Trendyjacket Reviews 126

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting prompt responses and helpfulness in resolving issues. Many people are very happy with their purchases, often praising the quality of the products, with some describing items as well-made, stylish, and comfortable. However, some customers were dissatisfied with aspects of the product, quality, and order fulfillment. A few people reported receiving items that did not match descriptions, were incorrectly sized, or had quality issues like poor stitching. There were also occasional concerns about delivery times and the return process, with some individuals finding it difficult to return items or experiencing delays in receiving their orders.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers praise the high quality, stylish... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the excellent quality, noting items... See more

Customer service

People report positive experiences with customer service. Customers frequently praise the prompt, kind, and... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report that ordering was very easy and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery services. Some customers experienced fast delivery, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A truly worthwhile investment. The cognac trench coat is expertly made with a stunning finish, and the leather feels high quality plus it also has a removable vest. At first, the price seemed almost t... See more

Company replied

Rated 4 out of 5 stars

I ordered a leather bomber jacket with faux fur. The jacket was too small and I didn't care for the fur. However, customer service was great. I explained my issue with the product and customer servi... See more

Rated 4 out of 5 stars

Hello, I wrote a negative review due to a damaged item and lack of communication from Trendy. I’m changing my opinion due to the good customer service I received from this site. They sent me a new ja... See more

Company replied

Rated 4 out of 5 stars

our items arrived in good condition and on time. one of the items did not fit due to an item being sized incorrectly, but trendy jacket honored their return policy.


Company details

  1. Outerwear Store

Written by the company

Join our thriving community of over 25,000+ satisfied customers who have experienced the unparalleled quality of Trendy Jacket. Step into the world of timeless fashion as you explore our latest leather outerwear collection. Dive into a world of style with our exquisite men's jackets , suits and coats and uncover the perfect addition to your wardrobe among our curated assortment of women's jackets


Contact info

3.9

Great

TrustScore 4 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Party city quality....returned ASAP

Party city quality....returned ( or am trying to) as fast as I got it. Cheap, way over priced....I would honesty priced the jacket received at $25 dollars. Poor quality and poor return directions, a packing slip with the return address set and ready would be more professional like Wilson's Leather outlet. Would give a zero out of 5 if I could.

December 20, 2024
Unprompted review
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Reply from Trendyjacket

Hey Sam Division
Hope you are doing well

Thank you for sharing your feedback. We sincerely apologize for your disappointment with the product and the return process. We strive to provide quality items and a seamless shopping experience, and we regret that we did not meet your expectations. We appreciate your suggestion regarding the packing slip and will take it into consideration as we continuously work to improve our services. If you have any additional concerns or need assistance with your return, please feel free to reach out to our customer support team, and we will be happy to help. Your satisfaction is important to us.

Best Regards
Team Trendy Jacket

Rated 5 out of 5 stars

Amazing customer service and beautiful…

Amazing customer service and beautiful jacket! They helped me when I ordered the wrong size. Can’t wait to get the new one on Friday!!

October 18, 2024
Unprompted review
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Reply from Trendyjacket

Hi Sherri Tovell
Hope you are doing well

Thank you for your kind feedback! We’re delighted to hear that you had a positive experience with our customer service and that you love your jacket. Our team is dedicated to ensuring our customers find the perfect fit, and we’re pleased to assist you. We look forward to your new jacket arriving on Friday. If you have any further questions or need assistance, please don’t hesitate to reach out.

Best Regards
Team Trendy Jacket

Rated 1 out of 5 stars

Ordered a jacket, never received.

Ordered and paid for a jacket that was supposed to arrive September 29th. It is now October 10th and has not arrived. I went to the website to track my order, using my order number. Their website said they cannot locate my order number. I am feeling like I just got scammed. Order number 19024.

October 10, 2024
Unprompted review
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Reply from Trendyjacket

Hey John Fowler

We sincerely apologize for the inconvenience you've experienced with your order. We haven’t received any order associated with the number you provided. Please double-check your confirmation email or any other details related to your purchase.

If you can provide us with that information, we’ll do our best to assist you and resolve this issue quickly. Thank you for your patience!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I purchased the leather blazer from…

I purchased the leather blazer from Trendy Jacket and was really impressed with the craftsmanship. The leather has a nice texture and looks very stylish. It's lightweight yet warm, making it perfect for all seasons. The size runs true to size, so I recommend going as per the size chart if you want a more comfortable fit. The delivery was quick, and the packaging was professional. Overall, I’m happy with my purchase and will definitely shop here again!

September 3, 2024
Unprompted review
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Reply from Trendyjacket

Hey Andrew

Thank you for sharing your experience with our leather blazer from Trendy Jacket! We’re delighted to hear that you were impressed with the craftsmanship and the stylish texture of the leather. It’s great to know that it’s lightweight yet warm, making it versatile for all seasons.

We appreciate your feedback on the sizing and are glad you found the delivery and packaging to your satisfaction. Thank you for your support, and we look forward to welcoming you back for your next purchase!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Picked up the Negan Black Jacket for a…

Picked up the Negan Black Jacket for a show being a huge Walking Dead fan, this was a must-have for me! It has quickly become my go-to piece for any casual outing. The leather is top-notch, with a premium feel and excellent craftsmanship. The modern cut fits me perfectly, and I can already tell it’s a durable jacket that will last for years. Customer service was outstanding from start to finish they guided me through the sizing and delivery process with great attention to detail. Couldn't be happier with this purchase !

September 21, 2024
Unprompted review
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Reply from Trendyjacket

Hey Mojahin Mondal

Thank you for your amazing review! We’re thrilled that the Negan Black Jacket has become a favorite, especially as a fellow Walking Dead fan. It’s great to hear that the craftsmanship, fit, and leather quality met your expectations. We're also glad our customer service team could assist you throughout the process. Enjoy your jacket, and we look forward to serving you again!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

This wool coat is top-notch

This wool coat is top-notch! I needed something formal for work, and this coat does the job while keeping me warm in cold weather. The fit is impeccable, and the material feels luxurious. I’ve already recommended this store to a few colleagues. Highly Recommended

September 21, 2024
Unprompted review
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Reply from Trendyjacket

Hey Madeline Goodman,

Thank you for your fantastic review! We’re delighted to hear that the wool coat meets your needs for work while providing warmth and luxury. It’s great to know that the fit is impeccable and that you’ve already recommended us to your colleagues. Your support means a lot, and we look forward to serving you again!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Just received my navy blue…

I Just received my navy blue double-breasted wool coat, and it’s absolutely perfect for fall! The coat has the right balance of warmth without being too heavy, making it ideal for those crisp autumn days. The fit is tailored and flattering I went with the double-breasted style, and it hugs me perfectly in all the right places. I've already gotten so many compliments on how sleek and elegant it looks! What really stood out was the excellent customer service. I initially ordered the wrong size, but the exchange process was so smooth and hassle-free. This store truly values their customers, and I’ll definitely be shopping here again!Thanks Trendy Jacket

September 18, 2024
Unprompted review
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Reply from Trendyjacket

Hey Anjilla,

Thank you for your fantastic review! We’re delighted to hear that the navy blue double-breasted wool coat is perfect for fall and that it fits you so well. It’s wonderful to know that you’re receiving compliments on its sleek and elegant look. We also appreciate your kind words about our customer service and are glad the exchange process was smooth for you. Your satisfaction means a lot to us, and we look forward to welcoming you back to Trendy Jacket!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I purchased the cropped style black…

I purchased the cropped style black biker leather jacket, and I love the edgy look it gives! The detailing is sharp, and the leather feels durable. I had a slight issue with the zipper at first not that of an issue, but the customer service team was quick to help and offered a replacement especially Sarah who just helped me in this. All in all, a great experience, and I’ll definitely shop here again.

September 16, 2024
Unprompted review
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Reply from Trendyjacket

Hey Jolia

Thank you for your wonderful feedback! We’re glad you love the edgy look of the cropped black biker jacket and appreciate the quality and detailing. We apologize for the initial zipper issue, but we’re happy Sarah and our customer service team could assist you promptly. It’s great to hear you had a positive experience overall, and we look forward to your next visit!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Highly recommended

I ordered a long, grey wool coat for winter, as my office is on walking distance i needed a premium wool coat in affordable price so found this one and it has exceeded my expectations! The material feels high quality and keeps me warm even in freezing temperatures. The cut is elegant, making me feel chic while staying comfortable. Delivery was fast, and the packaging was beautiful. I’m so glad I found this company!

August 5, 2024
Unprompted review
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Reply from Trendyjacket

Hey Sofia

Thank you for your thoughtful review! We’re delighted to hear that the grey wool coat has exceeded your expectations in both quality and comfort. It’s great to know it’s keeping you warm during your walks, and we're pleased that the fast delivery and packaging met your standards. Your satisfaction is our priority, and we look forward to serving you again.

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I have to admit

I have to admit, I was a bit skeptical about ordering chelseas online, but this brand really impressed me. The shoes arrived in a sleek box, and the moment I took them out, I could smell that rich leather scent. The quality of the leather is fantastic, especially for the price. They fit perfectly, and after wearing them for a few days, they’ve softened up nicely without losing their shape. It’s rare to find such a combination of quality and affordability these days, and I’m definitely coming back for more

July 25, 2024
Unprompted review
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Reply from Trendyjacket

Hey Elena,

Thank you for sharing your positive experience with our Chelsea boots! We’re delighted to hear that your initial skepticism was proven wrong and that you’re impressed with the quality and fit of the shoes.

We’re pleased that the rich leather scent and the craftsmanship of the boots met your expectations, especially considering the price. It’s great to know that they’ve softened up nicely and that you’re satisfied with their performance.

We look forward to welcoming you back for more of our products. If you have any further questions or need assistance, please don’t hesitate to reach out.

Best regards,
Team Trendy Jackets

Rated 5 out of 5 stars

I’ve always been a bit hesitant about…

I’ve always been a bit hesitant about wearing leather skirts but I’m so glad I gave this one from Trendy Jacket a tryThe leather is incredibly soft, almost like butter, and it has this gorgeous, subtle sheen that makes the skirt look really high end. What I love most is the fit it’s snug enough to be flattering, but it’s not restrictive at all. I’ve already worn it a bunch of times, and it’s surprisingly versatile. I’ve paired it with a nice blouse and heels for a date night, but I’ve also dressed it down with a simple t-shirt and sneakers for a more casual vibe.

August 2, 2024
Unprompted review
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Reply from Trendyjacket

Hey Emma

Thank you for your thoughtful review! We’re delighted to hear that you’re enjoying the leather skirt and that it has exceeded your expectations. It’s wonderful to know that the softness, subtle sheen, and flattering fit have made such a positive impression.

We’re thrilled that the skirt’s versatility is working well for you, whether dressed up for a date night or styled casually. Your satisfaction is our top priority, and we appreciate you sharing your experience.

If you have any further questions or need assistance, please feel free to reach out.

Best regards,
Team Trendy Jackets

Rated 5 out of 5 stars

I bought the top G1 bomber jacket and…

I bought the top G1 bomber jacket and love the patches design. The quality is great, they have both options, cotton and nylon. I bought the nylon, which is great for this season.
For 99$, the price is unbeatable when it comes to quality, I will be buying the leather one as well.

May 26, 2024
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Reply from Trendyjacket

Hey Rendy

Thank you so much for your wonderful feedback! We're thrilled to hear that you love the Top G1 Bomber Jacket, especially the patches and the quality of the nylon material. It's fantastic that you found the perfect option for the season. We strive to offer the best quality at unbeatable prices, so your appreciation means a lot to us. We're excited to know that you're considering adding the leather version to your collection—it's a great choice! If you have any questions or need assistance with your next purchase, feel free to reach out. Thanks for being a valued Trendy Jacket customer!

Best Regards
Team Trendy Jacket

Rated 5 out of 5 stars

I have been wearing leather jacket from…

I have been wearing leather jacket from this brand for a year. And they are still in the same condition. However now they have launched leather shoes. I just ordered the new two-tone penny loafers the green and white one and they are great at this price point. The style is vantage and the soul is so soft. I loved them it would help if you guys also tried these shoes.

July 29, 2024
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Reply from Trendyjacket

Hey Daniel

We're delighted to hear that you've been enjoying our leather jackets for over a year and that they're still in great condition! It's wonderful to know that you've also tried our new two-tone penny loafers in green and white. We put a lot of thought into the design, style, and comfort of our shoes, so we're thrilled that you loved them—especially the vintage style and soft sole. Your recommendation means a lot to us, and we're so happy you're satisfied with your purchase. Thank you for being a loyal customer, and we look forward to bringing you more stylish and quality products! If there's anything else we can do for you, just let us know.

Best Regards
Trendy Jacket

Rated 5 out of 5 stars

I'm obsessed with my new leather…

I'm obsessed with my new leather jacket from Trendy Jack! The color is spot on - fun but subtle. The leather is super soft, the fit is flattering, and the design details are sleek. I've gotten so many compliments already! Highly recommend!

June 19, 2024
Unprompted review
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Reply from Trendyjacket

Hey Aman

We're so glad you're loving your new leather jacket! It's great to hear the color, softness, and fit are perfect for you. Thanks for choosing Trendy Jacket and for the awesome feedback!

Best Regards
Trendy Jacket

Rated 5 out of 5 stars

Everything went good I like the jacket…

Everything went good I like the jacket it’s good quality I’ll get a lot of use out of it …

July 23, 2024
Unprompted review
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Reply from Trendyjacket

Hey Patrick Whitney,

Thank you for your kind words! We're thrilled to hear that you like the jacket and are happy with its quality. We hope it serves you well for many years to come.

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

I recently bought a pink leather jacket…

I recently bought a pink leather jacket from Trendy Jack, and I adore it! The shade of pink is perfect fun but not overpowering. The leather is soft and high quality, and the fit is fantastic, hugging my curves without being too tight. The design details, like the sleek zippers and stitching, really stand out. I've already received tons of compliments.

July 13, 2024
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Reply from Trendyjacket

Hey Casey Sanchezis

Thank you for your wonderful review! We're delighted to hear that you adore your pink leather jacket. It’s great to know that the shade, quality, and fit are perfect for you. We're especially glad to hear that the design details have been noticed and appreciated. Enjoy all the compliments coming your way!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Posting the review after a week of…

Posting the review after a week of wearing the leather blazer I bought from this site.Okay, so let's talk about the quality. The stitching is good, the leather is soft, and I have paired it with shirts. It fits perfectly.Regarding the delivery, it took 5 days to arrive, which is fine for me.Overall, I'm satisfied.

July 18, 2024
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Reply from Trendyjacket

Hey Shannon Allisonis

Thank you for taking the time to share your experience after a week of wearing your new leather blazer. We're pleased to hear that you are satisfied with the quality, fit, and timely delivery. It's wonderful to know that the blazer pairs well with your shirts.

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Customer service was very helpful and I…

Customer service was very helpful and I appreciate that

May 31, 2024
Unprompted review
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Reply from Trendyjacket

Hey Zack Mobley

Thank you for your kind words! We're delighted to hear that our customer service team was able to assist you. If you need anything else,

Please don't hesitate to reach out.

Have a great day!

Best Regards
Team Trendy Jackets

Rated 5 out of 5 stars

Recently I bought here a brown leather…

Recently I bought here a brown leather jacket. The quality and design are top notch! I chose size XL, so I can put a sweater on and wear it much longer during the season! just make sure to go with the size chart it is accurate the jacket fits me like a dream I highly recommend this online store to everyone for great service and great products!

May 22, 2024
Unprompted review
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Reply from Trendyjacket

Hey Julian Butler

Thank you for your glowing review! We're thrilled to hear that you're enjoying your brown leather jacket and that the quality and design have exceeded your expectations. It's fantastic to know that our size chart helped you find the perfect fit, allowing you to layer comfortably throughout the season. Your recommendation means the world to us!

Best regards,
Team Trendy Jacket

Rated 5 out of 5 stars

Customer service was absolutely great

Customer service was absolutely great, because I had a problem with with one of the parcel Trendyjacket made sure they made things right and corrected the problem with there product.

March 26, 2024
Unprompted review
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Reply from Trendyjacket

Hey Altoro

Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service team. It's important to us that every customer is satisfied, and we're happy we could resolve the issue with your parcel promptly. If you ever need further assistance, don't hesitate to reach out. We appreciate your support!

Best regards,
Team Trendy Jacket

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