I love that Tremendous emails always come to my inbox rather than my junk or spam folder. I just wish the Bank Transfer option were made available more often.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.
Contact info
228 Park Ave S, #62949, 10003, New York, United States
- 1-877-319-4438
- help@tremendous.com
- tremendous.com
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrific company to deal with
Horrific company to deal with. Customer service is non existent. Take so long to respond and the responses are completely redundant. Specifically Cathy Reyes has been a nightmare to be In contact with. Unclear if they actually have people working for them or if it's just ai

Reply from Tremendous
Excellent app for payout.
They are always quick with their gift…
They are always quick with their gift card redemptions process.
Avoid this company if possible
Avoid this company if possible - There are 1000 and 1 different restrictions they put on the Visa cards, so much so you can't pay any sort of bill. Support will tell you to spend it on Amazon, DoorDash, or Uber Eats. I'm sorry but I actually participate in market research that I spend dedicated time too, why am I restricted to how I spend MY money, that I earned, by dedicating MY time? The support is made up of AI, there's no one you can actually speak to, everyone is bots. I have filled two complaints against them with my State's Attorney's General's Office & California's as well. Eventually I will probably end up filing a civil suit too, even if it goes nowhere they would be legally obligated to show up. A cash method should ALWAYS be an option - ACH. The older generation does not use debit cards. Also, another thing that is shady about it is any left over funds you can't spend .. Tremendous recoups that money for themselves, which probably makes them a fortune. It's not right. I will tell anyone who listens to stand clear of this company. *I also filed a complaint with the BBB, so I can leave a paper trail for anyone even considering doing business with them. Beware.

Reply from Tremendous
If you are the ones sending the gift…
If you are the ones sending the gift cards, then 5 stars.
If you are running The Switchboard, then you need to be more proactive for people sending up new posts. I had made several new posts and they were never posted to the group, even after contacting the moderators.
Tremendous is undoubtedly the premiers…
Tremendous is undoubtedly the premiers gift card handler on the internet. Fast, Accurate, Efficient; and a multitudinous group of card choices! It simply doesn't get any better than this.
Awful! Avoid!
Awful company to deal with. I redeemed a voucher after completing surveys with YouGov and selected Jet2 Holidays as my reward. However, only after processing the request did I find the voucher could not be used on the Jet2 website itself, but a third-party supplier called Inspire Travel, who charge significantly more for the same services.
I contacted Tremendous and have spent over 2 weeks of back-and-forth correspondence, providing evidence on 4 separate occasions that the voucher was unused and not expired, with each rep (bot) confirming I could make an alternative selection and that a new voucher for an alternative retailer could be provided. When there was still no email with a new voucher, I requested to escalate the matter further.
I finally spoke to a human and was told that the voucher funds had in fact left their account and was now with the merchant and I could therefore not make an alternative selection. However this is nonsense as, 1) I did not collect the funds from the voucher and have left it untouched, 2) I was effectively strung along under false pretences for 2 weeks, and 3) the voucher was falsely advertised as it cannot be redeemed on Jet2 itself.
I’m incredibly frustrated and disappointed and strongly recommend to AVOID at all costs!!

Reply from Tremendous
Smooth process with lots of choices
My reward was very simple to access
My reward was very simple to access. Transaction was seamless yet secure. Thank you Tremendous!
the experience was tremendous
the experience was tremendous. i started doing surveys on the 7th of march and since then i have already recieved 17.90 EUR in my paypal. its great.
Smooth experience on redeeming rewards
At first, I was furious since it takes 2 days for me to formally receive the reward since it needed a review from you guys but after I received it on Monday, it all came smooth after that.
I received a reward gift voucher but it…
I received a reward gift voucher but it does not open and the code is not showing. I sent several emails but did not receive any response. I tried many times to open it but still cannot see the gift card details. This is a very bad experience.

Reply from Tremendous
I got in touch as had two gift cards…
I got in touch as had two gift cards that wouldnt load. I had response fairly quickly. They worked this week. Thank you
Easy to redeem the vouchers and these…
Easy to redeem the vouchers and these come through quickly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







