Triplehelixwargames Reviews 

64
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

WOrdered products on backorder, unfortunately not available for a while so Stephen and Catherine gave me option to wait or refund. Seems like a great team, back order policy clearly explained an... See more

Rated 3 out of 5 stars

Used to love using Triple Helix Wargames tomorder Games Workshop stuff but they’ve now put their prices up, to the point on some items you’re only saving 50p. Never had a bad experience but when you’r... See more

Rated 1 out of 5 stars

Items on display, especially on big orders, not in stock. When questioned about having to wait over two weeks I got told that they're a small retailer who don't hold their items [that are marked as... See more

Rated 1 out of 5 stars

Like previous reviewers, I pre-ordered a box set from them for a GW release, saving around £30 The product was still available on GW when I pre-ordered, It came to the Monday after release and I loo... See more

Company replied

Company details

  1. Hobby Store
  2. Model Shop

Information provided by various external sources

Low stock levels means we can offer up to 25% off RRP. We don’t always have the stock in and sometimes we can’t get it from a supplier, or we might even make a mistake, but what you will get from us is an honest answer and we will do our best to get your order to you in excellent condition and in reasonable time and if we can’t get hold of an item we will give you your money back.


Contact info

3.2

Average

TrustScore 3 out of 5

64 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(64)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price and happy with the speed of service

Haven't used the site in a while as despite higher prices I like to support my local store. When I have used the site I was very happy with the prices and the savings that I made and also happy with the delivery speed. I can't remember how quickly the models came but I don't think it took too long and I was happy to wait for the saving that I managed to get.

Keep up the good work.

April 25, 2016
Unprompted review
Rated 5 out of 5 stars

Very pleasantly surprised!

Wargaming discount shops seem to be a bit of a mixed bag, so I wasn't sure what to expect, however the item came extremely quickly, well packaged and with 25% off to boot!
Very impressed and will definitely be using this site again.

September 30, 2015
Unprompted review
Rated 3 out of 5 stars

Competitive pricing, slow delivery

Product was well packaged, cheaper than competitors and I received very good communication with the company throughout, however it was over 3 weeks before my order was actually dispatched.

April 1, 2015
Unprompted review
Rated 5 out of 5 stars

Competitive pricing and fast delivery

One of the better discount miniature retailers / distributors in what is becoming a congested market place.

I have placed several orders with triple helix wargames and they have always delivered on time and in good condition. They offer a competitive discount rate on product and an attractive points membership scheme, enabling you to collect points with your purchases that can be used to partially or fully fund future purchases.

I recently used a competitor for a number of orders primarily because Triple Helix did not stock the items I wanted. The service from that company was poor and slow, to that extent that they will no longer get any of my custom.

Please triple helix start stocking 'Infinity - The Game' as I would choose you hands down over the 'competition' such as it is.

September 30, 2014
Unprompted review

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