Trend Tool Technology Reviews 894

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I recently ordered a Onefinity QCW table from Trend. To finish my setup I needed another part (for the probe setter so not included in the QCW table contents). The part isn't on their website so som... See more

Rated 5 out of 5 stars

Very helpful person answered phone. Trend advised on and supplied spare parts for 20 year old router. Reasonable price and very quick delivery.

Rated 5 out of 5 stars

The Fast Track Sharpener is easy to use and produces a clean, sharp edge on my chisels and planer blades. I also bought some additional finishing stones and honing strops with paste to get an even fin... See more

Company replied

Rated 4 out of 5 stars

Ordered easily - delivered promptly - hinge jig works well. No allen key supplied as there should have which was not a huge problem as anyone wanting a jig like this would have allen keys anyway but w... See more

Company replied


Company details

  1. Tool Store

Written by the company

Trend is a well established company that has been designing and developing router technologies since 1955 and during this time they have built a recognised brand with a strong reputation for high quality. Trend operates in three key market segments: Professional carpentry and woodworking – and industrial range aimed at the most demanding applications in manufacturing and woodworking Trade range products – aimed at the building trade, the product range is optimised for increased productivity and maximised profitability for onsite routing and joinery applications. Craft and home DIY (Do It Yourself) - suitable for a range of DIY users from first time users to craft enthusiasts. The range is priced to offer a high quality product that is affordable. As well as a comprehensive range of router cutters, Trend has also developed a range of custom jigs to enable customers to achieve routing tasks that would normally require much more specialist machinery. Examples include worktop jigs for kitchen fitting, mortise and tenon jigs for joinery applications, letterbox jigs and hinge jigs for door hanging. Trend also offers a full range of routing accessories to provide the customer with a “one stop shop” solution to their routing needs.

Why choose Trend?

Written by the company

Trend TCT Quality
All Trend products are subject to the most comprehensive international standards in quality assurance. Our quality system is BS EN ISO 9001:2008 accredited which ensures we comply with international standards. Trend TCT tooling is manufactured to the European standard EN847-1/2 for safety and quality. Up to 45 different operations including turning, brazing, heat treatment, cleaning and grinding are used in the manufacture of each Trend router cutter. Consistently high standards are guaranteed by strict quality control procedures and inspection by our quality controllers.
Shop Local
With over 300 authorised Trend Routing Centres across the UK. Offering friendly and help advice, special offers and a great range of router cutters, routers, accessories and sawblades. You're never far from local Trend routing experts, So whether you're a seasoned professional or a novice DIY'er, head to your local store for excellent advice and offers on our range of products.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

894 reviews

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Asks customers to review

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Replied to 70% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Little things make a big difference.

I recently ordered a Onefinity QCW table from Trend. To finish my setup I needed another part (for the probe setter so not included in the QCW table contents). The part isn't on their website so some work was needed in the background to make it happen. A quick discussion with Alex at Trend and the part was on my desk a few days later.

May 1, 2026
Rated 5 out of 5 stars

Great help from Kaitlin on the phone

Great help from Kaitlin on the phone. And a fast order sent out.

April 29, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello,

Thank you for taking the time to leave a review on our page, I am glad to hear I was able to assist you efficiently and your order was delivered quickly.

Thank you, Kaytlin (Customer Services)

Rated 5 out of 5 stars

The products I wanted were in stock and…

The products I wanted were in stock and were deliveypromptly.

April 26, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi David,

Thank you for taking the time to leave a review , we are glad to hear the ordering process was smooth and your order was delivered quickly.

Thank you , Kaytlin (Customer services)

Rated 5 out of 5 stars
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi Ray,

Thank you for taking the time to leave a review, I am happy to hear the ordering process was convenient and you had an enjoyable experience with the service received from our staff.

Thank you , Kaytlin (customer services)

Rated 5 out of 5 stars

The Fast Track Sharpener is easy to use…

The Fast Track Sharpener is easy to use and produces a clean, sharp edge on my chisels and planer blades. I also bought some additional finishing stones and honing strops with paste to get an even finer edge. With the sideways action, the correct angles are always assured.

April 14, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi Andrew , 

Thank you for your review , we appreciate it. We're pleased to hear you found the product easy to use and effective. Thank you for highlighting the benefits of this product with such a detailed review. 

We are grateful of your continued support for Trend.

Thank you , Kaytlin (customer services)

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with, & very fast at delivery...

April 8, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Karl,

Thank you for taking the time to leave a review. I am pleased to hear that your order arrived promptly and that the ordering process was seamless.

Thank you , 
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Delivery on time and tracked easily

Delivery on time and tracked easily

March 14, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Joanne,

Thank you for your review, I am glad your order arrived quickly and you found the tracking user friendly.

Thank you , Kaytlin (Customer services)

Rated 5 out of 5 stars

Easy to order great service

Easy to order great service

March 25, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi Szita, Thank you for your kind review on our page. I am pleased to hear you found our website easy to order with. Thank you, Kevin (Customer Services)

Rated 5 out of 5 stars

Quick response to query and follow up…

Quick response to query and follow up delivery.

March 23, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi David,

Thank you for leaving a review on our page. I am pleased to hear the delivery was successful and our communication was effective.

Thank you , Kaytlin (Customer services)

Rated 5 out of 5 stars

fast delivery

March 23, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi Baxter,

Thank you for taking the time to leave a review on our page, i am glad to hear your order arrived quickly.

Thank you, Kaytlin (Customer Services)

Rated 5 out of 5 stars

Great advice and response was fast

Great advice and response was fast. I had checked the compatibility guide and my Makita trim router was a newer model and not on the list. Trend offered me the ability to return the Unibase if it didn’t fit. However it fitted my 7020 model perfectly

March 23, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Mark,

Thank you for leaving a review. We appreciate your feedback and support. I am pleased to hear that our team was able to advise you promptly and efficiently regarding the compatibility of your product.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Great company to deal with parts…

Great company to deal with parts received next day Thank you

March 19, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello,

Thank you for your positive feedback. We are delighted to hear that you had a great experience with us and that your parts arrived the following day. We truly appreciate your support.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Speed of Shipping

Express shipping.

Ordered just before the 5pm cut off time. Received 1st thing the following morning by UPS.

Great service.

March 19, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Toby,

Thank you for your kind review. We are very pleased to hear that your order arrived promptly and that everything met your expectations.

Thank you,
Kaytlin (Customer Services)

Rated 3 out of 5 stars

Had to pay for next day delivery

Had to pay for next day delivery. Now bought early sat morning received Tuesday lunch time

March 14, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Danny,

Thank you for taking the time to review our website, we appreciate your feedback. We regret to hear that you are dissatisfied with our delivery service, our website does states on the checkout page -

“Any order placed after 5:00pm will be processed and shipped the following working day.
We do not process and ship orders on weekends or bank holidays.

For example, an order placed after 5:00pm on a Friday will be picked up the following Monday (or next working day).”

Please contact us if you would like to discuss this further.

Contact details:
customerservices@trend-uk.com
01923249911

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Top Tools

Top quality router bits and excellent service

March 9, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Robert,

Thank you for leaving a review. I am pleased to hear that you are satisfied with the quality of our products and received excellent service from our team.

Thank you , 
Kaytlin (Customer Services)

Rated 5 out of 5 stars

I phoned up and I was given good advice…

I phoned up and I was given good advice and help from a member of your staff

March 2, 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi Philip ,

Thank you for leaving a review on our page , we appreciate it. I am glad to hear you had a good experience with our team and the advice received was helpful.

Thank you , Kaytlin (customer services)

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