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Trethowans Reviews 312

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting clear communication and thorough explanations. However, some customers also noted issues with communication, describing it as poor or unresponsive, with some feeling their queries were not addressed in a timely or professional manner. A few other people also felt that progress was slow, and interactions were occasionally dismissive, leading to frustration.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, efficient,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the professional... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight prompt and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process straightforward and... See more

Based on these reviews

Rated 5 out of 5 stars

Trethowans have been exceptional in helping me purchase my first home. Jon Laidler & the Residential Property Team were really friendly and responded quickly & efficiently to all of my queries. As a f... See more

Company replied

Rated 5 out of 5 stars

Ellie gave us all the information that made making our wills easy. Ellie talked us through the decisions and the procedures and clarified any questions that we had. The process of a will is more com... See more

Company replied

Rated 5 out of 5 stars

Denise and Hannah helped us through a process that was made more complicated than necessary by our vendors. They explained everything clearly and were always happy to answer questions. They ensured t... See more

Company replied

Rated 5 out of 5 stars

We used Trethowans for our house purchase after our colleagues recommended them to us. Jon Laidler was amazing - he promptly dealt with queries and chasing up the seller’s lawyers and real estate agen... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Estate Planning Attorney
  6. Legal Services

About Trethowans

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

312 reviews

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Rated 5 out of 5 stars

Highly recommended!

Lorna has been clear and efficient in the sale of the property. Many complications were addressed in a timely fashion. I would definitely recommend Trethowans and use their expertise in future.

April 17, 2026
Rated 2 out of 5 stars

lack of guidance

lack of guidance , lack of coordination, assumed i knew what i was doing..

April 2, 2026
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Reply from Trethowans

Thank you for your review. We’re sorry to hear that your experience did not meet expectations.

If you would like to discuss your matter further with us, please contact our Head of Residential Property Winchester, Lorna Secker on 01962 673 867.
Kind regards,
Trethowans

Rated 5 out of 5 stars

Recommended as a First Time Buyer

Trethowans have been exceptional in helping me purchase my first home. Jon Laidler & the Residential Property Team were really friendly and responded quickly & efficiently to all of my queries. As a first time buyer they explained everything thoroughly & made a daunting time very easy. I'd highly recommend their services.

April 2, 2026
Unprompted review
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Reply from Trethowans

Thank you for your kind feedback. We are delighted to hear that Jon Laidler and our Residential Property team were able to support you so effectively during your first home purchase.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Exceptional service throughout with…

Exceptional service throughout with clear advice and a detailed report.
Significantly reduced the usual stresses associated with a sale and purchase.

March 26, 2026
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Reply from Trethowans

Thank you for taking the time to leave your feedback. We are pleased to hear that you received exceptional service throughout, with clear advice and a detailed report to support your sale and purchase. Reducing the stress often associated with the process is something we strive for, and it is wonderful to know this was your experience.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Dilligent & Thorough

Trethowans (Jon Laidler specifically) were dilligent and thorough throughout the entire process. I was part of a complicated onwards chain and Jon left no stone un-turned and help navigate us through a raft of challenges. I would happily recommend Jon and the team at Trethowans.

March 23, 2026
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Reply from Trethowans

Thank you for taking the time to share your feedback. We are pleased to hear that Jon provided diligent and thorough support throughout the transaction, particularly given the complexities of your onward chain.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Trusted Team

The team we had at Trethowans, Winchester was excellent. Great communication and we felt they were always working in our best interests.

March 12, 2026
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Reply from Trethowans

Thank you for taking the time to share your feedback. We are pleased to hear that our Winchester team provided clear communication and that you felt your best interests were consistently prioritised throughout the process.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Excellent support and guidance

Excellent support and guidance provided by my Solicitor. I fully recommend them!

March 24, 2026
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Reply from Trethowans

Thank you for your kind feedback. We are pleased to hear that your Solicitor provided you with excellent support and guidance throughout your matter.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

A great service from a great team

A great service from a great team. Everything went smoothy even though at times the sale of our property got a bit problematic. Thank you Trethowan's and especially Denise.

March 26, 2026
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Reply from Trethowans

Thank you for taking the time to leave your feedback. We are pleased to hear that you received a high level of service from our team and that the process continued smoothly despite the challenges that arose during your property sale.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Very helpful advice

Very helpful advice. Lovely offices too. Friendly staff.

March 25, 2026
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Reply from Trethowans

Thank you for your feedback. We are pleased to hear that you found our advice helpful and that you had a positive experience at our offices. We also appreciate your kind comments regarding our staff.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Ellie gave professional guidance throughout

Ellie gave us all the information that made making our wills easy. Ellie talked us through the decisions and the procedures and clarified any questions that we had.
The process of a will is more complicated than you would first have thought. Wrong decisions can have implications further down the line.
So grateful for professional advice, support and guidance.

March 18, 2026
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Reply from Trethowans

Thank you for taking the time to share your feedback. We’re pleased to hear that Ellie was able to provide clear guidance and support throughout the will‑making process.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Wills and inheritance tax.

Trethowans provided us with expert and friendly advice on wills and inheritance tax.

March 23, 2026
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Reply from Trethowans

Thank you for your review. We are pleased to hear that you received expert and helpful advice regarding your wills and inheritance tax planning.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Definitely recommend using Trethowans

Excellent experience - Halina is very professional , efficient & a great communicator.

Have used Trethowans before & will definitely use again!

March 16, 2026
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Reply from Trethowans

Thank you for taking the time to share your feedback. We are pleased to hear that you had an excellent experience and that Halina’s professionalism, efficiency and communication stood out during your matter.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Thanks everyone at Trethowans for your…

Thanks everyone at Trethowans for your help during a difficult moment of my life. I especially thank Laura Bell for all her support, help, guidance and expertise. Thanks Annalee for your help and support too.
This is a very good, trustworthy firm. I specially appreciated the fact that I had female professionals helping and supporting me all the way. Thanks!

March 16, 2026
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Reply from Trethowans

Thank you for taking the time to share your feedback. We’re sorry to hear that you were going through a difficult period, and we’re pleased that our team were able to provide the support and guidance you needed.
We’re glad to hear that Laura and Annalee were particularly helpful throughout the process.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

VERY UNDERSTANDING

VERY UNDERSTANDING

March 20, 2026
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Reply from Trethowans

Thank you for your feedback. We’re pleased to hear that you found our approach understanding. Providing supportive and considerate guidance is important to us, and we appreciate you taking the time to share your experience.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

The Conveyancing team have been…

The Conveyancing team have been professional and supportive they had a lot of patience and understanding through a stressful time.

March 18, 2026
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Reply from Trethowans

Thank you for taking the time to leave your review. We are pleased to hear that our Conveyancing team provided professional, patient and supportive guidance throughout what can understandably be a challenging and stressful process. Your feedback is greatly appreciated, and we are glad we were able to assist you effectively.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Commervial Property disposal

Zach Rooney provided a first class service on my property disposal. In particular there was good communication and prompt response. Overall an excellent experience.

March 13, 2026
Unprompted review
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Reply from Trethowans

Thank you for your feedback. We’re pleased to hear that Zach provided an excellent service and kept communication clear and timely throughout your property disposal. We appreciate your review and are glad it was a positive experience.
Kind regards,
Trethowans

Rated 5 out of 5 stars

Excellent

Excellent service

March 16, 2026
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Reply from Trethowans

Thank you for your review. We’re delighted to hear you received excellent service and really appreciate you taking the time to share your feedback.
Kind regards,
Trethowans

Rated 5 out of 5 stars

Good firm

The matter was dealt with promptly and in a satisfactory manner. The team was professional, polite, and supportive. Bernitta went out of her way to help me all the way through.

March 3, 2026
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Reply from Trethowans

Thank you for sharing your review. We are pleased to hear that your matter was handled promptly and to your satisfaction. We take great pride in providing a professional and supportive service.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Estate Planning

Adam Scott and his team provided us with very comprehensive professional advice for our estate planning. The associated meetings were undertaken in a very pleasant and reassuring manner and all our questions were thoroughly answered making any decisions far easier. We are very grateful for all the assistance Adam has provided and would have no hesitation in recommending him and Trethowans to friends and family.

March 6, 2026
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Reply from Trethowans

Thank you for sharing your feedback. We’re pleased to hear that Adam Scott and our Private Client team were able to provide clear, comprehensive advice and make the estate planning process straightforward and reassuring. We appreciate your recommendation.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Fantastic house purchase experience!

Lorna at Trethowans Winchester was our conveyancer for a local house purchase - the service from Lorna and the team was absolutely top-notch.

We received quick, clear and accurate responses to every email we sent, were always kept up-to-date during a transaction that took longer than we'd hoped due to delays elsewhere, and had full confidence that everything was being handled with care and dedication. The final report was very detailed and well presented.

The overall experience was so much better than our previous house purchase experience; we will definitely be using Trethowans again, and would thoroughly recommend them!

March 12, 2026
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Reply from Trethowans

Thank you for your great review. We’re delighted to hear that Lorna and our Winchester team provided clear communication, timely updates and a smooth experience throughout your house purchase.
Kind Regards,
Trethowans

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