Tripening Assistance
I have been scammed, I booked through tripening, an 11 night hotel in the UK, but the hotel had no knowledge of the reservation!!! I prepaid almost $1300. Unfortunately I became critically ill and had to cancel my trip, I contacted the hotel but they had no knowledge of the reservation. I have been trying to contact tripening, but you cannot find a decent link for them. I also emailed them at info@tripening but got no response. I am disgusted, not only did I miss out on visiting my family due to illness but now I have lost my $1300 bucks to a scam travel site.
After speaking with "John" at Tripening, who called me personally, he stated he would try to resolve this issue by personally working with the hotel and providing with a refund. The problem it seems if that I was never given the actual confirmation for the hotel booking until John and I had a conversation, he states the hotel had the confirmation all along, but I was not given that information, I was given other booking numbers but nothing that corresponded with the hotel therefore they could not issue me a refund directly as they had no knowledge of my booking. Now that "John" and I have spoken, he has reassured me that he is working diligently to secure my refund and that hopefully we can put this behind us and that I can trust in this company going forward, and feel confident that I can use the service again for future travel plans.
April 15, 2025
Unprompted review
