so much confidence after completing my course of accutane with treat direct. I am very thankful to them for this whole experience . I had been dealing with acne since the last 5 years and the difference these last couple of months has made is unbelievable . I am now much more confident in my skin and I’m glad I didn’t wait around for the nhs waiting lists as it was really affecting my confidence . To anyone that is unsure to take the risk I’d highly recommend taking it as even I was apprehensive at first but it has been so worth it .

April 2, 2025
Unprompted review

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