The Treehouse Board Game Cafe Reviews 70

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a game for the first time from this website for a friend’s birthday, that game was somehow sold out everywhere else(no idea why). Arrived on time, very nicely packaged, tracked, no problems wh... See more

Rated 5 out of 5 stars

Having enjoyed our visits to the treehouse board game cafe pre-covid we decided to try out their online shop whilst the cafe was closed. We've made 2 online purchases over the past year and both times... See more

Rated 5 out of 5 stars

Ruth and Andy work so hard to provide Sheffield with all our board gaming needs. They have interesting games in their online shop to buy and rent that often aren't available through mainstream stores,... See more

Rated 5 out of 5 stars

I ordered several games for family over christmas and all were delivered really promptly and where I had asked gift wrapped. I asked a question on facebook and got a prompt and helpful response (about... See more

Company details

  1. Game Store

Written by the company

We are a board game café and independent games retailer based in Sheffield, UK. As well as being a place for people to come and have fun round a table together, we sell board games and gaming accessories both in person and online with UK-wide shipping.


Contact info

4.9

Excellent

TrustScore 5 out of 5

70 reviews

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Rated 5 out of 5 stars

Wonderful service

Friendly, speedy and professional service. They even went the extra mile to add in a little birthday note when I asked - and posted it all out.
Incredible selection of games!

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

Ordered My City from Treehouse as it was sold out or too expensive elsewhere. Came quickly and undamaged.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

We bought a board game for our daughter to keep her entertained during this phase of lockdown. There is an amazing selection of games available and customer service is first class. Will definitely be going back

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and efficient delivery

Having enjoyed our visits to the treehouse board game cafe pre-covid we decided to try out their online shop whilst the cafe was closed. We've made 2 online purchases over the past year and both times opted for local delivery. Everything arrived on time and as described - board games, beer and cakes. We would definitely buy online again in the future.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

5 stars well deserved

I could say that I wanted to support local business - which was my initial thought, but to be honest the free local delivery made the purchase cheaper than the larger retailers - which is amazing. Great communication, quick delivery and beautiful product. Definitely recommend.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great place

Great place, well organised, well run. Friendly staff, great food and drink. Since pandemic they are really well set up for collection of online orders / browsing as a shop.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ordered a game on Wednesday morning, thought I would have to wait until Saturday to collect. Instead advised it was ready to collect that same afternoon. Everything ready when I arrived, very swift and friendly service. Enjoying the game already.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful staff

The website was well constructed and easy to use, and when I picked up my order the staff were very friendly and helpful and followed covid precautions.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great service, great games.

I saw that Treehouse advertised The Colour Monster game on their Instagram and I thought it looked like something our son would love.

I had a look on their site and found that and another game in their family section.

I ordered them both and got a confirmation email straight away. I noticed I’d selected click and collect, not delivery so I sent them an email to ask if they could do delivery instead. They replied really quickly and said they would deliver the next day (Saturday).

I got an email in the morning saying they’d deliver between 12.30 and 16:00. Sure enough, they delivered at 15:30.

Excellent communication and really fast delivery.

The games are great too!

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great advice, games, drinks & snacks

Great advice when choosing a game, and beautifully gift wrapped. Lovely choice of beers and snacks which made for a great evening in. Would highly recommend (and regularly do!)

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Interesting shop selections and prompt delivery

Ruth and Andy work so hard to provide Sheffield with all our board gaming needs. They have interesting games in their online shop to buy and rent that often aren't available through mainstream stores, and they have lots of lovely drinks and snacks (particularly good beer options!). The filters work great to discover new options that are duo or family friendly too. Whenever I've ordered from the online shop for either click and collect or delivery, the service has been speedy and without a hitch.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

A Treehouse to rely on

Customer service, communication and experience have always been most excellent in all quarters. They have never failed to please. Always friendly and always helpful. :)

February 15, 2021
Unprompted review

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