Tred Reviews 79

Got this card a couple of months ago, the app is easy to use and tracking carbon footprint is a genius idea. I've already made better choices like using public transport more often than I used to, which has also been helpful in saving on those taxi rides I was tempted to take when feeling lazy.

Emails and customer support forum very helpful in informing you beforehand what functions are available or developing. I love that their blog is open and honest about their roadmap and what you can and can't at each stage of its development

been a tred user for almost two years now signed up when they allowed us to through email. only thing i have a problem with is being able to use it for day to day use like direct debits and stuff other than that i have no problem

Funky new financial services app that helps monitor CO2 etc. In beta. Nice people and personal service.

Love my Tred account for tracking the carbon impact of my purchases - both from Tred and my other cards. With offsetting I can feel like I’m doing a bit for the environment.

The best. I’ve used other eco friendly banks in the past and this is by far the best one. Customer support has been unbelievably efficient; you wouldn’t think the app is still in beta status.

Had a couple issues like any bank, but all sorted the same day and explained fully.

Emails sent before the app goes into maintenance, giving you enough time to sort any money you’d need during this period (and always early hours of the morning where people wouldn’t really be using their card, so customers unaffected).

Will update my review in time, but so far, amazing and would definitely recommend.

(Also received wilder flower seeds from the company simply for using my card so much! Such a nice gesture!!)

Thanks again!

I love Tred! They have to improve more but I know they will get there. But in general I love the brand and what they are doing.

Been using the Tred card for a few months now which has worked well. The app is easy to use and new features are being added all the time. The customer help has been very quick and knowledgeable. Also great to support a small ethical company trying to make a difference and support the environment, which sadly is not a common theme in financial services.

Love everything about this card. I’m learning where my spending habits have most impact, how and where to reduce that impact…and I’ll be planting trees as I go. The app is well laid out and simple to navigate.

Only used card twice once online once in shop ,then found had been cloned. So cost me £5.99 new card. Lucky you can freeze and request pin code before any payments taken. Great service thanks for saving the planet.

Great customer service, company is doing good work, looking forward to seeing where they go

Great company doing great work.
While there are some minor issues, this is to be expected as they are still in beta testing.
Any problems I have had have been resolved very quickly by very friendly and helpful staff

banning gambling and betting is a bit puritanical don't you think

Really helpful and efficient customer service! :)

Delayed launch, taking multiple payment for transactions, flakey app experience and passive aggressive customer support.

The issues with Tred seem deep routed in their culture and roadmap.

As I’ve kept using the app, the experience has further degraded, if it ain’t broke don’t fix it.

Awful payments don’t arrive into your account
Lots of banks flag the sort code and details when other people try pay you money and then the sending bank sometimes won’t even let the payment sent
Have had lots of payments returned or not even arrive

So far it's been a really good experience with tred.
There has been a few hiccups but that is to be expected with a new company.
All issues have been resolved quickly by the team and the app is user friendly and easy.
If you care about the environment and want to offset your carbon footprint then don't hesitate to sign up!

So far so good with using my card. I have been using it in all my usual places and it nice to know what carbin foot print i am leaving. The one time i did have an issue my email was responded to quickly and the situation was soon resolved.

Great user experience and is a perfect way to make our planet greener.

Loving my TRED card so far! Set up was super easy, the app works really well and gives an immediate indication of the carbon footprint of all my purchases. It's already making me think differently about my purchasing habits, and being able to offset any CO2, by planting trees, is a bonus (and not a gimmick, they are conscientious about this!). When I have needed to contact customer support, they have been excellent; friendly, attentive and taking time to give me personalised answers to my queries. I even got some travel tips when contacting them from my holiday in the Lakes - Grasmere Gingerbread was a great shout!!! Highly recommend this card & the team behind it !

Fantastic experience of Tred so far. Card works flawlessly and the one time I needed help from customer services they responded within 45 minutes and had my query sorted. Couldn’t recommend them highly enough.