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Rated 1 out of 5 stars

Went to pick up bottle i ordered it took them 45 minutes to make my order ready. This happened second time. Talk to warehouse manager Justin have all kind of excuses and was telling me it was not ware... See more

Rated 5 out of 5 stars

The ordered goods came quickly, well packaged, and without damage. I definitely recommend ordering from here and will do so again when the need arise. FYI I ordered amber bottles for use in making... See more

Rated 5 out of 5 stars

My wonderful Wife of nearly 48 years and my eldest Sister are both breast cancer survivors. Every year, spread out over several months, I had out pink M&M’s or similar candies in small containers. Thi... See more

Rated 5 out of 5 stars

Affordable rates! The containers came in a box without any protective material to prevent anything from breaking during transit. However, nothing broke, thank God. Will purchase again. Next time pleas... See more

Company details

  1. Packaging Company

Written by the company

TricorBraun is the industry leader in design & supply of rigid packaging: glass & plastic packaging including bottles, closures, sprayers, and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

250 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The bottles were dirty

The bottles were dirty. Stated that the bottles would have to be washed. Nowhere does this state this in the product description. I called and complained. First I was hung up on, the second call the person laughed at me, the third time I spoke to a person who stated she would get back with me. Never happened. But I did receive an email that stated I would have to pay a 25% restocking fee and freight to return the dirty bottles. Poor customer service. I have been buying bottles for 7 years and have never seen anything like it. Their excuse "they got dirty in the warehouse" --the bottles are in sealed boxes??

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Best Quality and Simplest to Work With

I appreciate that I can get SAMPLES. My natural bug repellent business is evolving. I need to actually try the products in small batches with various packaging to make marketing decisions. AND THEN I can actually locate the origin of manufacture so I can choose items MADE IN AMERICA which is part of my small business' mission statement. On top of those great features, the packaging is superior quality and never lets me down!

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Packaging Option Direct is a fabulous…

Packaging Option Direct is a fabulous company to do business with. Their turnaround time is excellent and shipping times are better then they quote. I usually receive my products in 4 days from order date. Highly recommended them. Not to mention they respond quickly to customer service questions.

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

The products are just as advertised

The products are just as advertised, I’m very pleased with the quality of these jars and the Lids! Everything was packaged nicely and secured, so far no broken jars! On that note if shipping could be on the time frame stated when the order is placed , this will be the perfect company ! Nevertheless I will be ordering again, this time I will place my order at least 2 weeks before I actually need them ! The prices are the best , very reasonable! I highly recommend! DLB

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great jars and customer service

I ordered 10 cases of pint jars and lids from Walmart almost 2 months ago and still have not seen any jars. Packaging Options Direct got me 20 cases of jars and lids in a week. The jars and lid work perfect for all my canning needs. They were very well packed and all arrived in excellent condition. Keep up the great work guys!!

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

A+++++

Great site! Easy to navigate and find the items I was looking for. Product came in well packaged and undamaged. I was impressed in the measures taken to safeguard the items I purchased. I will be purchasing from again!

September 18, 2021
Unprompted review
Rated 1 out of 5 stars

return policy is written by Stalin

I was unable to see my previous orders. I ordered the wrong bottle and tried to send back. they send your order in a box 3 times the size of the items shipped so it is that much more expensive to ship back. they also charge you a restocking fee. so the items I want to send back, I actually pay the company for not receiving them. they have the worst customer service if you can find something else. do it

August 26, 2021
Unprompted review
TricorBraun logo

Reply from TricorBraun

Hi MJ,

Thank you for taking the time to leave us feedback on your recent order. As we discussed on the phone this situation was mishandled and we have issued you a full refund which you should see in 2-3 business days. We look forward to the opportunity to earn your business back in the future.

Best,
The Team at Packaging Options Direct

Rated 5 out of 5 stars

THE BEST ONLINE PACKAGING STORE…

I can always find quality products at a reasonable cost. Never received any broken items in my shipment. If I can give more stars, I would. I recommend you all to shop with them. You will not regret it.

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

Love POD

Love POD, they seem to always have the jars we need to make our Brook Crossing Candle Co. candles in. Thank You for always being there online for us.. Dave “the candle guy” and founder of BCco.

August 12, 2021
Unprompted review
Rated 4 out of 5 stars

Bottles

Overall the product and delivery were great. I received my whole order and was pleased with the items delivered. I did notice their prices change often and they do not do price adjustments (the price change 4 days after I placed my order), so in the future I’ll be more careful with my purchase timing

August 9, 2021
Unprompted review

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