TreeMarker Reviews 550

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and rapid delivery service, noting that orders arrive quickly and are well-packaged. Many people highlight the high quality of the products, finding them to be exactly as described and effective for their intended use. The company's service is frequently commended for its helpfulness and responsiveness, with consumers appreciating the ease of ordering and the prompt resolution of any issues. A few other people also felt that the website's product descriptions could be more precise regarding compatibility, and some mentioned that certain product colors might be difficult for individuals with color vision impairment to distinguish.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the promptness and... See more

Product

Users describe positive interactions with product. Customers consistently praise the high quality of the... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the great and speedy service, often... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick confirmation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication about an item that was out of stock and very helpful when I ordered the wrong part and happy to swap to the correct one for me. Quick dispatch too. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Clear web shop and ordering system. Good descriptions of products. Timely delivery and good packing.

Company replied

Rated 5 out of 5 stars

I phoned out of hours with a delivery query and got a call back shortly after the office opened. This solved my problem completely. The way businesses should be run!!

Company replied

Rated 5 out of 5 stars

Needed tags as I was drinking the random dregs of what was left in the bottom of the 'survey box'. They came within time scales and could start afresh, on site, from 1-1000 (although 1 only needed 60)... See more

Company replied


Company details

  1. Garden Center
  2. Arborist and Tree Surgeon
  3. Forestry Service
  4. Landscaping Supply Store
  5. Tree Service

Written by the company

TreeMarker is a UK-based supplier of high-quality forestry tools and equipment, serving professionals in forestry, horticulture, and arboriculture, across the UK and Europe. Established in 2019, we specialise in tools for tree surveying, marking, and measuring. Our product range includes aluminium tree tags, diameter tapes, Spencer tapes, relascopes, clinometers and height meters, marking spray paint, forestry warning signs, and a growing selection of planting, gardening, and contractor tools. We continue to expand our catalogue with trusted brands and aim to offer a broader selection of forestry tools and consumables. Customers can place orders online, by phone, or via email. We also accept purchase orders and can provide proforma invoices upon request. Our customers include local authorities, environmental consultancies, institutions, charities, and independent foresters and ecologists of all sizes. We pride ourselves on outstanding customer service, offering fast order processing and same-day dispatch of in-stock items. Our website displays stock availability and will only process orders with available quantities, so if you can buy it, we have it, to ensure a smooth and efficient purchasing experience. With a focus on reliability, competitive pricing, and personalised support, TreeMarker is a trusted partner for professionals seeking dependable forestry tools and equipment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

550 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

TreeMarker can be trusted...

TreeMarker is one of those few organisations that give online shopping a good name - no fuss, no bother, just good prices, good comms and perfect next day delivery. A super smooth transaction, thanks.

November 7, 2023
TreeMarker logo

Reply from TreeMarker

Thank you very much for the 5* review!

Rated 4 out of 5 stars

Good refills

Refills arrived in a few days, they fit nicely

November 1, 2023
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Reply from TreeMarker

Thank you very much for the 4* review!

Rated 5 out of 5 stars

Easy to order

Easy to order, products arrived swiftly

October 27, 2023
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Reply from TreeMarker

Thank you very much for the 5* review!

Rated 5 out of 5 stars

Clear

Clear, concise info and all bases covered. trouble free. Will use again.

October 29, 2023
TreeMarker logo

Reply from TreeMarker

Hi Mike, thank you very much for the 5* review!

Rated 4 out of 5 stars

Good product, delayed delivery

The product is great, there was a slight delay on the delivery after choosing next day (took one extra day to arrive), however the product was good!

October 16, 2023
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Reply from TreeMarker

Hi Joe, thank you very much for the 3* review and feedback. I am sorry for the slow delivery you experienced on this occasion. To explain the delay, your order was received at 15:47 on a Monday, which was after our 3pm cut-off time for next day delivery. Your order was subsequently dispatched on the Tuesday via Royal Mail Tracked 24, intended for next day delivery on the Wednesday. Unfortunately, on this occasion, there was a further one-day delay at the Mail Centre following the collection of your parcel before this was processed for onwards delivery, hence it was delivered on the Thursday. I apologise for the inconvenience this caused you and the fact that your order arrived too late for you to use it. Please let me know if you need to return the item for a full refund. Kind regards, Peter

Rated 5 out of 5 stars

Good product

Good product. Does the job.

October 10, 2023
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Reply from TreeMarker

Thank you very much for the 5* review!

Rated 5 out of 5 stars

Easy to order.

Easy to order.
Good range of gear.
Post office delivered within two days although it was meant to be next day which was a bit disappointing.

October 16, 2023
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Reply from TreeMarker

Thank you very much for the 5* review and feedback. I am sorry that the Post Office took two days to deliver your order. Your parcel was sent via Royal Mail Tracked 24, intended for next day delivery, but unfortunately, on this occasion, there was a one-day delay at the Mail Centre following the collection of your parcel before this was processed for onwards delivery. We apologise for the disappointment and inconvenience that this delay caused. Kind regards, Peter

Rated 3 out of 5 stars

The service was fine

The service was fine. The viscose ribbon was flimsier than expected and I may have to re-mark the trees if it doesn’t last long enough.

October 8, 2023
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Reply from TreeMarker

Thank you very much for the 3* review and feedback. I am sorry that the biodegradable viscose tape was flimsier that you were expecting. Unfortunately, due to the biodegradable nature of this product, the longevity will be less than other tree marking products. Kind regards, Peter

Rated 5 out of 5 stars

A great service

A great service. Fast dispatch and delivery.
Would definitely use again.

October 11, 2023
TreeMarker logo

Reply from TreeMarker

Hi Leo, thank you very much for the 5* review!

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