Triple D Motosport Reviews 

366
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I bought a pair of KTM gloves on 28th July. Their website states dispatch 3-5 days. I’ve still not got them! OVER 2 WEEKS! I emailed this disgrace of a company to ask where they were and I’ve had no... See more

Company replied

Rated 5 out of 5 stars

As a newbie to enduro it’s extremely helpful to know I can ask for advice when needed without feeling like a clutz! Duncan chatted with me about my options on a new rear sprocket and gave excellent... See more

Company replied

Rated 5 out of 5 stars

This is the first time I've ordered anything from Triple D Motorsport. I wasn't sure about the fitting of the parts for my bike but gave them a call and found them to be super helpful, knowledgeable... See more

Company replied

Rated 5 out of 5 stars

What a fantastic company, such friendly and helpful staff, I ordered a shock absorber complete with spring just after lunchtime and couldn’t believe it when at 10:30am the very next day stood our loca... See more

Company replied

Company details

  1. Motorsports Store

Written by the company

Triple D Motosport is the UK's leading authorised Dealer for KTM and GasGas motorcycles, based on the edge of the Lake District. Our experienced team of riders and mechanics are here to provide you with advice and guidance to help you find the right bike, parts or accessories. Our Kendal showroom offers bike sales across road, motocross, enduro and trials disciplines backed up by a full range of merch, riding gear and clothing from leading brands. Shop online for original KTM PowerParts with stock items dispatched the same day. Our website includes both new and used bikes from KTM and GasGas with regular offers and competitive rate finance. Pop in for a cuppa, browse our showroom and lets talk bikes.


Contact info

4.0

Great

TrustScore 4 out of 5

366 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(366)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Sorry not happy

I ordered t shirt and cap on 2403, I got a reply to say it has been processed and will have it in 3/4 days... after 2 weeks I contact first by email ....with no response...so I called only to be told.. "oh that email goes out to everyone".. .. it hadn't been despatched... they hadn't even had the products delivered to them yet .... very disappointing... they did send the t shirt next day delivery in the end but still waiting on the cap. It was for a present, which is now going to arrive after his birthday

April 14, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Sorry to hear this Chris. On the odd occasion popular products can sell out quickly and we may face slight delays from the manufacturer, but our team will always keep customers up to date on when they'll be back in stock or offer a full refund. Hope you'll shop with us again soon.

Rated 5 out of 5 stars

Great Service

April 14, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review Mark, glad to hear you're happy with your purchase.

Rated 5 out of 5 stars

Very easy to deal with.

Very easy to deal with.
Good products.

April 14, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review, glad to hear you're happy with your purchase.

Rated 1 out of 5 stars

product not delivered as yet due to…

product not delivered as yet due to being out of stock.

April 14, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Sorry to hear this Trevor. On the odd occasion popular products can sell out quickly but our team will always keep customers up to date on when they'll be back in stock or offer a full refund. Hope you'll shop with us again soon.

Rated 4 out of 5 stars

Generally very good

Generally very good, I would just like to see the website tell you when items are out off stock, otherwise I’d say 5 stars.

April 14, 2021
Unprompted review
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Reply from Triple D Motosport

Thanks for your feedback, always useful when looking to improve our services. Hope you'll shop with Triple D again soon.

Rated 1 out of 5 stars

Bought afew items from these guys but…

Bought afew items from these guys but one of the items they sent was in black when I ordered orange beacause they only had black in stock.I emailed and said I don't want a black one and they said the orange ones are on order and they would let me know when they were in.After over a month of waiting I emailed to say I would like a refund and how do they want me to send the incorrect item back.That was a week ago and they won't reply to emails.Terrible service

April 9, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Sorry to hear this Andy On the odd occasion popular products can sell out quickly but our team will always keep customers up to date on when they'll be back in stock or offer a full refund. Hope you'll shop with us again soon.

Rated 5 out of 5 stars

Great guys at triple d

Great guys at triple d , I was happy spending my money with them and buying the lovely power parts that I just had to have on my bike , great service and speedy delivery 😀

April 4, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review Gary, glad to hear you're happy with your purchase.

Rated 5 out of 5 stars

Great Hoodie

My other half loved this hoodie which I bought for his birthday he’s a big Ktm fan the hoodie is true to size and looks lovely on berry happy .

February 14, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review, glad to hear you're happy with your purchase.

Rated 2 out of 5 stars

No reply to messages left on phone and…

No reply to messages left on phone and emails but quick enough to take money for parts not even in stock

February 12, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Sorry to hear this Marc. On the odd occasion popular products can sell out quickly but our team will always keep customers up to date on when they'll be back in stock or offer a full refund. Hope you'll shop with us again soon.

Rated 5 out of 5 stars

Have used Triple D several times

Have used Triple D several times. Always found them helpful and prompt. Excellent service !

February 3, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review Ian, glad to hear you're happy with your purchase.

Rated 5 out of 5 stars

Quick service

Quick service, everything as expected. Will definitely shop here again.

February 3, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review Andy, glad to hear you're happy with your purchase.

Rated 5 out of 5 stars

Great service quick and reliable

Great service quick and reliable. Would definitely recommend,hopefuly visit soon after lockdown.

February 3, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review Gary, glad to hear you're happy with your purchase.

Rated 3 out of 5 stars

Still awaiting my orders from Christmas

February 2, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Hello, I understand Garry from our team has been back in contact with you today regarding your items being on back-order from the supplier and has given an updated date on when we can expect to see those back in stock. Our apologies for the delay. If you have any further queries please contact us on 01539 732666. Thank you.

Rated 5 out of 5 stars

Great service

Great service, competitive prices and fast delivery, my GO TO for everything KTM

February 2, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review Mick, glad to hear you're happy with your purchase.

Rated 5 out of 5 stars

Great service

Easy to order online. Order arrived earlier than expected.

February 2, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review Chris, glad to hear you're happy with your purchase.

Rated 5 out of 5 stars

Good choice, good quality and great service of motorbike gear.

I purchased goods for a Birthday present and Christmas Present for a family member. The goods are of excellent quality and the service was great. My order was received promptly.

February 2, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review Sharon, glad to hear you're happy with your purchase.

Rated 5 out of 5 stars

Excellent as always

February 2, 2021
Unprompted review
Triple D Motosport logo

Reply from Triple D Motosport

Thanks for your rating and review Keith, glad to hear you're happy with your purchase.

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