All the staff are so helpful and very honest, when you ask their opinion, they are very wise. Also just ordered online a pair of Bella Dahl joggers, so easy and arrived very quickly, I’m from Cheshire... See more
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See what reviewers are saying
I don't usually buy a great deal online, preferring to shop instore to support my local high street. I love the brands Trilogy offers and have been tempted on many occasions but this time they had sev... See more
I recently purchased a pair of jeans on sale, and I am thoroughly impressed. The jeans look fantastic, and the size is perfect. As a UK size 8-10, I ordered size 27, which fits exceptionally well. The... See more
10 days and no update on sending the item. Called and was told would be sent yesterday. Nothing. Called again a couple of times and left voicemails. Still no communication. Called again. No one seemed... See more
Company details
Information provided by various external sources
Trilogy clothing is handpicked by our expert stylists to make you look great and feel better. Shop our new season styles online with free UK delivery.
Contact info
United Kingdom
- trilogystores.co.uk
4.2
Great
405 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unfortunately online experience is…
Unfortunately online experience is terrible, hard to navigate website and the items on it are not actually available. Very disappointing.
December 12, 2023
Unprompted review
My order was cancelled because the…
My order was cancelled because the product bought was out of stock, despite being available on the website. Refund was sent to the wrong account, still waiting for the customer service to respond to me, I sent several messages. Disrespectful to the customers
December 8, 2023
Great selection, quick delivery, well-packed.
They seem to have the best selection of AG jeans that I love. Good prices when on sale and very quick reliable delivery.
December 7, 2023
Great service and product!
December 6, 2023
Bad experience
Bad experience
Spent 20min rummaging in the sale pile of jeans with a sale assistant. Finally found what I was looking for but when I went to the till it came out that the item was still full price. The assistant responsible didn't attempt to any apology for their mistake, but in a very rude way just told me that I had to pay full price and by British law I didn't have any right to claim a discount. I left shocked.
It's sad because the have very nice stuff just useless staff.
December 10, 2023
Unprompted review
Extremely helpful in difficult siguation
November 26, 2023
Really great reasonable prices
Really great reasonable prices - I snapped up a beautiful pair of raspberry jeans for Christmas at well reduced normal shop price - so delighted
November 27, 2023
Trilogy first class, delivery provider disgraceful…
Quick response to order however UPS delivery disgraceful. Trilogy experience was first class but their delivery provider let them down
November 20, 2023
Jeans are fab delivery perfect Thankyou
November 22, 2023
Fabulous
Fabulous. Very easy to order, great choice of products and quick delivery. Thank you
November 21, 2023
Beautiful clothes
Beautiful clothes. I love shopping in store at Trilogy in Sloane Square where the customer service is excellent. This time I purchased online - it came very swiftly and beautifully wrapped in tissue paper. Quality products and service.
November 21, 2023
Great price easy website to navigate…
Great price easy website to navigate quick postage not to mention a wonderful pair of velvet trousers !
November 21, 2023
Great help from a younger staff member
Great help from a younger staff member, tried frame and Paige jeans, great advice and very helpful.
November 18, 2023
Customer service
November 3, 2023
Beautiful clothes super helpful staff
October 28, 2023
Quality clothing and great customer service.
Order arrived quickly. Unfortunately the jeans didn’t suit me so I had to return. The return process was free and very straightforward, great customer service. Love this company.
October 23, 2023
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