Trésor Vintage Reviews 

38
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After searching for the pink studded Fendi Kan bag, I randomly came across Trésor Vintage, and I’m so glad I did! Purchasing the bag was completely seamless, and they even offered me complimentary... See more

Company replied

Rated 4 out of 5 stars

Service, inquiry response were so great and fast. Products are genuine and in great condition. Very satisfied for the purchase with Tresor Vintage. I gave a four star since the delivery took a bit lon... See more

Company replied

Rated 5 out of 5 stars

Perfect! Absolutely Amazing! Emma was really helpful and patient with me. Absolutely in love with my bag! Accurate description, great price, fast delivery and well packed. Everything from start to end... See more

Company replied

Rated 5 out of 5 stars

An item from Tresor Vintage's online shop caught my eye and I just had to have it. I wanted more information before purchasing and reached out to Tresor via WhatsApp. Emma replied to me quickly and wa... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Handbags Shop
  3. Jewelry Store
  4. Second Hand Store

Written by the company

Trésor Vintage is a London-based pre-loved luxury e-commerce, your ultimate destination for authentic and exclusive luxury pieces. Our devoted team of luxury experts are passionate about prolonging the lives of pre-loved goods and have curated an online platform that boasts a unique selection of luxurious handbags, chic jewellery and exclusive watches. Trésor Vintage ensures all our products go through the most rigorous authentication process. Each pre-loved piece is validated by our double authentication procedure to keep your mind at peace.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(38)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The package was beautiful put together…

The package was beautiful put together and there was so much though in the packaging which made me feel exceptional special and every penny was spent well .. x

March 20, 2023
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation Stephanie! Love, Trésor Vintage xx

Rated 5 out of 5 stars

Really good customer service

Really good customer service. Quick delivery. Beautiful authentic item but colour match was wrong for me. Return was handled very well. Would recommend.

March 14, 2023
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation! Love, Trésor Vintage xx

Rated 5 out of 5 stars

Highly recommend

Was able to find the exact bag I was searching for at such a better price!

January 24, 2023
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation Shannon! Love, Trésor Vintage xx

Rated 5 out of 5 stars

Quick service

Quick service
Honest and open

January 19, 2023
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation Nandu! Love, Trésor Vintage xx

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. This is the second time I’ve bought from Tresor Vintage and both times I have amazed by how great their service is. I’ll definitely be back in the future!

December 16, 2022
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation Conor! Love, Trésor Vintage xx

Rated 5 out of 5 stars

Excellent

Excellent! Easy to purchase. Great communication. Prompt delivery.Beautiful purse as advertised with very in depth condition report.
Fantastic experience!

November 23, 2022
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation Catherine! Love, Trésor Vintage xx

Rated 5 out of 5 stars

Great seller highly recommend

Great seller, the bag was gorgeous, delivery super fast and excellent customer service. Emma was super sweet and helpful and the bag was so beautifully packed. I’d highly recommend and purchase from Tresor Vintage again.

November 15, 2022
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation Sandy! Love, Trésor Vintage xx

Rated 5 out of 5 stars

Beautiful Bag. Great Service

This was my first time using this site. Like many I was nervous about purchasing online and whether everything was above board.

But I have to say I am very happy with my purchase. The bag was beautiful and exactly as described and pictured.

As well as being happy with the purchase the service was great, very professional and personal, all handled by Emma who was happy to help or explain everything.

Delivery was prompt and packaging was lovely, way better wrapping and presentation than I could have managed, so definitely a plus!

All in all, very happy and would definitely recommend.

October 24, 2022
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation Scott! Love, Trésor Vintage xx

Rated 5 out of 5 stars

Exceptional 5+ star customer service

Exceptional 5+ star customer service! I have purchased from many online resellers (States and abroad) over the years and do have to say… WOW! What an amazing experience overall from beginning to end! I really felt like a valuable customer and couldn’t be happier with the great professionalism. Excellent communication- sent more photos as requested, answered all of my questions, kept me informed of shipping status. Super fast turn around and super fast shipping. Bag was just as described. Really appreciate the care and attention taken to package up my bag. Beautiful packaging! Impressed to receive a condition report of the bag prior to shipment. I highly recommend Trésor Vintage! Thank you so much! Will be purchasing from this seller again!

September 27, 2022
Rated 5 out of 5 stars

Perfect 🤩

Perfect! Absolutely Amazing! Emma was really helpful and patient with me. Absolutely in love with my bag! Accurate description, great price, fast delivery and well packed. Everything from start to end was perfect. Will definitely be back for more! ♥️ Thank you so much for everything.

July 11, 2022
Unprompted review
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation Sarral! Love, Trésor Vintage xx

Rated 5 out of 5 stars

My Girls surprise

Item came beautifully boxed and then well wrapped. A gift for my girl who was totally shocked surprised but loved it..

May 3, 2022
Trésor Vintage logo

Reply from Trésor Vintage

Thank you so so much for your appreciation Simon! Love, Trésor Vintage xx

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!

The shopping experience was really good, got the Chanel Trendy CC bag I always want❤. Customer service was absolutely amazing, from each steps of purchase they paid lots efforts to help me. I definitely will shop with them again.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

My new favourite reseller site

Super professional and amazing customer service!
This shop become my favourite reseller site!
After I made an order, they even send me a condition report to let me check everything before sending my bag out. What a fantastic and lovely service.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

What a fantastic service

What a fantastic service! My purchase came with it’s original packaging. The necklace looks like a brand new one. I will be shopping with Trésor Vintage again. 5 stars well deserved.

February 9, 2022
Rated 5 out of 5 stars

Highly recommend!

Excellent customer service and a great experience buying with Tresor Vintage. I was kept up to date the full time and my bag was delivered on time and extremely secure. The bag itself is amazing, authentic and even better than I expected. I will definitely be buying from Tresor Vintage again!

January 6, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look