Tribu Box logo
Visit website

Tribu Box Reviews 49

•
TrustScore 2.5 out of 5

2.4

Children's Toys Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Children's Toys Store
  2. Toy Store

Contact info

2.4

Poor

TrustScore 2.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

not recommended

Support email doesn't react, retouring process is a living nightmare! never again

December 4, 2024
Unprompted review
Tribu Box logo

Reply from Tribu Box

Dear Sophie,
I am sorry to hear about your experience but our Support Team did everything right in this case!

We processed your cancellation on 29.10 and confirmed it per e-mail. A return label for your rental box was sent. On 13.11. we sent a reminder to return your box. Since then we did not receive your return or any further messages.

Our Team contacted you today again with additional information and proposed solution. Please make sure to double check your spam inbox and feel free to contact us anytime.

Don't worry - we will find a good solution together! :)

Best,
Your Tribu-Box-Team

Rated 5 out of 5 stars

I'm in love!!!

I have had a very good experience with my subscription!!!
the toys are of good quality and there are enough of them in a box. My son loves to play with them and when he gets bored with a box, I switch to the next one and everything is solved!... it simplifies my life a lot!!!
I recommend it whenever I can.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Loved by parents and children

My daughter has loved every single toy! and when she gets bored.... we upgrade to the next box! The toys are stimulating and beautiful!
Also the perfect gift for new parents!!!!

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

I Love it

I Love it! My little son und I, we are very happy to discover this service for us.
Very good toys and a perfect service.

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great!

So far the experience with Trubu Box customer support has been great. The missing package issue was resolved fast and with a minimum burden to me as a client. Much appreciated!

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

love it!!

I got a voucher from my colleagues when I went on parental leave. Initially I was a bit skeptical because I've never rented anything but WOW... this company is everything! My baby has been using Tribu toys since birth and he’s loved every single one of them. As a parent I love that I do not need to think about what toys are most adequate for his age, all the homework is done for me. Their guides are very thorough and super helpful!

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

I LOVE IT!!!

I LOVE IT!!!! We've just receive the HASE Box and my daughter can't be more excited. Great quality toys and the guide it's super useful. Please extend the boxes for older kids!!

April 8, 2022
Unprompted review
Show reviews in all languages. (49 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look