Trendy Diva Boutique Ltd Reviews 16

TrustScore 3.5 out of 5

3.5

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Company details

  1. Clothing Store

Written by the company

We are an online fashion boutique that specialises in on-trend ladies clothing such as jumpers, loungewear, knitwear dresses, leggings, trousers, skirts, tops, jackets, ponchos, gilets, winter wear as well as Maxi, Shorts, Tshirts TRENDY DIVA brings you the finest brand designs at unbelievable prices. Looking fabulous has never been so sensible! Our Boutique's philosophy is simple... Great fashion does not have to come at a high price! Simple, right? We bring you the finest quality, latest trend fashion at a fraction of the price you will find on the high street. But hey, price isn't everything, is it? At Trendy Diva we live to provide our clients with value and service. Fashion now has a friendly face!


Contact info

3.5

Average

TrustScore 3.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Next day delivery arrived 3 working days later

I paid £10 on Sunday evening for next day delivery. The tracked postage said it was despatched Tuesday morning. It arrived on Thursday. Given that it was traceable I'm disappointed you have not been in touch about this. I'm even more disappointed you have not responded to my text message on Tuesday asking about London stockists.
The packaging and product quality saved you from a 1-star rating but I would appreciate a refund of what I paid for premium postage.

June 24, 2023
Rated 5 out of 5 stars

A very helpful Karim

After Royal Mail lost my parcel, which never arrived, Karim did everything he could to send me a similar item on the shortest time possible. He was very communicative and extremely helpful. Many thanks Karim.

March 19, 2023
Rated 1 out of 5 stars

Havent received the package

Havent received the package, thats quite some time to wait. No communication from you about its non arrival.

March 7, 2022
Trendy Diva Boutique Ltd logo

Reply from Trendy Diva Boutique Ltd

Hello dear, I am so sorry for the breakdown in communication. We suffered a tragic sudden loss and had to close the business as we attended much needed tasks. I am sorry to learn that Royal Mail failed to deliver your item to you, an addtional factor was your order was placed on Amazon.co.uk not our website www.trendydivas.co.uk. This also had an impact on our communication as we had closed our Amazon seller account during this period and emails were not being transmitted to us . I have submitted a lost item claim against Royal Mail to establish what went wrong. I have sent you a number of emails on Amazon.co.uk without any response. Please if you have a moment to reply it would mean the world to us.

yours sincerely
Trendy Diva Sales (Maureen)

Rated 5 out of 5 stars

Thank you for these beautiful pleated…

Thank you for these beautiful pleated velvet trousers... they are perfect. Loved the personal letter enclosed with the receipt and that you do want everyone to have a positive experience with your small company. Will recommend and shop with you again.

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely shop!

I am so glad I found this shop! The skirts are absolutely beautiful, well made and reasonably priced. The interaction I have had with Maureen has always been very positive and she has always responded quickly to any query. I look forward to shopping again - don’t forget to tell me when the blue lace is back in stock Maureen!

October 26, 2021
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Reply from Trendy Diva Boutique Ltd

Hello my lovely, thank you so very much for taking time out to leave such amazing, positive words filled with magic.

We are so so grateful for every opportunity we have to serve you. I will certainly pass your wonderful feedback to Maureen so that she is fully aware that her hard work is definitely welcomed and noticed. I have made a note on our whiteboard for the NAVY LACE skirt. I have placed an order with our manufacturer in Italy and just waiting on confirmation. I promise we will be in touch with you as soon as they arrive.

God Bless you and we hope you have a wonderful week full of achievements and happiness

yours sincerely
Trendy Diva Boutique xxx

Rated 5 out of 5 stars

Fantastic service and product

Fantastic service and product, plus an unexpected free gift! (thank you) would highly recommend and will definitely be purchasing for them again

September 19, 2021
Unprompted review
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Reply from Trendy Diva Boutique Ltd

Hello lovely Joanne McMenemy.

Thank you so much for your lovely feedback. I am delighted to hear about your experience with our company. We anticipate the opportunity to serve you again. Thank you so much for buying from and supporting a small local business.

yours sincerely
Maureen , Khuram and the Trendy Diva Team

Rated 5 out of 5 stars

Thank you so much I received my magic…

Thank you so much I received my magic trousers excellent quality and stretch for the money. Highly recommend need more colours now in my wardrobe. Had a lovely message to say thank you for my purchase. Little things mean a lot. Keep safe. C James

March 6, 2021
Unprompted review
Trendy Diva Boutique Ltd logo

Reply from Trendy Diva Boutique Ltd

Hello Ceri Matthews, thank you so much for taking the time out to leave Trendy Diva Boutique such a lovely positive review. We are delighted to see you are happy with the quality and cost of your Trendy Diva magic trousers. We always try to set our product price low to benefit our valued customer. The value your review gives our business is priceless and helps us grow. We love providing all of our valued customers an up close and personal service to make them feel as special and important as they are to us. "Little things mean a lot" is part of our company philosophy "..... people will forget what you said, people will forget what you did, but people will never forget how you made them feel." Thank you so much for becoming our Trendy Diva, we look forward to the opportunity to serve you again.

Yours Sincerely
Trendy Diva Team x

Rated 5 out of 5 stars

Very pleased with my camo trousers

Very pleased with my camo trousers, good colour, nice stretch to the fabric, and good value for money.

March 4, 2021
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Reply from Trendy Diva Boutique Ltd

Hiya Diane Fennell, I hope you are keeping well and safe during this pandemic. Thank you so much for taking the time to leave my small business such lovely , positive and motivating review. I am delighted to hear that you are happy with your Trendy Diva Purchase. I would like to thank you for giving me the opportunity to serve you and I anticipate serving you again . I pray you and your family are protected and safe during this calamity and I would like you to know that I am only an email away for you.

Rated 5 out of 5 stars

How fab is shopping with Trendy Diva!

How fab is shopping with Trendy Diva, from wardrobe staples to exclusive on-trend items I’ve always been so impressed with their personal service. Their great range of affordable and good quality items to choose from keeps me coming back for more. Give them a go! Happy shopping 😊

March 3, 2021
Unprompted review
Trendy Diva Boutique Ltd logo

Reply from Trendy Diva Boutique Ltd

Hello Fiona, thank you so much for supporting our small local business. We are so grateful to your regular custom as every sale we make allows us to invest back into Trendy Diva Boutique. We pride ourselves on personal service as we recognise the Internet age has taken over simple yet effective human to human interaction . Thank you for taking the time out to leave us such a lovely review . GOD BLESS YOU stay safe and remember we are only an email away for you.

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