I was so smart as to write my address in an incomplete manner. Instead of simply not sending the goods, Trendsplant reached out to me and took the time to make sure the order would be sent to me prope... See more
Company replied
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I was so smart as to write my address in an incomplete manner. Instead of simply not sending the goods, Trendsplant reached out to me and took the time to make sure the order would be sent to me prope... See more
Company replied
I’ve ordered multiple items and I’m really impressed. The fit is fantastic, everything fits perfectly and feels comfortable all day. The quality is also great, and even after several washes the cloth... See more
Company replied
I just would like to note regarding sizes. I think you should extend range of your models to show how fits different sizes on different types/sizes of models. Also concrete measurement of T-shirt, o... See more
The pullover and sweatpants are undoubtedly the softest things ever! However, the pants run SHORT. The AI tool for suggesting size is also not accurate, despite giving specific details of weight and h... See more
Trendsplant is not just about making good products. We take decisions that are both good for the planet as well for those that live here, putting these interests before our own. IMPACT-DRIVEN CHOICES.
Calle San Francisco 57 , 03001, Alicante, Spain
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Replied to 100% of negative reviews
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Very good customer service,Products seems to be nice and with good quality !!
Swift, friendly and solid advice received after an inquiry. Appreciate the speedy reply and care to inform.
Excellent brand!
It has been a great success to find me TRENDSPLANT.
Quality clothing, very original and different from what is on the market.
Unmatched customer service, a friendly and close treatment from the beginning.
Without a doubt I will buy again.
Really good brand, high quality product, and perfect customer service !
Thank you :)
Great brand and I had an amazing service experience. Many thanks to Javi for helping me out finding the item I was looking for. Just received the items and they have a really nice feel to it and the quality is very high standard. Big recommendation to try out this brand for yourself! I will come back for more!
Same as the last review,my order "got lost". Trendsplant, especially Javi, got in touch and made everything in order to send another one. Great contact with them.
Cheers
I ordered a pair of swimshorts from Trendsplant. however upon delivery they got stolen, which means i had never even seen the product. I got in touch with the customer service team from Trendsplant and explained what happened and asked how to work this out. They answered me within 24 hour and told me that they would take care of it and send me as soon as possible a new swimshort. A few days later i received my order. and both Javi and Rafael, of the Trendsplant team who i was in touch with made sure i received my order and was happy with it. I have to say i have never had such a positive experience with a customer service team, usually it takes a lot of time and you need to fill in numerous documents etc. but with trendsplant they are quick, friendly and want to make it easy for you. I would everybody recommend Trendsplant!
PS the actual swimshorts are great too, so besides great customer service they also offer great products
I am a big fan of Trendaplant. I noticed the brand via social media and before I had a few questions to the team conditionally of the products, which were answered incredibly quickly. The team is very sympathetic! The delivery and processing has been incredibly fast!
Customer service is very high and the quality is great and they do something goods for a better world! I am happy to recommend Trendspant.
And…thanks a lot Javi!
Cheers Phil
Love the clothes. One was in wrong size. They helped me and guided me trough the refund process. very polite and helpful.
The customer experience is excellent. They are available, conciliatory and very responsive. I will order again without hesitation. Congratulations to the team.
I ordered a pants, but too bad it doesn't fit. So I need to return the product. The help I got from Javi was excellent, so thanks a lot! I hope in the future I have more succes with the clothes. But thanks for the great service you gave me.
Super nice stuff and even nicer customer service.
good recommandations, great customers service !! Products seems to be nice and with good quality !!
Loving the designs and colors, great commitment for the planet !
First time I order Trendsplant and I will do it again ! The product is awesome, good quality, good packaging ! The brand is futurist, thinking about our planet and produce wisely :) The client service (I talk with Javi, he’s comprehensive, helped so much !) is the best !
I highly recommend this store, the products are of high quality, the online service is excellent (I was attended by Rafa) and as a brand they defend very interesting causes. I really liked the fact that the product I wanted was not available in the online store, but luckily there was in the physical store and they quickly solved it and I was able to place the order. Five stars!
Nice products and very friendly client service. I would definitely recommend Trendsplant!
Experience is very good. Shipped within less than 24h. Products are soft as heaven. They even included a chocolate bar in the parcel! The only drawback is that products do not seem thick or heavy. I guess this is because it is a Spanish brand (I am French) but for summer : it seems perfect! For organic products, responsible, I think it is affordable. I am quite excited to see if quality of products will last in time!
First but not last order with Trendsplant. I like the concept, style and products and the customer service is very personal and down to earth. I had a little self made difficulty with the delivery adress an it was quickly and very amicably taken care of. Thanks again, Javi!
This is my first order and I very much like it! The RePack option is awesome, and the customer service is clear and helpful.
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