Tres Colori Reviews 

1,711
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 938 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality and craftsmanship of the jewelry. Customers frequently highlight the beauty and durability of the pieces, noting that many items maintain their appearance over time without tarnishing. The customer service is often described as excellent, with many appreciating the quick, helpful, and responsive assistance provided. Reviewers also commend the speedy delivery, often receiving their orders much faster than anticipated, even for custom items. However, some customers experienced issues with jewelry breaking or getting worn out easily within a few months to a year. A few reviewers also reported that some pieces, particularly earrings, arrived damaged due to inadequate packaging, and others noted that certain items tarnished or changed color quickly. There were also instances of delayed orders, with some customers waiting several weeks or even months for their items, and a few mentioned difficulties with customer service responsiveness regarding these delays.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, praising the stunning craftsmanship and... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the ease of... See more

Delivery service

People report positive experiences with delivery service, often praising the fast shipping times, with many... See more

Customer service

Customers had positive experiences with customer service, with many reviewers describing it as exceptional,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve gotten several pieces and one piece, the spiked Cuban chain was very hard to unlink. However, the customer service was quick to rectify and ship a new chain. The last necklace I ordered was a cus... See more

Company replied

Rated 4 out of 5 stars

I really like the jewelry from Tres Colori 😌, most dont look like costume stuff . I mainly had all good transactions from them , and customer service is usually good . I gave 4 stars out of 5 stars... See more

Company replied

Rated 4 out of 5 stars

Always got my jewelry on time and customer service is awesome and helpful! The only thing is the jewelry can get worn out easily and I’ve had a couple of pieces break within 6 months to a year, but th... See more

Company replied

Rated 5 out of 5 stars

I know everyone has different experiences with people, places and/or things. Here’s my honest review… nothing short of amazing! First green flag: I had made a careless mistake with my address (they br... See more

Company replied


Company details

  1. Costume Jewelry Shop

Written by the company

Discover Tres Colori Jewelry, where beauty meets expert craftsmanship in the heart of NYC. Our pieces, made with sterling silver and 14k gold, reflect sophistication and style. We bring our original styles to life by crafting detailed necklaces, delicate bracelets, and popular rings that tell a unique story. Express yourself with our pieces! Choose Tres Colori for a touch of NYC luxury and experience the love in every piece.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,711)

913 reviews in the last 12 months

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Rated 5 out of 5 stars

I have order many pieces from Tres…

I have order many pieces from Tres Colori. I still have them and they look brand new. Will be ordering more as Christmas gifts this year!

September 19, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi there,

Thank you for your warm review. We’re so happy to hear that all your pieces still look brand new and that you’re planning to order more as Christmas gifts. Your continued support truly means the world to us.

Rated 5 out of 5 stars

Amazing quality

Ive ordered from this company multiple times and have always had a great experience. The jewelry is great quality and stylish. But the best part are the reasonable prices and the site always has a sale.

November 19, 2024
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi there,

Thank you for sharing your experience. We’re grateful to hear you’ve had great experiences with our jewelry and that the quality and style continue to meet your expectations. We appreciate your support so much.

Rated 5 out of 5 stars

I have got several pieces of jewelry…

I have got several pieces of jewelry and I have loved 💖 each piece. All the jewelry is good affordable prices.

February 22, 2025
Unprompted review
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Reply from Tres Colori

Hi Corinne,

Thank you for your sweet message. We’re delighted to hear that you’ve loved each piece and found our pricing to be affordable. Your support means so much to us, and we’re grateful you took the time to share your experience.

Rated 4 out of 5 stars

They Cool

I really like the jewelry from Tres Colori 😌, most dont look like costume stuff . I mainly had all good transactions from them , and customer service is usually good . I gave 4 stars out of 5 stars because my most recent transaction i made they took money from my account for a subscription i wasn't aware of 😅 . It got sorted out though so we cool .

October 21, 2025
Unprompted review
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Reply from Tres Colori

Hi Kira,

Thank you for your thoughtful and honest review. We’re so glad to hear that you really enjoy our jewelry and that most of your experiences have been positive. We also appreciate you sharing what happened with the subscription charge. We completely understand how confusing that can feel, and we’re glad it was sorted out quickly for you. Your kindness, patience, and continued support mean so much to us. If you ever need anything at all, our team is here with care.

Rated 3 out of 5 stars

I really like their jewelry

I really like their jewelry, but the way they ship some of their items is so silly. I had several earrings arrive damaged that should have been sent in a box instead of a cloth envelope in an envelope package. But I have a few purchases from them that I truly love and wear regularly.

May 1, 2025
Unprompted review
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Reply from Tres Colori

Hi Alyson,

Thank you so much for sharing your honest experience with us. We’re truly grateful to hear that you enjoy our jewelry and have pieces you love and wear often. At the same time, we’re very sorry that some of your earrings arrived damaged due to the packaging. We completely understand how disappointing that must have felt, and you’re absolutely right. Certain items deserve a more protective box to ensure they arrive safely.

Your feedback is incredibly helpful, and we’re grateful you took the time to share it with such kindness. If you ever receive an item that isn’t perfect, our team at info@trescolori.com is always here to support you with care and make sure you’re taken care of.

Rated 5 out of 5 stars

Tres colori

I ordered from tres before and I love them!! Great prices, cool jewelry and my wife loves all the girly things! Will definitely be purchasing again.

November 1, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi there,

Thank you so much for sharing this warm and joyful review. We’re truly grateful that you’ve ordered from us before and that you continue to love our pieces. It means even more to hear that your wife enjoys the jewelry as well.

We appreciate your kind words about our prices and designs, and we’re so glad you plan to purchase again. We’ll be here whenever you’re ready to create something special.

Rated 4 out of 5 stars

All of the pieces I have purchased or…

All of the pieces I have purchased or have been gifted have always been beautiful. My only complaint is that it took forever to receive… I purchased it with the intention I would be receiving it very quickly because it was on a holiday where it advertises them guaranteeing two day shipping, however, that is only once it is done being made, which is completely fine. I was just let down because it was a gift for bridesmaids and I ended up getting them after the wedding. I love all my necklaces but the ones with the smaller clasp are insanely difficult to take on and off being that the tiny little arm is hardly there to open and close comfortably.

July 24, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Meli,

Thank you so much for sharing such a thoughtful and honest review. We’re truly grateful that the pieces you’ve purchased and received as gifts have all been beautiful to you. At the same time, we’re very sorry to hear about the disappointment with the timing of your order. We understand how meaningful it is to receive bridesmaid gifts in time for the wedding, and we completely see how let down you must have felt when the timeline didn’t match what you expected from the holiday promotion.

You’re also absolutely right about the shipping guarantee applying only after the custom piece has been completed, and we appreciate you highlighting this so kindly. Feedback like yours helps us communicate more clearly.

Thank you as well for sharing your experience with the smaller clasps. We never want any part of the jewelry to feel difficult or uncomfortable to use. If you’d like, our team can help explore options such as chain extenders or alternative clasp styles that may be easier for everyday wear.

Please feel free to reach out to us at info@trescolori.com — we’d love to support you with care and make sure your future experiences feel smoother and even more special.

Rated 5 out of 5 stars

I love to order from tres colori

I love to order from tres colori
I always love my products
They have great quality and prices!

October 1, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Rasheedah,

Thank you so much for your kind words and for choosing to order from us again and again. It means a lot to hear that you always love your pieces and feel good about the quality and prices. We’re so grateful to have you as part of the Tres Colori family.

Rated 3 out of 5 stars

I love the jewelry and I’ve purchased a…

I love the jewelry and I’ve purchased a lot , but I paid for coverage and when something I purchased was stolen . I wasn’t able to get a refund or my necklace .

November 19, 2024
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Yolanda,

Thank you for taking a moment to share your experience with us. We’re truly grateful that you’ve purchased many pieces and that you love our jewelry. We’re also very sorry to hear about the situation with your stolen item. We understand how disappointing and frustrating that must have felt, especially after purchasing coverage. While we aren’t able to issue refunds publicly, we would love the chance to review your order details and see how we can support you with care. Please reach out to us at info@trescolori.com so we can look into this together.

Rated 5 out of 5 stars

Excellent.

Excellent.

December 19, 2024
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Julie,

Thank you for taking a moment to leave this review. We’re so glad to know your experience felt excellent with us. We truly appreciate you.

Rated 4 out of 5 stars

I love this company products

I love this company products. I've ordered several items from here. I had been ordering from them for about three years now. I get some many compliments on my earrings.

November 19, 2024
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Joneise,

Thank you so much for your kind words and for being with us for about three years. It means a lot that you continue to choose Tres Colori and that you receive so many compliments on your earrings. We are truly grateful for your trust and support over the years.

Rated 5 out of 5 stars

Amazing Quality

It took a little longer than I thought but I get so many compliments! The quality is amazing, sometimes I don't even take it off for days and no tarnish. I will absolutely be ordering more custom pieces for myself and my kids!

November 19, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Andrea,

Thank you for your thoughtful feedback. We appreciate your patience with the timing and are so glad to hear the quality has impressed you and that you’re receiving so many compliments without any tarnishing. It means so much that you plan to order more custom pieces for yourself and your kids.

Rated 5 out of 5 stars

I love the necklace it’s perfect

I love the necklace it’s perfect

November 19, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Erica,

Thank you for taking a moment to share this. We’re so happy to hear that you love your necklace and that it feels perfect for you. We truly appreciate you choosing Tres Colori.

Rated 5 out of 5 stars

Okay… so my initial purchase was…

Okay… so my initial purchase was excellent and came in a timely fashion. I purchased 2 nameplate chains, they came they were amazing….🤩 skip forward a few months one chain broke then later the other nameplate started to bend and eventually it came off. I wouldn’t say I had a bad experience for the cost and I may purchase again

November 19, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Dana,

Thank you for sharing your honest experience with us. We’re glad to know your first order arrived on time and that you loved the pieces, and we’re truly sorry to hear about the issues with the chains over time. We’d love the chance to review what happened and see how we can support you, so please feel free to reach out to us anytime at info@trescolori.com

Rated 5 out of 5 stars

Eye Candy!!!

I absolutely love the quality of the pieces! I’ve gotten each of my daughters a custom piece and quality and detail are to good to be true! Eye candy for sure !!!
They receive compliments all the time.

November 1, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Daniela,

Thank you so much for your beautiful review. We’re delighted to hear that each of your daughters’ custom pieces feels like “eye candy” and that the quality and detail stand out. Knowing they receive compliments all the time makes us so happy.

Rated 5 out of 5 stars

Beautiful pieces

Name plates and earrings turned out beautiful and are loved by my kids! Order was completed and received by date promised. Will order again !

December 19, 2024
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Briana,

Thank you for sharing this with us. We’re so glad your kids love their name plates and earrings and that everything arrived by the promised date. It means a lot that you plan to order again.

Rated 5 out of 5 stars

The jewelry was beautiful

The jewelry was beautiful, and felt of good quality. Plus my daughter loved it.

April 14, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

i Suzy,

Thank you for your kind review. We’re so happy to hear that the jewelry felt beautiful and of good quality and that your daughter loved it. We’re grateful you chose us for something so special.

Rated 5 out of 5 stars

I love their jewelry

I love their jewelry
Whether you get a customized piece or pick something from the collection you’ll always be happy and satisfied with your purchase

April 3, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Coumba,

Thank you so much for your loving words. It makes us so happy to hear that whether it is customized or from the collection, you always feel satisfied with your jewelry. We’re truly grateful to have you as our customer.

Rated 5 out of 5 stars

I have bought four name plate necklaces…

I have bought four name plate necklaces from Tres Colori and I LOVE THEM!!! I have had them all for over 4 years and they still look brand new.

November 19, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Ashley,

Thank you for taking the time to share this. We’re so glad you love all four of your nameplate necklaces and that they’ve stayed looking brand new even after years of wear. Your continued trust in us means so much.

Rated 5 out of 5 stars

Love the jewelry

Great Jewelry

November 19, 2025
Unprompted review
Tres Colori logo

Reply from Tres Colori

Hi Dee,

Thank you for your kind words. We’re so happy to hear you love the jewelry and that it feels great to you. We truly appreciate your support.

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